《商务英语情景口语100主题管理 》.docx
《《商务英语情景口语100主题管理 》.docx》由会员分享,可在线阅读,更多相关《《商务英语情景口语100主题管理 》.docx(72页珍藏版)》请在冰点文库上搜索。
《商务英语情景口语100主题管理》
商务英语情景口语100主题
目录
DaytodayOffice日常事务
1Faxes传真
2TelephoneCalls电话
3MakingTelephoneAppointments电话预约
4Memos备忘录
5BusinessCorrespondence商业信函
6PlacinganOrder下订单
OfficeTalk办公室谈话
7Coworkers同事
8Bosses老板
9Brainstorming集体讨论
10Commuting乘公交车上下班
11TheWorkingLunch工作午餐
BusinessTrip商务旅行
12InternationalBusinessTravel国际商务旅行
13DressingforBusiness商务着装
14HotelSituations旅馆情景
15NegotiatingtheSubway乘地铁
ClientReception接待客户
16ReceivingClients接待客户
17EntertainingClients招待客户
18AccommodatingForeignClients接待国外客户
19FactoryTours参观工厂
BusinessCommunezations商务交流
20PersonalIntroductions个人介绍
21SmallTalks聊天
22DeliveringBadNews传达坏消息
23PoliteQuestions礼貌提问
24Farewells道别
Negotiation谈判
25ClarifyingtheStakes说明利害关系
26MakingConcessions做出让步
27DiscussingtheBottomLine讨论底线
28AcceptingandConfirming接受和确认
29HardBargainersVSSoftBargainers强硬的对手和温和的对手
CompanyOrganization公司结构
30CEO执行总裁
31Stockholders股东
32BoardofDirectors董事会
33ManagersStaff管理人员
34LaborialStaff普通员工
MeetingsandInterviews会议和面谈
35ExecutingMeetings开会
36PerformanceReviews业绩评估
37Agendas会议议程
38MakingRequests提出要求
Presentations业务陈述
39PreparationandDevelopingYourTopic准备和展话题
40IntroductionsandBeginnings介绍和开头
41MakingTransitionsintheBoayofthePresenta陈述
中的过渡
42Conclusions结论
43O&A(QuestionandAnswerPeriod)提问阶段
Data数据处理
44Trends趋势
45Systems制度
46Schedufing日程安排
47SWOTAn山sis态势分析
48StatisticalReports数据统计报告
Technology技术
49Emad电子邮件
50ComputerTechnology计算机技术
51RunninganIntemetBusiness网上做生意
52ElectronicGadgets数码产品
53WebbasedMarketing网上营销
FinancialTopics财务话题
54Costing成本
55Budgets预算
56Auditing审计
57TheEconomy经济
58Fundraising集资
LegalTopics法律话题
59Confidentiality机密
60Lawyers律师
61Contracts合同
62Copyright版权
63Patents专利
64EnvironmentalRegulations环境条例
MarketingTopics营销话题
65MarketingSurveys市场调查
66TargetAudience目标消费者
67PrintandMediaAdvertising印刷和媒体广告
68PromotionalEvents促销活动
69DevelopingtheMarket市场开发
SalesTopics销售话题
70SellingPoints卖点
71TradeShows贸易展览
72SalesReviews检查销售额
73ProductDemonstrations产品演示
74FoUowinguponLeads线索追踪
75CustomerService顾客服务
InternationalTopics国际话题
76Sourcing得到供货
77Export/Import出口/进口
78ExchangeRates汇率
79InternationalGreetingMethods国际问候方式
BigBusiness跨国公司
80Mergers合并
81Competition竞争
82ClimbingtheCorpirateLadder进入管理层
83BranchOffices分支机构
84Consulting咨询
EmploymentPractices雇用惯例
85FairPay公平薪酬
86RecruitingPe~onnel人员招聘
87Retirement退休
88Partnership合作关系
89R&um6s简历
90JobInterviews求职面试
SocialandEqualityIssues社会和平等话题
91WomenintheWorkforce职业女性
92Discrimination歧视
93Weffare福利
94LaborUnions工会
95StrikesandDemonstrations罢工和示威游行
ContinuingEducation继续教育
96ManagementTraining管理人员培训
97Seminars/Workshops研究会/研讨会
98CompanyRetreats公司培训
99Teambuilding团队建设
100MBA工商管理硕士
英语国际人——知性英语自信表达
原生态的外企口语,白领精英的必修课;
100个场景,200篇对话,帮助你成功应对多话题、深层次的商务交流。
一本商务英语书是否有用,要看它是否尽最大可能营造出真实的商务情景,是否有真实的商务语言。
很多书罗列出漂亮的句子、短小的对话。
读者学着倒是轻松,但一到真实场景,还是听不懂说不出。
原因何在?
内行人知道,这些书语言规整但不是圈内行话,对话太短不能应对深度交流,话题太少不能随机应变。
《商务英语情景口语100主题》一书,则旨在帮助学习者适应多话题、深层次的商务英语交流。
首先,丰富的主题、海量的对话再现原生态的商务语境。
翻开这本小16开400多页的书,100个主题、200组大篇幅对话,再加上词汇、短语,以及按初、中、高级排列的句子会让人有密不透风之感。
实际上,在一个贯穿着英语语流的商务环境中,这种语言的压力会更加强大。
本书“强迫”读者进入原生态的商务场境,通过密集的语流刺激让读者掌握各种场景下的沟通方式。
其二,真实的语言让你学会圈中人的行话。
对话的语言秉承真实、地道的原则,生词、难词很少,但加入了大量英美职场耳熟能详,而一般读者并不熟悉的固定表达法。
其中大多数一看就会,并能迅速派上用场。
比如mountainofwork(一堆工作),coveralotofpoints(涉及许多要点),takeofflikearocket(急速上升),doone’shomework(做准备),outsidethescope(在范围之外),notimetolose(抓紧时间),bettersafethansorry(宁愿稳妥免致后悔),spillthebeans(泄密),havealegalarm(拥有法律武器),taketheblame(承担过失),getthingsontrack(走向正轨),等等。
其三,深入的对话让你纵观职场心态。
借助深入细致的对话,此书得以能够揭示英美职场人士的思维方式和情感方式。
这对于学习者沟通技巧的提高,不亚于语言功夫。
比如怎么应对客户的过分要求、怎么应对过于亲热地法国式问候、怎么谈论办公室恋情、怎么评价部门之间和同事之间的竞争,等等。
这本书因此超越了语言的范畴,比较全面地反映了公司内外环境和办公室政治的方方面面。
其四,灵活的方式让你自主学习。
无论用于课堂教学还是自学,此书都具有相当大的伸展度和灵活性。
全部对话都配有MP3。
读者可以根据自身的学习目的和喜好的学习方式,有选择地进行口语、听力、语音、听写、口笔译、词汇等各种练习。
内容简介
本书以100个场景、200篇对话展现原生态的外企口语,生动描绘了各种真实场景下的沟通方式;每个主题下包括实用表达法、词汇表、对话三个部分。
实用表达法分为初、中、高三个级别,供读者循序渐进地学习;词汇表部分除生词外,还提炼出课文中的短语和固定表达法。
对话包括不同场景下的二组。
通过本书及附赠的MP3对话录音,你可以进行口语、听力、语音、听写、口笔译、词汇等各种练习。
无论用于课堂口语教学还是自学,本书都具有相当大的伸展度和灵活性。
1Faxes传真
Dialogueone
M:
CanyouhavethebriefsfromtheAndersonfirm'slawyeronmydeskbytomorrowmorning.Therearequiteafewverytimesensitivematterswiththiscase.I'mafraidIcan'twaitanylonger.
F:
GettingthoseAndersonbriefshasbeenharderthanyoucanimagine.Ihavetriedtocontacttheirlawyermanytimes.ButeverytimeIcall,hissecretarysayshe’sinameetingoroutoftheofficeorawayonbusiness.Iambeginningtothinkheistryingtoavoidme.
M:
That'shighlypossible.Heknowsifwemissourfilingdeadline,wedon’tstandachancetocompeteagainstthemforthebid.Trytogetaholdofhimagain.Givehimacallandseeifhecanfaxthemfirstthing.
F:
WhatifIcan'tspeaktohimdirectly?
M:
Askhissecretarytofaxthem.Itsthesamething.HavethemfaxedoverwithacopyalsofaxedtoMartin’soffice.
F:
HowdoIfindMartin’sfaxnumber?
Isheinyourrollerdesk?
M:
No,butyoucanalsocalltheirofficeandaskthesecretarytogiveyoutheirfaxnumber.I’llemailyoutheirofficenumberlatertoday.
F:
Ok,I'llgetonitfirstthing.
M:
Besureyoudo,IneedthosebriefsASAP
Dialoguetwo
M:
Didyouputthismorning'sfaxesonmydesk?
I'mwaitingforsomeurgentfaxesfromheadquaters,I'mprettysuretheycameinlastnight.
F:
Evethingthatcameintheofficefaxmachinelastnightisallonyourdesk,butInoticedthatsomeoffaxescamethroughprettyblurred,maybeyoutakealookatthem,ifthecopyisunreadble,I'llcallthenandaskthemtorefax.
M:
Yeah,you'regoingtohavetocallthemandgetthemtoberefax.Thesecopiesaresodark.Ican'tmakeoutanyofthewords.
F:
Whataboutthatone?
M:
Thisone?
ThisoneissolightandIcanbarelyreadit.Howcanthatbe?
F:
Youknow,Ithinkthefaxmachineisoutoftoner.Icanchangethetonercartridge.Thatshouldsolvetheproblem.
M:
Yes,butthisonewillhavetoberefaxedaswell.Andlook,there'sabout3pagesmissing.Itlookslikethefaxmachineatehalfofmyimportantfaxes,andonesthatmadeitthrougharesoblurredortoolight.Theyareunreadable.
F:
Iguessthefaxmachineisoutofpapertoo.Don'tworry,I'llhavesomeonelookatitthisafternoon,andinthemeantime,I'llhaveyourdocumentsrefaxedtoourotherfaxmachine.
2TelephoneCalls
Dialogue1
A:
Hello,thankyouforcallingBradfordandSons.ThisisTracyspeaking,HowmayIhelpyou?
B:
Hello.Iwouldliketospeaktoyourdirectorofhumanresources,Ms.Jenkins,Please.
A:
Justamoment.I'llchecktoseeifsheisatherdesk.MayItellherwhoiscalling?
B:
ThisisBillBurtonfromMilfordInsurance,I'mcallinginregardstoourmeetingnextTuesday.
A:
Thankyou,Mr.Burton.Canyoupleaseholdforamoment?
I'llchecktoseeifsheisavailable.
B:
Noproblem.
A:
I'msorry,Ms.Jenkinsisawayfromherdesk.Shehasalreadyleftforlunch.
Wouldyouliketoleaveamessageforher?
B:
Yes,pleasehaveherreturnmycallwhenshereturnstotheoffice.It'sbestifshecangetintouchwithmebefore3pmtoday;shecanreachmeatmyofficenumber,635-8799.
A:
I'msorry,Ididn'tquitecatchthat,couldyoupleaserepeatthenumber?
B:
Noproblem,myofficenumberis635-8799,Tellhertoaskforextension31.
A:
I'msorry,Mr.Burton,justtoconfirm,yournameisspelledB-U-R-T-O-N,isthatcorrect?
B:
Yes,andIrepresentMilfordInsurance.
A:
IwilmakesureMs.Jenkinsreceivesyourmessageandreturnsyourcallbefore3pmthisafernoon.
B:
Thankyouverymuch.
Dialogue2
A:
Hello,PasadenaInn,thisisSandy,howmayidirectyourcall?
B:
I'dliketospeaktosomeoneaboutreservations.
A:
Icanhelpyouwiththat.whatdatewouldyouliketomakeareservationfor?
B:
We'llbearrivingMay12th,butIwouldliketomakereservationsforpenthouse.
A:
Oh,I'msorrysir,Ionlyhandlebookingsforourstandardrooms.ThepersonyouneedtospeakwithisTonyParker,hemakesallthearrangementsforourexecutiveaccounts.Unfortunately,he'snothererightnow.CanItakeyournameandnumberandhavehimgetbacktoyou?
B:
Whendoyouexpecthimbackin?
A:
He'llbeoutallafternoon,hemightnotbeabletoreturnyourcalluntiltomorrow,Willthatbealright?
B:
Yes.Isuppose.MynameisSamDarcy.Hecancontactmeat660-843-3235.
A:
Couldyoupleasespellyourlastnameforme?
B:
Sure.It'sD-A-R-C-Y.
A:
Okay.MrDarcy,andyourphonenumberis660-843-3233?
B:
That's3235.
A:
Sorry!
3235.Great.I'llhaveTonycallyoufirstthingtomorrowmorning.
3.MakingTelephoneAppointments
Dialogueone
M:
Hello,BillBertonspeaking.WhatcanIdoforyou?
F:
Hello,MrBerton,thisisJennyJenkinsofbradfordandsonsreturningyourcall.I’msorryyoumissedmewhenyoucalledmyofficethismorning.MysacretarysaidyoucalledconcerningourmeetingnextTuesday?
M:
YesMsJenkins,thankyouforreturningmycall.I’mgladtofinallygetholdofyou.IwanttoletyouknowIwillnotbeabletomakeourmeetingnextTuesday.Iwouldbeoutoftownthatday.IsthereanypossibilitywecanmovethemeetingtoMonday?
F:
Iamsorry.I’mafraidIamcompletelybookedonMonday.WoulditbePossibletopostponeuntilyoureturn?
M:
Oh,dear.IwascountingontakingcareofourmeetingbeforeIleave.ButIsupposeIcanshutoffafewthings.Yes,wecanarrangesomething.IwillbebackThursdaymorning.WhataboutThursdayafternoon?
Wouldthatworkforyou?
F:
Thatshouldbefine,shallwesayabouttwoo’clock?
M:
Perfect!
Ilookforwardtoseeingyouattwoo’clocknextThursdayafternoon.Ifyouneedtochangethetime,plsfeelfreetocallmeonmycellphone.
F:
ThanksBurdon,I’llseeyouonThursday.Dialoguetwo
F:
HelloM:
Hello,isDorasav