mis12-信息系统复习参考11Word下载.doc
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417-418
3)Knowledgeisuniversallyapplicableandeasilymoved.
418
4)CADisatypeofintelligenttechnique.
427
11.3
5)Knowledgeworkersincludeallofacompany'
sworkerswhoaretaskedwithmanagingorcreatingknowledge,fromtop-levelscientiststoclericalanddataworkers.
426
6)Structuredknowledgeisexplicitknowledgethatexistsininformaldocuments.
423
7)Semistructuredinformationisalltheknowledgeinafirmthatresidesintheheadsofexperiencedemployees.
11.2
8)VRMLrequirestheuseofapowerfulserveraswellaslargeamountsofbandwidth.
430
UseofIT
9)Expertsystemsaretheprimarytoolsusedforknowledgediscovery.
432
11.4
10)Intelligentagentscandiscoverunderlyingpatterns,categories,andbehaviorsinlargedatasets.
441
11)Expertsystemscapturetheknowledgeofskilledemployeesintheformofasetofrulesinasoftwaresystemthatcanbeusedbyothersintheorganization.
12)Expertsystemsaretypicallyusedinbusinessindiscrete,highlystructureddecision-makingsituations.
13)ExpertsystemsworkbyapplyingasetofAND/ORrulesagainstaknowledgebase,bothofwhichareextractedfromhumanexperts.
14)Enterprisecontentmanagementsystemsaredesignedtomanagestructuredinformation,whileothersystems,suchasKWS,aredesignedtomanagesemistructuredandunstructuredinformation.
15)Case-basedreasoningisnotwell-suitedfordiagnosticsystemsinmedicine.
434
16)Fuzzylogiccandescribeaparticularphenomenonorprocesslinguisticallyandthenrepresentthatdescriptioninasmallnumberofflexiblerules.
436
17)Fuzzylogicsystems"
learn"
patternsfromlargequantitiesofdatabysiftingthroughdata,searchingforrelationships,buildingmodels,andcorrectingoverandoveragainthemodel'
sownmistakes.
18)Becauseneuralnetworkapplicationscannotalwaysexplainwhytheyarriveataparticularsolution,theyarenotwellsuitedforuseinthemedicalprofession.
436-437
19)Intelligentagentsareusedprimarilyforspecific,repetitiveandpredictabletasks.
20)Shoppingbotsareaformofintelligentagent.
21)WhattypeofknowledgemanagementsystemdidCanadianTireimplementinordertoimprovethecommunicationswithdealers?
A)digitalassetmanagementsystem
B)contentmanagementsystem
C)learningmanagementsystem
D)knowledgenetworksystem
B
415
AnalyticSkills
Analysis
22)ThepercentageofgrossdomesticproductoftheUnitedStatesthatisproducedbytheknowledgeandinformationsectorsisestimatedtobeabout________percent.
A)20
B)40
C)60
D)80
C
3 PageRef:
23)Whichofthefollowingstatementsbestdescribestherelationshipbetweencollaborationandknowledgemanagement?
A)Withoutknowledge,collaborationisdifficult.
B)Knowledgedoesn'
texistwithoutcollaboration.
C)Knowledgeisusefulonlywhensharedwithothers.
D)Asknowledgeincreases,sodoescollaboration.
24)Theflowofeventsortransactionscapturedbyanorganization'
ssystemdescribes
A)information.
B)data.
C)wisdom.
D)knowledge.
25)Expertiseandexperienceoforganizationalmembersthathasnotbeenformallydocumentedbestdescribes
A)wisdom.
B)information.
C)data.
D)tacitknowledge.
D
26)Changingorganizationalbehaviorbysensingandrespondingtonewexperienceandknowledgeiscalled
A)changemanagement.
B)knowledgenetworking.
C)theknowledgevaluechain.
D)organizationallearning.
419
27)Thesetofbusinessprocesses,culture,andbehaviorrequiredtoobtainvaluefrominvestmentsininformationsystemsisonetypeof
A)knowledgeculture.
B)knowledgediscovery.
C)organizationalandmanagementcapital.
D)organizationalroutine.
28)Whichofthefollowingsystemsdigitizes,indexes,andtagsdocumentsaccordingtoacoherentframework?
A)wikis
B)CAD
C)documentmanagement
D)LMS
420
29)Whichofthefollowingstatementsisnotanaccuratedescriptionoftheimportanceofknowledgetoafirm?
A)Knowledgeexperiencesnetworkeffectsasmorepeopleshareit.
B)Knowledgeshouldbeseenasanintangiblekeyasset.
C)Knowledgeenablesfirmstobecomemoreefficientintheiruseofscarceresources.
D)Knowledgeisunconditional.
30)Whatismeantbythestatement"
knowledgeissticky"
?
A)Knowledgeishardtomove.
B)Knowledgeisuniversallyapplicable.
C)Knowledgeworksonlyincertainsituations.
D)Knowledgeisintangible.
A
31)Whichofthefollowingisnotoneofthemainfourdimensionsofknowledgedescribedinthechapter?
A)Knowledgeisafirmasset.
B)Knowledgehasdifferentforms.
C)Knowledgehasnolocations.
D)Knowledgeissituational.
32)Inorder,whicharethevalue-addingstepsintheknowledgebusinessvaluechain?
A)acquire,store,disseminate,apply,feedback
B)dataandinformationacquisition,acquire,store,disseminate,apply
C)acquire,disseminate,apply,feedback,managementandorganizationalactivities
D)dataandinformationacquisition,store,disseminate,feedback,apply
33)Informalsocialnetworksofprofessionalsandemployeeswithinandoutsidethefirmwhohavesimilarwork-relatedactivitiesandinterestsarecalledcommunitiesof
A)practice.
B)professionals.
C)interest.
421
34)Whichofthefollowingarethethreemajortypesofknowledgemanagementsystems?
A)managementinformationsystems,decisionsupportsystems,andtransactionprocessingsystems
B)enterprisesystems,customersupportsystems,andsupplychainmanagementsystems
C)databasemanagementsystems,expertsystems,andknowledgeworksystems
D)enterprise-wideknowledgemanagementsystems,knowledgeworksystems,andintelligenttechniques
35)Specializedsystemsbuiltforengineers,scientists,andotherknowledgeworkerschargedwithdiscoveringandcreatingnewknowledgeforacompanyarecalled
A)KWS.
B)LMS.
C)wikis.
D)CADsystems.
36)Fuzzylogicisatypeof
A)datamining.
B)neuralnetwork.
C)intelligenttechnique.
D)businessintelligence.
435
37)Whichofthefollowingisnotatypicalcomponentorcapabilityofanenterprise-wideknowledgemanagementsystem?
A)collaborationtools
B)KWS
D