实用英语口语(国际商务礼仪之问候和介绍)课件.ppt

实用英语口语(国际商务礼仪之问候和介绍)课件.ppt

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,国际商务礼仪,FormalandInformalVerbalGreetings（详见讲义）Non-VerbalGreetingsShakinghands,kissingandbowing1.Dontkisssomeoneyoudontknowwell.2.Takeintoconsiderationtheoccasionandthesetting.Inthecontextofbusinessmeetingsthataresocialinnature（banquetsandconventions）:

acceptablePurebusinesssettings（conferencerooms）:

handshakeAvoidkissingupordowntheranks.,国际商务礼仪之Greetings,国际商务礼仪之greetings,Hand-Shakinganexpressionofmutualtrustandrespect,andawaytosendgreetingsinbusinesssituation.Thegoodtimetoshakehandsshouldbe:

WhenyouareintroducedtoothersandwhenyousaygoodbyetoothersWhenthevisitorcomesintoyourroomorofficewhenyougotomeetyourclientwhenotherssendyourgiftswhenyougotoattendthereceptionsorpartiesandwhenyoutakeleave,国际商务礼仪之Greetings,Otherhand-shakingcodes:

Yourhandshakeshouldberelaxedbutfirm（neverlimp）.Yourshouldlookattheotherpersonintheeyes,smilesandgivecordialgreetings.Donotholdontotheotherpersonshandorpumphisorherarm.Ifsomeoneseemstobackoff,donotforceahandshake.,国际商务礼仪之Introduction,GuidelinesforintroductionThreebasicrulesinsocialintroductions:

1.Amanisalwaysintroducedtoawoman.2.Ayoungpersonisalwaysintroducedtoanolderperson.3.Alessimportantpersonisalwaysintroducedtoamoreimportantperson.Basicrulesinbusinessintroductions:

Peopleareintroducedaccordingtotheirbusinessrank.DonotusefirstnamesinbusinessintroductionWhileintroducing,youcanalsomentionwhattheydoorsomethingaboutthem.,国际商务礼仪之Introduction,TheResponsetotheIntroductionStandup.Approachandlookattheotherpersonwithasmiletoshowrespect.3.Shakehands.4.Greettheotherpartybyrepeatingtheotherpartysname.5.Saygoodbyewhenyoufinishyourconversation.,生活通之“初次见面”,Itspolitetointroduceyourselffirst.Youcanasksomebodysname,homecountry,hometown,etc.,butyoushouldnotaskquestionsaboutage,livinghabits,addressandphonenumbers,whentalkingtosomeoneofoppositesex.Therearesomequestionsyoushouldneverask:

apersonssalary,property,financialsituationsandsocialsecuritynumber.,生活通之“初次见面”,Ifyouwanttoknowwhereapersonwasborn,youcanask“Whereareyouoriginallyfrom?

”insteadof“Whereareyoufrom?

”toavoidconfusion.,