管理学chapter2测试题.docx

管理学chapter2测试题.docx

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管理学chapter2测试题

Chapter2ManagementYesterdayandToday

True/FalseQuestions

HISTORICALBACKGROUNDOFMANAGEMENT

1.AccordingtoAdamSmith,divisionoflaborwasanimportantconcept.

（True;easy;p.26）

2.IntheIndustrialRevolution,machinepowerbegansubstitutingforhumanpower.

（True;easy;p.27）

3.TheIndustrialRevolutionbeganinthenineteenthcentury.

（False;moderate;p.27）

SCIENTIFICMANAGEMENT

4.PrinciplesofScientificManagementwaswrittenbyFrederickWinslowTaylor.

（True;moderate;p.28）

5.“Onebestway”isthephrasemostassociatedwithscientificmanagement.

（True;moderate;p.28）

6.TheprimaryissuethatarousedTaylortocreateamorescientificapproachtomanagementwasworkereffectiveness.

（False;difficult;p.28）

7.Basedonhisscientificmanagementprinciples,Taylorsuggestedtheincentivepayprinciple.

（True;moderate;p.28）

8.GeertHofstedeisassociatedwiththescientificmanagementapproach.

（False;moderate;p.28）

9.FrankGilbreth’sbest-knowncontributiontoscientificmanagementconcernedselectingthebestworker.

（False;moderate;p.29）

10.Gilbrethisbestknownfor“theonebestway.”

（False;moderate;p.28）

11.FrederickTaylorismostassociatedwiththeprinciplesofscientificmanagement.

（True;easy;p.28）

12.GeertHofstedewasamongthefirstresearcherstousemotionpicturestostudyhand-and-bodymotions.

（False;moderate;p.29）

GENERALADMINISTRATIVETHEORISTS

13.Generaladministrativetheoryfocusesonlyonmanagersandadministrators.

（False;moderate;p.29）

14.OnecouldsaythatFayolwasinterestedinstudyingmacromanagementissues,whereasTaylorwasinterestedinstudyingmicromanagementissues.

（True;moderate;p.30）

15.The14principlesofmanagementareassociatedwithFayol.

（True;moderate;p.30）

16.Anorganizationthathasadivisionoflabor,aclearlydefinedhierarchy,detailedrules,andimpersonalrelationshipswouldbedescribedasabureaucracy.

（True;moderate;p.30）

17.Weber’sbureaucracyisalotlikescientificmanagement.

（True;moderate;p.30）

QUANTITATIVEAPPROACHTOMANAGEMENT

18.Thequalitativeapproachtomanagementhasalsobeenlabeledoperationsresearchormanagementscience.

（False;moderate;p.32）

19.Linearprogrammingisatechniquethatmanagersusetoimproveresourceallocationdecisions.

（True;moderate;p.32）

TOWARDUNDERSTANDINGORGANIZATIONALBEHAVIOR

20.Concernforemployeemotivationismostcloselyassociatedwithorganizationalbehavior.

（True;moderate;p.32）

21.Barnard,Follett,Munsterberg,andOwenarealltheoristsassociatedwiththeearlyorganizationalbehaviorapproach.

（True;moderate;p.33）

22.HugoMunsterbergcreatedthefieldofindustrialpsychology.

（False;moderate;p.33）

23.HugoMunsterbergwasanearlyadvocateofthehumanresourcesapproachtomanagement.

（True;moderate;p.33）

24.Munsterberg’sworkinindustrialpsychologyiseasilyconnectedwiththescientificmanagementapproach.

（True;moderate;p.33）

25.Withoutquestion,themostimportantcontributiontothedevelopingfieldoforganizationalbehaviorcamefromtheHawthornestudies.

（True;moderate;p.33）

26.TheHawthornestudieswereperformedattheGeneralMotorsplantbeginningin1924.

（False;easy;p.33）

27.FollettisthescientistwhoismostcloselyassociatedwiththeHawthornestudies.

（False;moderate;p.34）

CURRENTTRENDSANDISSUES

28.Electroniccommerceisanyformofbusinessexchangeortransactioninwhichthepartiesinteractelectronically.

（True;moderate;p.40）

29.AnorganizationwhosewholeexistenceismadepossiblebyandrevolvesaroundtheInternetiscategorizedase-businessenhanced.

（False;moderate;p.41）

30.Accordingtothetextbook,totalqualitymanagementisaphilosophyofmanagementdrivenbycontinualimprovementandrespondingtocustomerneedsandexpectations.

（True;moderate;p.43）

Multiple-ChoiceQuestions

Foreachofthefollowingchoosetheanswerthatmostcompletelyanswersthequestion.

HISTORICALBACKGROUNDOFMANAGEMENT

31.WhichofthefollowingisnotareasonSmithclaimedenhancedproductivityfromdivisionoflabor

a.increasingworkerskillanddexterity

b.savingtimelostinchangingtasks

c.creatinglabor-savinginventions

d.strictmanagementcontroloverworkertimeandmotion

（d;moderate;p.26）

32.Anexampleofearlyusesofthefunctionsofmanagementisthe_______________.

a.developmentofgunpowder

b.arsenalofVenicewhereshipswerebuilt

c.Artist’sRevolutionin1803

d.Warof1812

（b;moderate;p.26）

33.InWealthofNations,AdamSmithdescribedthebreakdownofjobsintonarrowandrepetitivetasksandcalledthis______________.

a.assemblylines

b.lowestcommonfactorofwork

c.divisionoflabor

d.greatestcommonfactorofwork

（c;challenging;p.26）

34.ThemajorcontributionoftheIndustrialRevolutionwasthesubstitutionof________forhumanpower.

a.electricity

b.waterpower

c.machinepower

d.criticalthinking

（c;challenging;p.27）

35.Generaladministrativetheoristsdevotedtheireffortsto_________________.

a.makingtheoverallorganizationmoreeffective

b.developingmathematicalmodelstoimprovemanagement

c.improvingtheproductivityandefficiencyofworkers

d.emphasizingthestudyofhumanbehaviorinorganizations

（a;moderate;p.29）

36.Whichofthefollowingisnotoneofthefourmanagementapproachesthatgrewoutofthefirsthalfofthiscentury

a.scientificmanagement

b.generaladministrative

c.organizationalbehavior

d.systemsapproach

（d;easy;p.27）

SCIENTIFICMANAGEMENT

37.FrederickTaylorperformedmostofhisworkin_______________.

a.grapevineyardsinCalifornia

b.steelcompaniesinPennsylvania

c.autoassemblyplantsnearDetroit

d.cottonginsinAlabama

（b;easy;p.28）

38.FrankandLillianGilbreth’sworkbeganintheareaof_________________.

a.layingbricks

b.cuttinglumber

c.installingrudimentaryelectricalwiring

d.assemblylines

（a;easy;p.29）

39.FrankandLillianGilbrethwerethefirstresearcherstoutilizemotionpicturestothestudyof_____________.

a.reactionsofworkersingroupsettings

b.hand-and-bodymotions

c.workersreactionstopayincreases

d.groupsofworkersintensesituationswheretheyareassigningeachothertasks

（b;moderate;p.29）

40.Whichofthefollowingphrasesismostassociatedwithscientificmanagement

a.managementrelations

b.onebestway

c.supplyanddemand

d.qualitycontrol

（b;moderate;p.28）

41.TheprimaryissuethatarousedTaylortocreateamorescientificapproachtomanagementwas______________.

a.workerefficiency

b.workereffectiveness

c.workerabsenteeismandturnover

d.workplacesafety

（a;moderate;p.28）

42.Accordingtothetextbook,probablythebest-knownexampleofTaylor’sscientificmanagementwasthe______________experiment.

a.horseshoe

b.pigiron

c.bluecollar

d.fishtank

（b;moderate;p.28）

43.Basedonhisscientificmanagementprinciples,Taylorsuggestedwhichofthefollowingpayprinciples

a.monthlysalary

b.monthlysalarywithbonus

c.senioritypay

d.incentivepay

（d;difficult;p.28）

44.A“therblig”concernswhatscientificmanagementworkplaceissue

a.optimumtemperatureforworkplaceefficiency

b.basichandmotions

c.optimumspeedforbasicmotions

d.weight/movementratios

（b;moderate;p.29）

45.Whichofthefollowingisafundamentalcontributionofscientificmanagement

a.Itcouldraiseacountry’sstandardofliving.

b.Itprovidedformanagementcontrol,abasicmanagementfunction.

c.Itprovidedthebasisforthecomingriseofunionization.

d.Itledtoloweroverallwages,therebyincreasingorganizationalprofitability.

（a;difficult;p.28）

GENERALADMINISTRATIVETHEORISTS

46.Generaladministrativetheoryfocuseson________________.

a.theentireorganization

b.managersandadministrators

c.themeasurementoforganizationaldesignrelationships

d.primarilytheaccountingfunction

（a;easy;p.29）

47.OnecouldsaythatFayolwasinterestedinstudying___________managementissues,whereasTaylorwasinterestedinstudying________managementissues.

a.micro;macro

b.macro;micro

c.micro;micro.

d.macro;macro

（b;difficult;p.30）

48.WhichofthefollowingisnotoneofFayol’sprinciplesofmanagement

a.divisionofwork

b.unityofcommand

c.discipline

d.equality

（d;difficult;p.30）

49.The14principlesofmanagementareassociatedwithwhom

a.Weber

b.Drucker

c.Taylor

d.Fayol

（d;moderate;p.30）

50.AccordingtoWeber’sidealbureaucracy,______________iswhenpeopleareselectedforjobsbasedontechnicalqualifications.

a.careerorientation

b.authorityhierarchy

c.impersonality

d.formalselection

（d;moderate;p.30）

51.Bureaucracydefinedasaformoforganizationcharacterizedby__________________.

a.divisionoflabor

b.clearlydefinedhierarchy

c.detailedrulesandregulations

d.alloftheabove

（d;moderate;p.30）

QUANTITATIVEAPPROACHTOMANAGEMENT

52.Whichofthefollowingapproachestomanagementhasalsobeenlabeledoperationsresearchormanagementscience

a.thequalitativeapproach

b.thequantitativeapproach

c.theexperimentalapproach

d.thetheoreticalapproach

（b;easy;p.31）

53.Thequantitativeapproachevolvedfromthedevelopmentofmathematicalandstatisticalsolutionsto______________.

a.waitinglineproblemsatfast-foodrestaurantsinthe1960s

b.militaryproblemsinWorldWarII

c.cloggedtelephonecircuitsduringthe1930s

d.productionmanagementproblemsinthe1950s

（b;challenging;p.31）

54.Thequantitativeapproachinvolvesapplicationsof