运营管理 考试题库krajewskiom9tif02.docx

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运营管理 考试题库krajewskiom9tif02.docx

运营管理考试题库krajewskiom9tif02

Chapter

2

 

ProjectManagement

TRUE/FALSE

 

1.Aprojectisaninterrelatedsetofactivitiesthathasadefinitestartingandendingpoint.

Answer:

True

Reference:

Introduction

Difficulty:

Easy

Keywords:

projectactivities,start,end

2.Projectsoftencutacrossorganizationallines.

Answer:

True

Reference:

Introduction

Difficulty:

Easy

Keywords:

project,organizationallines

3.Projects,andtheapplicationofprojectmanagement,facilitatetheimplementationofoperationsstrategy.

Answer:

True

Reference:

ProjectManagementAcrosstheOrganization

Difficulty:

Easy

Keywords:

projectmanagement,operationsstrategy

4.Projectmanagersshouldbeabletoorganizeasetofdisparateactivities.

Answer:

True

Reference:

DefiningandOrganizingProjects

Difficulty:

Moderate

Keywords:

projectmanager,disparateactivities

5.Apureprojectorganizationalstructurehousestheprojectinaspecificfunctionalarea.

Answer:

False

Reference:

DefiningandOrganizingProjects

Difficulty:

Moderate

Keywords:

pureproject,functionalstructure

6.Scopecreepisoneoftheprimarycausesofprojectfailure.

Answer:

True

Reference:

DefiningandOrganizingProjects

Difficulty:

Moderate

Keywords:

scopecreep,projectfailure

7.Theworkbreakdownstructureisastatementofallworkthathastobecompleted.

Answer:

True

Reference:

PlanningProjects

Difficulty:

Moderate

Keywords:

WBS,workbreakdownstructure

8.Thenetworkdiagramisaplanningmethodthatisdesignedtodepicttherelationshipsbetweenactivities.

Answer:

True

Reference:

PlanningProjects

Difficulty:

Moderate

Keywords:

networkdiagram,activities

9.Arelationshipthatdeterminesthesequenceforundertakingactivitiesisaprecedencerelationship.

Answer:

True

Reference:

PlanningProjects

Difficulty:

Easy

Keywords:

precedencerelationship

10.Acriticalpathisanysequenceofactivitiesbetweenaproject’sstartandfinish.

Answer:

False

Reference:

PlanningProjects

Difficulty:

Moderate

Keywords:

criticalpathactivities

11.Theearlieststarttimeisneverthesameasthelateststarttime.

Answer:

False

Reference:

PlanningProjects

Difficulty:

Easy

Keywords:

earlieststarttime,lateststarttime

12.Toobtainthelateststartandlatestfinishtime,wemustworkforwardthroughthenetwork.

Answer:

False

Reference:

PlanningProjects

Difficulty:

Moderate

Keywords:

lateststarttime,latestfinishtime

13.AGanttchartisaprojectschedulethatsuperimposesprojectactivitiesonatimeline.

Answer:

True

Reference:

PlanningProjects

Difficulty:

Moderate

Keywords:

Ganttchart,projectschedule

14.Riskisameasureoftheprobabilityandconsequencesofnotreachingadefinedprojectgoal.

Answer:

True

Reference:

PlanningProjects

Difficulty:

Moderate

Keywords:

risk,probabilitymeasure

15.Theoptimistictimeistheprobabletimerequiredtoperformtheactivity.

Answer:

False

Reference:

PlanningProjects

Difficulty:

Easy

Keywords:

optimistictime,probabletime

16.

Thenormalcostistheamountofmoneyitnormallytakestocompleteanactivityfasterthanitsnormaltime.

Answer:

False

Reference:

PlanningProjects

Difficulty:

Easy

Keywords:

normalcost,activitytime,normaltime

17.Aprojectmanagershouldstopcrashingaprojectifthetimebudgethasbeenmetorifthecrashcostshaveexceededthesavingsinindirectandpenaltycosts.

Answer:

True

Reference:

PlanningProjects

Difficulty:

Moderate

Keywords:

crashcost,penaltycosts,indirectcosts

18.Arisk-managementplancontainsallidentifiedriskstoaprojectplusthewaysthattheycanbecircumvented.

Answer:

True

Reference:

PlanningProjects

Difficulty:

Moderate

Keywords:

risk-managementplan

19.Thephaseofprojectmanagementthattakesthemostresourcesistheexecutionphase.

Answer:

True

Reference:

MonitoringandControllingProjects

Difficulty:

Moderate

Keywords:

projectmanagement,executionphase

20.Projectcloseoutconsistsofa)completingtheremainingdeliverablesandb)payingthefinalbills.

Answer:

False

Reference:

MonitoringandControllingProjects

Difficulty:

Moderate

Keywords:

projectcloseout,lessonslearned

MULTIPLECHOICE

21.Whichoneofthesestepsinimplementingchangescomesfirst?

a.Documenttheprocess

b.Evaluateperformance

c.Definescope

d.Identifyopportunity

Answer:

d

Reference:

DefiningandOrganizingProjects

Difficulty:

Hard

Keywords:

projectsteps,identifyopportunity

22.Theproject’sobjectivestatementshouldcontain:

a.slacktimeandactivities.

b.scope,timeframe,andallocatedresources.

c.manpowerandmethods.

d.activities,completiontimes,andincentives.

Answer:

b

Reference:

DefiningandOrganizingProjects

Difficulty:

Moderate

Keywords:

projectobjectivestatement,scope

23.TheProjectManagerfortheinstallationofnewequipmentinaplantislikelytodoallofthefollowingEXCEPT:

a.planteammeetingstoreviewprogress.

b.workwiththeEngineeringManagertogainadditionalmachinedesignresources.

c.delegatetheresponsibilityformakingtoughdecisionstothemembersoftheprojectteam.

d.resolveconflictsbetweenindividualteammembers.

Answer:

c

Reference:

DefiningandOrganizingProjects

Difficulty:

Easy

Keywords:

ProjectManager,qualities

24.AmemberofaprojectteamthatisimplementinganewcreditcardpaymentprocessatabankhasdirectresponsibilitytodoallofthefollowingEXCEPT:

a.besensitivetoconflictsbetweenotherteammembersandhelpresolvethem.

b.ensurethattheprojecthasappropriateresourcesforthejobtobecompleted.

c.helpsolveprojectproblemsthatspilloverintoareasoutsidetheirexpertise.

d.becalledupontosharetheirexpertiseincreditcardpaymentprocesses.

Answer:

b

Reference:

DefiningandOrganizingProjects

Difficulty:

Moderate

Keywords:

projectteammember,characteristics

25.

Aprojectorganizationstructurewhereteammembersareassignedtotheprojectandworkexclusivelyfortheprojectmanageriscalled:

a.amatrixstructure.

b.afixedstructure.

c.apureprojectstructure.

d.aFunctionalstructure.

Answer:

c

Reference:

DefiningandOrganizingProjects

Difficulty:

Moderate

Keywords:

project,organizationalstructure

26.Inanactivity-on-node[AON]network,thenodesrepresent____________,whereasthearcsrepresent____________.

a.activities;time

b.activities;precedencerelationships

c.events;activities

d.precedencerelationships;time

Answer:

b

Reference:

PlanningProjects

Difficulty:

Moderate

Keywords:

activity-on-nodenetwork,node,activity,arc,precedencerelationship

27.Inanetworkdiagram,anactivity:

a.isthelargestunitofworkeffortconsumingbothtimeandresourcesthataprojectmanagercanscheduleandcontrol.

b.isthesmallestunitofworkeffortconsumingbothtimeandresourcesthataprojectmanagercanscheduleandcontrol.

c.shouldalwaysbesomethingthecompanyhashadexperiencewith.

d.mustalwayshaveasingle,preciseestimateforthetimeduration.

Answer:

b

Reference:

PlanningProjects

Difficulty:

Moderate

Keywords:

activity,smallestunitofwork

28.Activitytimesforaprojectareestimatedbyallbutwhichofthefollowingmethods?

a.Methods-TimeMeasurement(MTM)data,whichincludespredeterminedtimeestimatesfordifferentactivities

b.Managerialopinionsbasedonsimilarpriorexperiences

c.Statisticalmethodsbasedonactualpastexperience

d.Estimatesusinglearningcurvemodelstoimprovereplicationsandestimateaccuracy

Answer:

a

Reference:

PlanningProjects

Difficulty:

Moderate

Keywords:

activitytimes,estimatingactivitytimes

29.

Aprojecthasthreepaths.A–B–Chasalengthof25days.A–D–Chasalengthof15days.Finally,A–E–Chasalengthof20days.WhichoneofthefollowingstatementsisTRUE?

a.A–D–Cisthecriticalpath.

b.A–B–Chasthemostslack.

c.Theexpecteddurationofthisprojectis25days.

d.Theexpecteddurationofthisprojectis25+15+20=60days.

Answer:

c

Reference:

PlanningProjects

Difficulty:

Moderate

Keywords:

project,duration

30.Theearlieststarttimeforanactivityisequaltothe:

a.smallestearliestfinishtimeofallofitsimmediatepredecessors.

b.largestearliestfinishtimeofallofitsimmediatepredecessors.

c.smallestlatestarttimeofanyofitsimmediatepredecessors.

d.largestlatefinishtimeofallofitsimmediatepredecessors.

Answer:

b

Reference:

PlanningProjects

Difficulty:

Moderate

Keywords:

activity,earlieststarttime

31.AssumethatactivityGhasthefollowingtimes:

Earlystarttime=7days

Earlyfinishtime=13days

Latestarttime=15days

Latefinishtime=21days

WhichofthefollowingstatementsisTRUEaboutactivityG?

a.ActivityGtakes14daystocomplete.

b.ActivityGhasaslacktimeof8days.

c.ActivityGisonthecriticalpath.

d.ActivityGtakes2daystocomplete.

Answer:

b

Reference:

PlanningProjects

Difficulty:

moderate

Keywords:

activityslack

32.Activityslackisdefinedas:

a.lateststarttimeminusearlieststarttime.

b.earlieststarttimeminuslateststarttime.

c.earliestfinishtimeminuslatestfinishtime.

d.latestfinishtimeminusearlieststarttime.

Answer:

a

Reference:

PlanningProjects

Difficulty:

Moderate

Keywords:

activityslack,lateststarttime,earlieststarttime

33.

WhichoneofthefollowingbestdescribesthecriticalpathofaPERT/CPMnetwork?

a.Thesequenceofactivitiesbetweenaproject’sstartandfinishthattakesthelongesttimetocomplete

b.Thesequenceofactivitiesbetweenaproject’sstartandfinishthathasthemaximumamountofactivityslack

c.Thesetofactivitiesthathasnoprecedencerelationships

d.Theseque

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