运营管理 考试题库krajewskiom9tif02.docx
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运营管理考试题库krajewskiom9tif02
Chapter
2
ProjectManagement
TRUE/FALSE
1.Aprojectisaninterrelatedsetofactivitiesthathasadefinitestartingandendingpoint.
Answer:
True
Reference:
Introduction
Difficulty:
Easy
Keywords:
projectactivities,start,end
2.Projectsoftencutacrossorganizationallines.
Answer:
True
Reference:
Introduction
Difficulty:
Easy
Keywords:
project,organizationallines
3.Projects,andtheapplicationofprojectmanagement,facilitatetheimplementationofoperationsstrategy.
Answer:
True
Reference:
ProjectManagementAcrosstheOrganization
Difficulty:
Easy
Keywords:
projectmanagement,operationsstrategy
4.Projectmanagersshouldbeabletoorganizeasetofdisparateactivities.
Answer:
True
Reference:
DefiningandOrganizingProjects
Difficulty:
Moderate
Keywords:
projectmanager,disparateactivities
5.Apureprojectorganizationalstructurehousestheprojectinaspecificfunctionalarea.
Answer:
False
Reference:
DefiningandOrganizingProjects
Difficulty:
Moderate
Keywords:
pureproject,functionalstructure
6.Scopecreepisoneoftheprimarycausesofprojectfailure.
Answer:
True
Reference:
DefiningandOrganizingProjects
Difficulty:
Moderate
Keywords:
scopecreep,projectfailure
7.Theworkbreakdownstructureisastatementofallworkthathastobecompleted.
Answer:
True
Reference:
PlanningProjects
Difficulty:
Moderate
Keywords:
WBS,workbreakdownstructure
8.Thenetworkdiagramisaplanningmethodthatisdesignedtodepicttherelationshipsbetweenactivities.
Answer:
True
Reference:
PlanningProjects
Difficulty:
Moderate
Keywords:
networkdiagram,activities
9.Arelationshipthatdeterminesthesequenceforundertakingactivitiesisaprecedencerelationship.
Answer:
True
Reference:
PlanningProjects
Difficulty:
Easy
Keywords:
precedencerelationship
10.Acriticalpathisanysequenceofactivitiesbetweenaproject’sstartandfinish.
Answer:
False
Reference:
PlanningProjects
Difficulty:
Moderate
Keywords:
criticalpathactivities
11.Theearlieststarttimeisneverthesameasthelateststarttime.
Answer:
False
Reference:
PlanningProjects
Difficulty:
Easy
Keywords:
earlieststarttime,lateststarttime
12.Toobtainthelateststartandlatestfinishtime,wemustworkforwardthroughthenetwork.
Answer:
False
Reference:
PlanningProjects
Difficulty:
Moderate
Keywords:
lateststarttime,latestfinishtime
13.AGanttchartisaprojectschedulethatsuperimposesprojectactivitiesonatimeline.
Answer:
True
Reference:
PlanningProjects
Difficulty:
Moderate
Keywords:
Ganttchart,projectschedule
14.Riskisameasureoftheprobabilityandconsequencesofnotreachingadefinedprojectgoal.
Answer:
True
Reference:
PlanningProjects
Difficulty:
Moderate
Keywords:
risk,probabilitymeasure
15.Theoptimistictimeistheprobabletimerequiredtoperformtheactivity.
Answer:
False
Reference:
PlanningProjects
Difficulty:
Easy
Keywords:
optimistictime,probabletime
16.
Thenormalcostistheamountofmoneyitnormallytakestocompleteanactivityfasterthanitsnormaltime.
Answer:
False
Reference:
PlanningProjects
Difficulty:
Easy
Keywords:
normalcost,activitytime,normaltime
17.Aprojectmanagershouldstopcrashingaprojectifthetimebudgethasbeenmetorifthecrashcostshaveexceededthesavingsinindirectandpenaltycosts.
Answer:
True
Reference:
PlanningProjects
Difficulty:
Moderate
Keywords:
crashcost,penaltycosts,indirectcosts
18.Arisk-managementplancontainsallidentifiedriskstoaprojectplusthewaysthattheycanbecircumvented.
Answer:
True
Reference:
PlanningProjects
Difficulty:
Moderate
Keywords:
risk-managementplan
19.Thephaseofprojectmanagementthattakesthemostresourcesistheexecutionphase.
Answer:
True
Reference:
MonitoringandControllingProjects
Difficulty:
Moderate
Keywords:
projectmanagement,executionphase
20.Projectcloseoutconsistsofa)completingtheremainingdeliverablesandb)payingthefinalbills.
Answer:
False
Reference:
MonitoringandControllingProjects
Difficulty:
Moderate
Keywords:
projectcloseout,lessonslearned
MULTIPLECHOICE
21.Whichoneofthesestepsinimplementingchangescomesfirst?
a.Documenttheprocess
b.Evaluateperformance
c.Definescope
d.Identifyopportunity
Answer:
d
Reference:
DefiningandOrganizingProjects
Difficulty:
Hard
Keywords:
projectsteps,identifyopportunity
22.Theproject’sobjectivestatementshouldcontain:
a.slacktimeandactivities.
b.scope,timeframe,andallocatedresources.
c.manpowerandmethods.
d.activities,completiontimes,andincentives.
Answer:
b
Reference:
DefiningandOrganizingProjects
Difficulty:
Moderate
Keywords:
projectobjectivestatement,scope
23.TheProjectManagerfortheinstallationofnewequipmentinaplantislikelytodoallofthefollowingEXCEPT:
a.planteammeetingstoreviewprogress.
b.workwiththeEngineeringManagertogainadditionalmachinedesignresources.
c.delegatetheresponsibilityformakingtoughdecisionstothemembersoftheprojectteam.
d.resolveconflictsbetweenindividualteammembers.
Answer:
c
Reference:
DefiningandOrganizingProjects
Difficulty:
Easy
Keywords:
ProjectManager,qualities
24.AmemberofaprojectteamthatisimplementinganewcreditcardpaymentprocessatabankhasdirectresponsibilitytodoallofthefollowingEXCEPT:
a.besensitivetoconflictsbetweenotherteammembersandhelpresolvethem.
b.ensurethattheprojecthasappropriateresourcesforthejobtobecompleted.
c.helpsolveprojectproblemsthatspilloverintoareasoutsidetheirexpertise.
d.becalledupontosharetheirexpertiseincreditcardpaymentprocesses.
Answer:
b
Reference:
DefiningandOrganizingProjects
Difficulty:
Moderate
Keywords:
projectteammember,characteristics
25.
Aprojectorganizationstructurewhereteammembersareassignedtotheprojectandworkexclusivelyfortheprojectmanageriscalled:
a.amatrixstructure.
b.afixedstructure.
c.apureprojectstructure.
d.aFunctionalstructure.
Answer:
c
Reference:
DefiningandOrganizingProjects
Difficulty:
Moderate
Keywords:
project,organizationalstructure
26.Inanactivity-on-node[AON]network,thenodesrepresent____________,whereasthearcsrepresent____________.
a.activities;time
b.activities;precedencerelationships
c.events;activities
d.precedencerelationships;time
Answer:
b
Reference:
PlanningProjects
Difficulty:
Moderate
Keywords:
activity-on-nodenetwork,node,activity,arc,precedencerelationship
27.Inanetworkdiagram,anactivity:
a.isthelargestunitofworkeffortconsumingbothtimeandresourcesthataprojectmanagercanscheduleandcontrol.
b.isthesmallestunitofworkeffortconsumingbothtimeandresourcesthataprojectmanagercanscheduleandcontrol.
c.shouldalwaysbesomethingthecompanyhashadexperiencewith.
d.mustalwayshaveasingle,preciseestimateforthetimeduration.
Answer:
b
Reference:
PlanningProjects
Difficulty:
Moderate
Keywords:
activity,smallestunitofwork
28.Activitytimesforaprojectareestimatedbyallbutwhichofthefollowingmethods?
a.Methods-TimeMeasurement(MTM)data,whichincludespredeterminedtimeestimatesfordifferentactivities
b.Managerialopinionsbasedonsimilarpriorexperiences
c.Statisticalmethodsbasedonactualpastexperience
d.Estimatesusinglearningcurvemodelstoimprovereplicationsandestimateaccuracy
Answer:
a
Reference:
PlanningProjects
Difficulty:
Moderate
Keywords:
activitytimes,estimatingactivitytimes
29.
Aprojecthasthreepaths.A–B–Chasalengthof25days.A–D–Chasalengthof15days.Finally,A–E–Chasalengthof20days.WhichoneofthefollowingstatementsisTRUE?
a.A–D–Cisthecriticalpath.
b.A–B–Chasthemostslack.
c.Theexpecteddurationofthisprojectis25days.
d.Theexpecteddurationofthisprojectis25+15+20=60days.
Answer:
c
Reference:
PlanningProjects
Difficulty:
Moderate
Keywords:
project,duration
30.Theearlieststarttimeforanactivityisequaltothe:
a.smallestearliestfinishtimeofallofitsimmediatepredecessors.
b.largestearliestfinishtimeofallofitsimmediatepredecessors.
c.smallestlatestarttimeofanyofitsimmediatepredecessors.
d.largestlatefinishtimeofallofitsimmediatepredecessors.
Answer:
b
Reference:
PlanningProjects
Difficulty:
Moderate
Keywords:
activity,earlieststarttime
31.AssumethatactivityGhasthefollowingtimes:
Earlystarttime=7days
Earlyfinishtime=13days
Latestarttime=15days
Latefinishtime=21days
WhichofthefollowingstatementsisTRUEaboutactivityG?
a.ActivityGtakes14daystocomplete.
b.ActivityGhasaslacktimeof8days.
c.ActivityGisonthecriticalpath.
d.ActivityGtakes2daystocomplete.
Answer:
b
Reference:
PlanningProjects
Difficulty:
moderate
Keywords:
activityslack
32.Activityslackisdefinedas:
a.lateststarttimeminusearlieststarttime.
b.earlieststarttimeminuslateststarttime.
c.earliestfinishtimeminuslatestfinishtime.
d.latestfinishtimeminusearlieststarttime.
Answer:
a
Reference:
PlanningProjects
Difficulty:
Moderate
Keywords:
activityslack,lateststarttime,earlieststarttime
33.
WhichoneofthefollowingbestdescribesthecriticalpathofaPERT/CPMnetwork?
a.Thesequenceofactivitiesbetweenaproject’sstartandfinishthattakesthelongesttimetocomplete
b.Thesequenceofactivitiesbetweenaproject’sstartandfinishthathasthemaximumamountofactivityslack
c.Thesetofactivitiesthathasnoprecedencerelationships
d.Theseque