高职组导游英语口语测试题库Word文件下载.docx
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Performasatourguide.Yougetalastminutenoticeof“changeofplan”whichrequiresyoutorushtotheairporttomeetatourgroup.Thetouristshavebeenwaitingforalongtimewhenyougetthereandtheyarefullofgrumbles.Yourdialoguewillincludethefollowingpoints:
A.Makeanapology.
B.Explainthereasonsforbeinglate.
C.Proposesomesolutions.
D.Asktouriststofollowyoutotheparkinglot.
Dialogue3
Performasalocalguide.Beforeyoureceivethegroup,youcallHiltonHoteltochangeyourreservationforthegroup.Butthereisnoroomavailable.Makeadialoguewiththereceptionist.Yourdialoguewillincludethefollowingpoints:
A.Introduceyourselfandyourgroup.
B.Tellthereceptionistthatyouneedonemoredoubleroomfortwonewcomers.
C.Askthereceptionistwhethertheroomisavailable.
D.Discusswiththereceptionistforthesolutions.
Dialogue4
Performasalocalguide.Afteridentifyingyourgroup,youfindthataguestlosesonepieceofhisluggageandlooksveryanxious.Youtrytohelphimgetitback.Yourdialoguewillincludethefollowingpoints:
A.Soothetheguest.
B.Asktheguestdetailsabouttheluggage:
size,color,material,etc.
C.Contacttheconcerneddepartmentoftheairport.
D.Telltheguestyouwillkeepincontactwiththedepartmentconcernedwhentheguestisinyourcity.
Dialogue5
Performasalocalguide.Now,youaretakingTom,anindividualtouristfromtheairporttothehotel.Youaretalkingwithhim.Yourdialoguewillincludethefollowingpoints:
A.Introduceyourself,yourtravelagencyandthedriver.
B.Giveabriefintroductiontothecityandthehotel.
C.Answersomequestionsaskedbythetourist.
Dialogue6
Performasatourleader.YouaretakingfifteentouriststoSanFranciscoattheairport.Theflighthasbeendelayedduetoenginetrouble.Youcontacttheclerkoftheairlinecounter.Yourdialoguewillincludethefollowingpoints:
A.Telltheclerkwhoyouareandyourgroupnumber.
B.Askifnewdeparturetimeisavailableandwhat’sthenewcheck-intime.
C.TelltheclerkthatthegroupshouldarriveinBeijingbefore6:
00p.m.foraconnectingflighttoSanFrancisco,andaskifthereisanotherflightavailable.
D.Givethepassportsandboardingcardstotheclerkforthenewflight.
Dialogue7
Performasalocalguide.Thetourleaderdemandstochangethehotel,anddeclaresthathehasbookedonenearby.Yourdialoguewillincludethefollowingpoints:
A.Askthetourleaderthereasonsforchanging.
B.Confirmwiththetourleaderthattheextrapaymentabovestipulatedpriceandthefeesforcancelingreservationshouldbecoveredbythetourists.
C.Reportthecasetoyourtravelagency.
D.Tellthetourleadertheinstructionofthetravelagency.
Dialogue8
Performasatourleader.ThedriverisparkingthecoachintheparkinglotofHiltonHotel.Youandyourgrouparestillonthecoach.Yourdialoguewillincludethefollowingpoints:
A.Askthetouriststostayinthecoach.
B.Askthetouristsfortheirpassports.
C.Askthedrivertokeepthecoachclosed.
D.Answerquestionsifthereareany.
Dialogue9
Performasatourleader.Youhavecheckedinforyourtourgroupandnowyouhavejustreturnedtothecoach.Yourdialoguewiththetouristswillincludethefollowingpoints:
A.Assigntheroomcardstothetourists.Askthetouriststogetoffthecoachonebyoneandremindthemofnotleavinganythingbehind.
B.Helpthetouriststaketheirluggageoutofthecompartmentofthecoach.
C.Countthetouristsandtellthemtheelevatorisontheleftsideofthefrontoffice.
D.Tellthetouristsdetailsofthesupperincludingtime,place,andthenameoftherestaurant.
Dialogue10
Performasatourleader.YouapproachthefrontofficeofBeijingHoteltocheckinforyourtourgroup.Yourdialoguewillincludethefollowingpoints:
A.Tellthereceptionistwhoyouare.
B.Checkinforyourtourgroup.
C.Askforbellmantocarrytheluggageandawheelchairforaguestwithabadsprain.
Dialogue11
Performasatourguide.Youarecheckinginthegroupatthefrontdesk.Youaretoldthatsomeofthetwinroomsofyourgrouphavebeenreplacedbytriplerooms,foritishighseasonandtheroomsareinshortsupply.Whenyouassignthetouriststothetriplerooms,theyrefusetocheckin.Makeadialoguewithrelevanttourists.Yourdialoguewillincludethefollowingpoints:
A.Apologizefortheinconvenienceandexplainthereasonsforthechange.
B.Soothethetourists.
C.Offersomesolutionstotheproblem.
Dialogue12
Performasatourguide.Afterchecking-in,youarewaitinginthelobbywhiletouristsaregoingtotheirrooms.Atouristtellsyouheisnotsatisfiedwiththeroombecausethebathroomissmelly.Yourdialoguewillincludethefollowingpoints:
A.Apologizefortheinconvenience.
B.Asktheguestaboutthereasonsofdissatisfaction.
C.Telltheguesttotalkwiththehotelmanagerandchangetheroomifitisavailable.
Dialogue13
Performasalocalguide.Shortlybeforearrivingatthehotel,youaretalkingtothegroupaboutthefacilitiesofthehotelandarrangementofthenextday.Yourdialoguewiththetouristswillincludethefollowingpoints:
A.Introducethefacilitiesofthehotel.
B.Announcetheprogramsforthenextday.
C.Tellthetouriststhemeetingtimeandplaceforthenextmorning.
Dialogue14
Performasatourleader.YouturntofrontdeskandaskwhethertheWIFIserviceisavailableinthehotel.Yourdialoguewiththefrontdeskstaffwillincludethefollowingpoints:
A.MakesureiftheWIFIserviceisofferedfreetohotelguestsroundtheclock.
B.ReconfirmtheInternetaccessisavailableinthelobbyandtheroomsoftheguestsaswell.
C.Askhowtousethedevicetosurftheinternet.
Dialogue15
Performasalocalguide.YouareexplainingthegoldenkeyserviceofthehoteltoyourVIPguest,Mr.Carpenter.Mr.Carpenterwillcelebratehisdaughter’sbirthdaythedayaftertomorrow.Yourdialoguewillincludethefollowingpoints:
A.TellMr.Carpenterthatthehotelhasfirstclassgoldenkeyservice.
B.MakeanintroductiontothegoldenkeyserviceespeciallyflowerbirthdaypartyinthehoteltoMr.Carpenter.
C.ConfirmthatMr.Carpenterwanttoholdthebirthdaypartyinthehotelandhelphimtocontacttherelevantconcierge.
Dialogue16
Performasalocalguide.YouverifytheitinerarywithMr.Smith,thetourleader.Youfindthattherearetwomoretouristattractionsinhistourplan.Mr.Smithinsiststhatthetripshouldbearrangedaccordingtohisplan.Yourdialoguewillincludethefollowingpoints:
A.Makeaphonecalltoyourtravelagencytoknowthereasonforthedifference.
B.ApologizetoMr.Smithforthemistakemadebyyouragency.
C.Confirmthenewitinerarywiththetourleader.
Dialogue17
Performasalocalguide.Youarediscussingtheitinerarywiththetourleader,Mr.Smith.Becauseofasevereflood,theitineraryhastobeadjustedandamajorscenicspothastobecanceled.Yourdialoguewillincludethefollowingpoints:
A.InformMr.Smithofthesituation.
B.Apologizetofortheinconvenience.
C.Offeranalternativeprogram.
D.Askthetourleadertoworkwithyoutopersuadetourists.
E.Answerquestionsifthereareany.
Dialogue18
Performasalocalguide.YouareonthewaytotheForbiddenCity.Thetouristswanttoknowmoreaboutit.Makeadialoguewiththem.Yourdialoguewillincludethefollowingpoints:
A.IntroducethesignificanceoftheForbiddenCity.
B.IntroducethemainscenicspotsintheForbiddenCity.
C.Giveprecautions.
D.Answerrelevantquestions.
Dialogue19
Performasalocalguide.Atouristcomplainsthattherearetoomanysitesofnaturalsceneryintheitineraryandaskstochangeforsomehistoricalsites.Makeadialoguewiththetourist.Yourdialoguewillincludethefollowingpoints:
A.Listenandrepeatthetourist’srequest.
B.Explainthereasons.
C.Tellthetouristthetourfunctionsaccordingtotheagreeditineraryasitispartofthecontract.Youareinnopositiontochangeit.
D.Tellthetouristhecanvisitsomehistoricalsitesonfreeday.
Dialogue20
Performasanoperatorinthetravelagency.Youaretalkingabouttheitinerarywithanindividualtourist.Yourdialoguewillincludethefollowingpoints:
A.Askforthetourist’sexpectationofthetourinthecityandthenrepeattheexpectation.
B.Introducesomefamousspotsinthecity.
C.Givesomesuggestionsaboutthetourarrangement.
Dialogue21
Performasalocalguide.Explainscheduleofthenextdaytoyourgroupattheendofthedinner.
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