商务英语函电实用模板.docx

商务英语函电实用模板.docx

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商务英语函电实用模板

第一章建立业务关系

一、出口商去函要求建立业务关系

句型一何处得知对方的名称、地址及其他情况

Welearnyournameandaddressfrom…

Weknowyournameandaddressthrough…

Welearnfrom…that…

得知客户资料或信息的渠道：

银行Bank商会ChambersofCommerce

媒体广告Advertisementsinthemedia商行目录TradeDirectory展销会和交易会Exhibitionsandtradefairs自我介绍或经其他公司介绍Introduction市场调查Marketinvestigations互联网Internet

Weoweyournameandaddressto…

Weobtainyournameandaddressfrom…

Youareintroducedby…as（为）…

句型二自我介绍

Weintroduceourselvesasanimportant/exporterof…（产品）inourcountry.

Weareanexporterof…handlingthecommodityformanyyears.

Wespecializein/dealin/handle…

Wehavebeeninthelineof…foryears.

句型三去函目的

Wearewritingtoestablishtradingrelationswithyou.

Weshallbepleasedtoenterintobusinessrelationswithyou.

Wewishtobuilduptradingrelationswithyou.

句型四提供资料

Wearesendingyou…

Weattachhereto…foryourreference.

Attachedpleasefind…

Attachedare…随函附上。

。

。

句型五提供联系方式

Shouldyoufindanyitemsinteresting,pleaseletusknowbyE-mail.

Shouldyoubeinterestedinourproducts.Pleasecontactusthroughtheaboveaddress.

Ifyoufindthatbusinessispossible,pleasecontactus:

…

句型六结束语

Welookforwardtoyourearlyreply.

Weappreciateyourearlyreply.

Yourpromptreplywillbegreatlyappreciated.

二、进口商去函要求建立业务关系

句型一Welearnfrom…

句型二自我介绍Weare…

句型三求购意向及去函目的

Weareinterestedin…andwritingtoseeifthereispossibilitytotradewithyouintheline.

Itmayinterestyouthatweareinthemarketfor…

句型四索求资料Pleasesendus…

Weappreciateyoursending…

Yoursending…willbeappreciated.

句型五提供联系方式

Shouldyoubeinterestedinit,please…

句型六结束语Lookingforwardto…

第二章询盘与回复

一、进口商询盘

自我介绍&信息来源

Weareoneoftheleadingimporters/exportersengagedin…

Weareanimporter/exporterhandling…formanyyears.

Welearnfrom…thatyouareoneoftheleadingmanufacturersof…inChina.

求购意向

Weareconsideringthepurchaseof…

Weareinterestedinimporting…

Wewillplacelargeorderwithyouforthisproduct.

索资料&索报价及有关交易条款

Weappreciateyourdetailedinformationabouttheproductaswellasyourcompetitiveprice.

Pleasesendusyourcataloguesandquotations.

Pleasekindlyprovideminimumorderquantityandpaymentterms

We’llbepleasedtohaveyourcataloguesandquotations.

Pleasemakeusyourbestquotationfor…（数量）of…（产品）

联系方式&结束信函

Shouldyoubeabletosupply,pleasecontactus:

…

Lookingforwardtoyourearlyreply.

三、出口商答复买方询盘函

信函收悉

Thanksforyour…

Yourenquiryof…hasbeenreceivedwiththanks.

按要求寄送资料或报价

Attachedpleasefind…

Asrequested,wesendyou…

提及有关其他交易条款（如需）

Itisunderstoodthat…

Pleasenotethat…

Pleaseseetoitthat…

Wehavetopointoutthat…

Wehavetomakeitclearthat…

Pleasenotethat:

…

希望客户对报价满意并能很快收到订单或希望未来长期开展交易

Wehopeyouwillfindourquotationsatisfactoryandlookforwardtoreceivingyourorder.

Welookforwardtodoingbusinesswithyou.

第三章报盘

完整的报盘应该包括以下内容：

1.对询价表示感谢2.提供所要求的所有信息3.对交货期或者装运期的承诺4.如为实盘，注明有效期5.希望对方接受报价订购货物

发盘书信格式：

叙述式列表式附件式

叙述式

一、Wehavereceivedyourletterof+时间

Thankyouforyourletterof+时间

Thankyouforyourenquiryof+时间+forour+商品

We’reinreceiptofyourenquiryof+时间+for+商品

二、Manythanksforyourinquiryof…

Thankyouforyourenquiryandforyourinterestinourproducts.

Wethankyouforyourinquiryof…andarepleasedtoquoteasfollows.

Inreply,wecanmakeyouanofferfor+商品件数of+品名+货号+at+价格+per+贸易术语+forshipmentin+时间+by+支付条款

三．其他条款说明

Paymentismadeby…

Shipmentismadewithin+时间

Eachshirtispackedinapolybag.

Pleasenotethatthereisnocommissiononourproducts,butadiscountof5%maybeallowedifthequantityofyourorderismorethan1000sets.

四．Wemuststressthatthisoffercanremainopenforthreedaysonly.

Itissubjecttoourfinalconfirmation.

Toremainfirmtill+日期

五．Wetrustyouwillfindourquotationsatisfactoryandlookforwardtoreceivingyourorder.

Welookforwardtoreceivingyourorder.

AsthedemandforourMountainBikesisheavyandwerecommendyoutoplaceyourorderasap.

列表式

Thanksforyourenquiryof….

Asrequested,weofferasfollows:

…

第四章回复&还盘

1.报盘收悉2.对报盘条款的看法3.还盘建议4.盼接受还盘

一．ThanksforyourquotationofMay5.

Thankyouforyourofferforladies’shoes.

ThankyouforyourfaxofMarch16,offeringusthesubjectgoods.

YourquotationofOct.2wasreceivedwithmanythanks.

Thankyouforyourpromptreplyanddetailedquotation.

Thankyouforthesamplesyousentinresponsetoourenquiryof8June

2．Refusetheoffer；

1.Althoughweareanxioustodobusinesswithyu,wefindyourpriceratheronthehighsideandoutoflinewiththerulingmarket.

2.Wehavestudiedwithlocalbuyers,andwouldliketomakeacounterofferasfollows:

1.Wearesorrytotellyouthatwecannottakeyouupontheofferasthepriceyouareaskingisabovethemarketlevelhereandforthequalityinquestion.

2.Ishouldliketopointoutthatyourchoiceincolorandpatternisverylimitedandthattheshapesthatarenowfashionablearemissing.

1.Wehopeyoucanmakeareductionof10%inyourprice.

2.Shipmentistobemadeinthreeequalmonthlyinstallments,beginningfromMay,20...

3.AllothertermsandconditionsarethesameasthosestipulatedinyourQuotationSheetNo..

讨价还价抱怨价高wefindyourpriceonthehighside.

Wefindyourpricetoohightobeacceptable.

Yourpriceisfarbeyondourreach.

Itisdifficultforustopersuadeourclienttoacceptsuchahighprice.

价格比较

Yourpriceismuchhigherthanthatwecangetelsewhere.

Yourpriceis$10higherthanthatfromIndiansuppliers.

Indiansuppliersareofferingtheirpriceinthemarketmuchlowerthanyours.

维护价格Ourpriceisreallyfavorablealready.

Ourpriceisbasedonthatoftheinternationalmarket.

Thepriceitselfhasleftuslittlemarginofprofit.

建议降价

Youarerequestedtoreduceyourpricebyatleast10%

You’dbettermakeyourpriceinlinewiththemarketandreduce…

Ifyoucouldreduceyourpricebyanother5dollars,wemaysignthecontract.

拒绝降价

Thisisourrock-bottomprice,andanyfurtherreductionisimpossible.

Itwillbedifficultforustocutourpricedowntothatextend.

Howcanyouexpectustoreduceourpricetothatextend.That’simpossible.

接受降价

Inviewofyourfirsttrialorder,weacceptyourcounteroffer,toencourageyourwillingnessofpromotingourproducts.

Tosettheballrolling,weacceptyourcounter-offer,andhopethisconcessionwillbringusfutureofbusinessbetweenus.

盼接受

Wehopeouraccommodationcanleadtoanincreaseofbusinessbetweenus.

Wetrustthiswillsatisfyyouandlookforwardtoyourearlyreply.

第五章成函交

一、交易条款确认函二、买方发送订单三、卖方发送合同

DearSirs,

Thankyouforyourquotationof…forthesubjectgood.收到发盘Weencloseourpurchaseorderinduplicate.寄送订单Pleasesendusyoursalesconfirmationinduplicatewithsignature.要求销售

Weconfirmacceptingyouroffer.接受发盘，确认接受

Wesendseparatelyourorderno.234出口商报盘

第六章付款条件

关于付款方式的信函写作：

出口方介绍付款的习惯做法

进口方建议付款方式

关于付款通知的信函写作：

进口方通知款项已付

出口方催促付款

出口方介绍付款条件的习惯做法：

句型：

Werequirepaymentby…

Weinsistpaymentby…

Paymentistobemadeby…

Paymentby…isourusualpractice.

Paymentby…isrequested.

Dear***,

Re:

paymentforyouorderNo.***.PleaseseetoitthananirrevocableL/Cisrequiredforthisinitialorder.Shoulditbeacceptable,we’llsendourS/Ctoyou.

进口方建议付款方式：

句型：

Wesuggestpaymentby…

Wewonderwhetheryouacceptpaymentby…

Paymentisby…isacceptedbyus.

Paymentby…isnotacceptable.Whatwesuggestisthat…

Paymentby…iswhatweexpected.

第七章

催开信用证

一、提醒买方我方货已发或交货期临近，但仍未收到相关信用证

WerefertoyourOrderNo.123faxmachinesunderoursalesconfirmationNo.456

WewouldliketoremindyouthatthedateofdeliveryisapproachingbutwehavenotreceivedyourL/C.

PleaseopenyourL/Casap.

PleaseopentheL/Cingoodtimesothatwemayeffectshipmentontime.

二、提醒买方开立立信用证时需注意事项

PleasemakesurethatthestipulationsintheL/Careinexactaccordancewiththetermsofthesalesconfirmationtoavoidanysubsequentamendments.

三、；总结语

WearelookingforwardtoreceivingyourL/Csoon.

Weareawaitingyourearlierreply.

修改信用证函的步骤：

一．通知进口商已收到信用证

二．陈述找到相关的错误和差异，并给出修改的理由

三．希望对方尽快修改错误

一．ThankyourforyourL/CNo.123

YourL/CNo.123hasbeenreceivedwithmanythanks.

二．However,somediscrepanciesarefoundinit.

Onexamination,we’resorrytofindthefollowingdiscrepancies.

Pleasemakethefollowingamendment.

1.Toinsert…

2.Todelete…

3.Toamend…toread…

三．Thankyouforyourkindcooperation.

展证函

起首延迟发货原因要求展证

一．Weinformyouthat…

Pleasenotethat…

二．Owingtothedelayindelivery,maydeliveryispossible.

PlsextendtheL/Ctotheendofthismonthforshipment.

第八章

敦促立即叫或信函步骤

一．说明相关信用证已经开立或者提醒对方装货期即将到来

二．说明立即装运的必要性和理由

三．提示迟装对生意有害，希望对方早日装运

一．WewishtoinformyouthattheL/C…hasbeenopened.

Wearegladtoinformyouthat…

ThecoveringL/C…hasbeenestablished.

三．Asthesellingseasoniscoming,ourclientsareinurgentneedofthegoods.

Wewishyoucanshipthegoodsassoonaspossibletoenableustocatchthebriskdemand…

三．Anydelayinshipmentwillbedetrimentalto…

Itisbeneficialtobothpartiesto…

Wethankyouforyourcooperationinthisrespect.

Weawaityourgoodnews。

第九章

买方保险信函的写作步骤如下：

一．提示合同，货物等

WereferyourtoContractNo.123

Referringto…

Withregardto…ourContract…

二，提出具体保险要求及理由

As…weshallbegladifyou…

Asyouknow,…wesuggest…

Owingto…wewouldappreciateitifyou…

二．希望对方同意并希望对方尽早发货

Wewishyoucanaccommodateusinthisrespect.

Wehopetoreceiveyourfavorablereply.

卖方保险信函写作

一，说明收到信函

二，说明自己的意见，及其理由

Weagreeto…

Wewanttomakeitclearthat…

Withregardto…weregretbeingunabletoaccept…

三，说明会立即发货等

We