英语阅读理解浙江文档格式.docx
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Stevensontakesusonatourofdigitaldisastersinvolvingeverythingfrommobilephonestowirelesskeyboards.
Theproblemwithhisargumentinthebookisthatit’snotclearwhyheonlyfocusesondigitaltechnology,whiletheremaybeanumberofotherpossiblecauses.Amap-makermighthaveleftthecrossingoffapapermap.MaybeweshouldblameCeelyfornotpayingattention.Perhapstherailwayauthoritiesareatfaultforpoorsingallingsystem.OrmaybesomeonehasstudiedtherelativedangersandworkedoutthattherereallyissomethingspecificwrongwiththeGPSequipment.ButStevensondoesn’tsay.
It’saproblemthatrunsthroughthebook.Inasectiononcars,Stevensongivesanaccountoftheadvancedtechniquesthatcriminalsusetodefeatcomputer-basedlockingsystemsforcars.Heofferstwoindependentsetsoffiguresoncartheft;
bothshowasmallriseinsomepartsofthecountry.Hesaysthatonceagainnotallnewlockshaveprovedreliable.Perhaps,butmaybeit’salsoduetotheshortageofpolicemenonthestreets.Orchangingsocialcircumstances.Orsomecombinationofthesefactors.
Thegamebetweenhumansandtheirsmartdevicesisamusingandcomplex.Itisshapedbyeconomicsandpsychologyandthecultureswelivein.Somewhereinthemixofthoseforcestheremaybeawayforawiseruseoftechnology.
Ifthereissuchaway,itshouldinvolvemorethanjustanawarenessoftheshortcomingsofourmachines.Afterall,wehavelivedwiththemforthousandsofyears.Theyhaveprobablybeenfoolingusforjustaslong.
41.WhatdidPaulaCeelythinkwasthecauseofheraccident?
A.Shewasnotfamiliarwiththeroad.
B.Itwasdarkandrainingheavilythen.
C.Therailwayworkersfailedtogivethesignal.
D.HerGPSdevicedidn’ttellheraboutthecrossing.
42.Thephrase“nearmiss”(Paragraph2)canbestbereplacedby______.
A.closehitB.heavylossC.narrowescapeD.bigmistake
43.WhichofthefollowingwouldRickStevensonmostprobablyagreewith?
A.Moderntechnologyiswhatwecan’tlivewithout.
B.Digitaltechnologyoftenfallsshortofourexpectation.
C.Digitaldevicesaremorereliablethantheyusedtobe.
D.GPSerrorisnottheonlycauseforCeely’saccident.
44.Inthewriter’sopinion,Stevenson’sargumentis_______.
A.one-sidedB.reasonableC.puzzlingD.well-based
45.Whatistherealconcernofthewriterofthisarticle?
A.Themajorcausesoftrafficaccidentsandcarthefts.
B.Therelationshipbetweenhumanandtechnology.
C.Theshortcomingsofdigitaldevicesweuse.
D.Thehumanunawarenessoftechnicalproblems.
B
BelisafromanEnglishdictionary.
Importantwordstolearn:
EEssentialIimproverAAdvanced
noun[C]DEVICE1Aapieceofequipmentwhichisusedtocauseliquid,airorgastomovefromoneplacegaspumpSHOE2[USUALLYPLURAL]US(UKCOURTSHOE)
8typeofplainshoewitharaisedHEELandnowayoffasteningittothefootwhichiswornbywomen
3[USUALLYPLURAL]typeofflatshoe,likedanceshoewheniswornbywomen4[USUALLYPLURAL]UKaflat•shoemadeofheavyclothyoswornbychildrenfordoingsports.
LIQUID/GAS1[TUSUALLY•ADV/PREP]toforceliquidorgastomovesomewhere:
ourlatestmachinecanpumpahundredgallorsaminute,oThenewwineispumpedintostiragetanks.oTheheartpumosbloodthroughthearteries/roundthebody.INFORMATION2[T]
INFORMALtokeepaskingsomeoneforinformation,especiallyinawaythatisnotdirece:
Shewaspumpingmefordetailsofthenewprojece.
Idiomspumpsb’shandtoSHAKEsomeone’shand
(=holdtheirhandandmoveitupanddown,espacially
Inordertogreetthem)•pumplronINFORMALtolift
Heavyweightsforexercise:
Thesedaysbothmenand
Womenpumpironfarfitnets.
Pharsalverbspumpsthintosthtospend
Moneytryingtomakesomethingoperatesuccesfully:
Theyhadbeenpumpinhmoneyintothebusinessforsome
Yearswithoutseeinganyresults.
Pumpsthout(M)REMOVE1toremovewaterorother
liquidfromsomethingusingapump:
Wetookturns
pumpingouttheboat.PRODUCE2INFORMALDISAPPROVING
toproducewordsorloudmusicinawaythatisrepeated,
forcefulandcontinuous:
Thegovernmentkeepspumping
outthesameoldpropaganda.OThecarradiowas
pumpingoutmusicwithaheacybeat.
Pumpoutsthsomeone’sstomachispumpedout,a
Poisonoussubstanceisremovedfromitbybeing-sucked
Throughatube.Shehadtogotohospital
Stomachpumpedout.
Pumpsthup[M]INFORMALtomakesomeonefeelmorecontidentorexcited:
Hewasofferingthemadvinceandtryingtopumpthemup.O[R]Theplayerswerepumpingthemselvesupbysingingthenationalanthem,beforethegame.
Pumpsthup[M]1tofillsomethingwithairusinga
pump:
Haveyoupumpeduptheballoonsyet?
OImust
pumpthetyresuponmybike.2INFORMALtoincrease
somethingbyalargeamount:
TheUSwasabletopumpupexports.OLet’spumpupthetolumeabit!
Pump-action/pampek/n/adectivdescnbesadevicewhichoperatesbyforcingsongespeciallyair,inoroutofaclosedspacepump-actionshotgunapumpactionmingnounsoectheofbusiness,programmetcdogivingitmoneyTheiscardingsmall,pump-priminggrantstosinglemoterwhoarestartingtheirownbusinesses.
Pun
Nounahumoroususeofawordorphrasewhichhasseveralmeaningsorwhichsoundlikeanotherword:
shemadeacoupleofdreadfulThisisawell-knownjokebasedonapun“What’sblackandwhiteandredalloverAnepaper
Verbtomakeapun
Punch
Nou(c)aforcefulhitwithafist(=closedhand)shegavehimapunchlikonusinthenosee2Uthepowertobeinteresonpeople,IfelttheperformancespeechpresntationlackedpunchDRnk3acoldorhotdrinkmadebymixingfruitjuicespiecesoffrutandoftenwineorotheralcoholicdrinkstool4apieceofequocewhichcutsbolesinamaenabypushingapieceofmetthroughitaticketpunchhaveyouseentheholepunehanghere
Verb(t)hit1tohitsomeoneorsomethingwithyourFIST(=closedhand);
Hepunchedhiminthestomach.2MALYUStohitwithyourfingersthebuginsonatelephoneorthekdysonakeysonakeyboardUSETOCLmakeaholeinsomethingwithaspscialplace.?
?
Iwasjustpunchingin
somehetsof?
.Thisbelt\’stoobig.I’llhavetopunchanextraholeinit.
Idiomspunchsb’slightsoutinformaltohitsomeonerepeatedlyveryhardpunchtheclockustoputacardintoaspecialmachinetorecordthetimesyouamiveatandleavework:
After17yearsofpunchingtheclock,hejustdisappearedonemorningandwasmeverheardfromagain.
46.Whatdoestheword“pump”meanin“Heranineveryfiveminutestopumpmeaboutthecase”?
A.Talkwith.B.Askforinformation.C.Listento.D.Providewithevidence.
47.WhenSallysays“TheTVprogramkeptpumpingoutcommercials”,shemaybe______.
A.excitedB.interestedC.annoyedD.worried
48.Whatwillthegovernmentmostprobablyprovideifitisengagedinapump-primingprogram?
A.Sumsofmoney.B.Rawmaterials.C.Humanresources.D.Mediasupport.
49.WhenSylviasays“HisspeechwasOKbutithadnorealpunch”,shethinksitwasnot_____.
A.fluentandimpressiveB.logicalandmoving
C.informativeandsignificantD.interestingandpowerful
C
Inthemoreandmorecompetitiveserviceindustry,itisnolongerenoughtopromisecustomersatisfaction.Today,customer“delight”iswhatcompaniesaretryingtoachieveinordertokeepandincreasemarketshare.
Itisacceptedinthemarketingindustry,andconfirmedbyanumberofresearchers,thatcustomersreceivinggoodservicewillpromotebusinessbytellingupto12otherpeople;
thosetreatedbadlytelltalesofwoetoupto20people.Interestingly,80percentofpeoplewhofeeltheircomplaintsarehandledfairlywillstayloyal.
NewchallengesforcustomercarehavecomewhenpeoplecanobtaingoodsandservicesthroughtelephonecallcentersandtheInternet.Forexample,manycompaniesnowhavetoinvest(投资)alotofmoneyininformationtechnologyandstafftraininginordertocopewiththe“phonerage”----causedbydelaysinansweringcalls,beingcutoffinmid-conversationorleftwaitingforlongperiods.
“Manypeopledonotliketalkingtomachines,”saysDr,Storey,SeniorLecturerinMarketingatCityUniversityBusinessSchool.“Banks,forexample,encouragestaffatcallcenterstousecustomerdatatoestablishinstantandgoodrelationshipwiththen.Theaimistomakethecustomerfeeltheyknowyouandthatyoucantrustthem–thesortofcomfortablefeelingspeoplehaveduringface-to-facechatswiththeirlocalbranchmanager.”
Recommendedwaysofcreatingcustomerdelightinclude:
under-promisingandover-del