美国研究生组织行为学课件9-团队合作.ppt

美国研究生组织行为学课件9-团队合作.ppt

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Ch.9&10:

GroupandTeam,Sharingyourexperience,Thinkaboutthegroupexperienceyoueverhad,anddiscussthefollowingquestions:

1.Discussthegroupevent,2.Whatisthemostinterestingpartofthisgroupexperience?

3.Whatisthemostdifficultpartofgroupexperience?

9-1,DefiningGroups,Group:

Twoormoreindividualsinteractingandinterdependent,togethertoachieveobjectivesFormalGroup:

Structurewithdesignatedworkassignments/tasksInformalGroup:

Neitherformallystructurednororganizationallydetermined,9-2,Whygroupdecision?

GroupStrengths:

MorecompleteinformationDiverseviewsandgreatercreativityIncreasedacceptanceofdecisionsGroupWeaknesses:

Time-consumingConformitypressuresAsituationofambiguousresponsibility,9-3,FiveStagesofGroupDevelopmentModel,9-4,GroupProperties,9-5,GroupProperty1:

Roles,RoleAsetofexpectedbehaviorpatternsRoleIdentityCertainattitudesandbehaviorsconsistentwitharole,9-6,GroupProperty2:

Norms,NormsSharedacceptablestandardsofbehaviorClassesofNormsPerformancenormsAppearancenormsSocialarrangementnormsAllocationnorms.,9-7,GroupProperty3:

Status,PowerapersonhasoverothersAbilitytocontributetogroupgoalsPersonalcharacteristics,9-8,GroupProperty4:

Size,GroupsizeaffectsbehaviorSize:

Twelveormoremembersisa“large”groupSevenorfewerisa“small”group,9-9,IssueswithGroupSize,SocialLoafing“Freeride”（howtoreducethis?

）,9-10,GroupProperty5:

Cohesiveness,Waystoincreasecohesiveness:

SmallergroupMoretimetogether.Stimulatecompetitionwithothergroups.Group-basedrewards,9-11,EXHIBIT9-7,Video,http:

/,9-12,GroupThink,Conformitydetercriticallyappraisingunusual,minority,orunpopularviewsHindersperformance,9-13,ReducingGroupthink,MinimizeGroupthinkby:

Reducethesizeofthegroupto10orlessEncouragegroupleaderstobeimpartialAppointa“devilsadvocate”Useexercisesondiversity,9-14,TurningIndividualsintoTeamPlayers,SelectionMaketeamskillsoneoftheinterpersonalskillsinthehiring.TrainingIndividualisticpeoplecanlearnRewardsRewardsystemtoencouragecooperativeefforts.Recognizeindividualcontributions.,10-15,VirtualTeam,VirtualTeamsUsecomputertechnologytotietogetherphysicallydispersedmembers.CharacteristicsLimitedsocializingOvercometimeandspaceconstraintsTobeeffective,needs:

TrustamongmembersClosemonitoring,10-16,CreatingEffectiveTeams:

Context,AdequateResourcesEffectiveLeadershipandStructureClimateofTrustTeam-basedPerformanceandRewardsSystems,10-17,CreatingEffectiveTeams:

Composition,RightabilitiesRightPersonalityRightRolesandDiversityRightSizeofTeamThesmallerthebetter:

5to9isoptimal,10-18,Groupexercise,P.304:

WildernesssurvivalCaseincident1:

Toyotasteamculture（p.334）.,10-19,