五星级酒店标准英文版.docx

五星级酒店标准英文版.docx

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五星级酒店标准英文版

五星级酒店标准英文版

6.55starclasses

6.5.1hotelslayoutsarereasonable

A.Thefunctiondivisionisreasonable

B.Thefacilityeasytooperate,issafe

Insideandoutside6.5.2repairsusesupscale,theluxuriousmaterial,thecraftisfine,hastheprominentstyle

In6.5.3hotelsthepublicinformationgraphmarkconformstoLB/AT001.

6.5.4hasthecentralairconditioning（villatypecountryclubtobeanexception）,variousregionsventilategood

6.5.5hasthecomputermanagementsystemwhichadaptswiththehotelstarclass

6.5.6hasthebackgroundmusicsystem

6.5.7lobbies

A.Theareaisspacious,adaptswiththereceptionability

B.Atmosphereluxurious,styleunique,decorationelegant,thetoneiscoordinated,光线充足

E.Haswiththehotelscale,thetotalservicedeskwhichthestarclassadapts

D.TotalservicedesksomeChineseandEnglishsymbolizedthat,dividesthesectorestablishmentreception,asks,payup,24hhasthestaffinthehillock

E.Providesthemessageservice

F.Providesthedisposablegeneralledgersinglepayupservice（commoditytobeanexception）.

G.Providesthecreditcardservice

H.18hprovidestheforeigncurrencyexchangeservice

I.Thetotalservicedeskprovidesthehotelserviceprojectpropagandamaterial,thehotelpricelist,theChineseandEnglishthiscitytransportationmap,thenationaltravelingtransportationmap,thiscityandthenationscenicsiteintroducedthat,eachkindoftransportationvehicletimetable,withstaysataninnthepublicationwhichthevisitoradapts

J.But8hdirectlyacceptsdomesticandtheinternationalguestroomorders,andcanthegenerationsubscribethedomesticotherhotelguestrooms

K.HasvaluablessafetydepositboxwhichthehotelandthevisitorsimultaneouslyopensThesafetydepositboxpositionsecurity,thehiding,canprotectvisitor'sprivacy

I.Supposesthegateguardtoreceive,18htowelcomeseesavisitorouttheperson

M.Supposestheprofessionalbaggage,hasspecial-purposebaggagecar,24htoprovidethebaggageservice,has小件行李thedepository

N.SupposesisondutyManager,24htoreceivethevisitor

O.SupposesgreathallManager,18hinthelobbyservice

P.Innon-supposesthevisitorafterthebarracksareatoresttheplace

Q.Providesintheshoptolookformissingpersonstheservice

R.Providesthebrokertoorderwiththearrangementtaxiservice

8.Theentrancehallandthemainpublicregionhavethedisabledpersontoleavethepersonslopeway,providesthewheelchairHasthedisabledpersonspecial-purposehealthonceinawhiletoinvolvetheposition,canprovidethespecialserviceforthedisabledperson

T.Atleastcanuse2kindofforeignlanguages（Englishfornecessarylanguageclassification）toprovidetheserviceEachkindofinstructionwithatleastusestheChineseandEnglishwiththeservicewiththewritingsimultaneouslytoexpress

U.Theswitchboardatleastcanuse3kindofforeignlanguages（Englishforthenecessarylanguageclassification>toprovidethetelephoneserviceforthevisitor

6.5.8guestrooms

A.Atleastsome40（set）maysupplythehiringtheguestroom

B.70%guestroomarea（donotcontainbathroomandcorridor）isnotsmallerthan20squaremeters

C.Repairsluxuriously,hastheluxuriouscushioningbed,thewritingdesk,thewardrobeandtheclothesrack,theteaseveral,chairorsimplesofa,headstock,bedsidelamp,desklamp,floorlamp,wholebodymirror,luggagerackcontourlevelnecessaryfurnitureIntheroom满铺thehigh-qualityrug,oristhehighqualitywoodfloorandsoonUsestheregionilluminationalsothegoal照明度isgood

D.Hasthebathroom,isloadedwithhigh-levelpumpswater恭thecedar,thedressingtable（providesbasin,combs妆mirror）,thebathtubandthebeltshowerhead（hasaloneshowerstobeallowednottobringshowerhead）,hasthebathcurtain,晾衣绳TakestheeffectiveskidresistantmeasureThebathroomusestheluxuriousbuildingmaterialtorepairthegroundloftily,thewallsurface,thetonegentle,usesthedistrictilluminationalsothegoal照明度isgoodHasthegoodexhaustsystem,110/220Vpowersourceplug,thetelephoneauxiliaryengine,hastheairblowerandthebodyweightcalled

D.24hsuppliescoldly,hotwater

E.Hasmaydirectlydialmakesdomesticandtheinternationallong-distancetelephoneNearbythetelephonehastheoperatinginstructionsandlocalthetelephonedirectory

F.Hasthecolortvset,theacousticequipment,andhastheclosedcircuittelevisiontelecastsystemThebroadcastfrequencychannelmanyto16,includingthesatelliteTVprogramormanagesoneselftheprogram,hasquitesaystheinstructionexplanationandtheplaybillThebroadcastcontentshouldconformtotheChinesegovernmentstipulationManagesoneselftheprogramatleasttohave2frequencychannels,manyto2broadcasts,intheeveningfinishedthebroadcasttimenottobeearliereverydaythanbeforedawn1o'clock

G.Hasextremelyeffectiveguardsagainstthenoiseandthesound-insulatedmeasure

H.Inhasthewindowblindandtheouterlayershieldslightthewindowblind

I.Hasbetweenthesingle

J.Hastheanteroom

K.Someatleast5standardwidthsluxuriousanteroom

L.Hasthedisabledpersonguestroom,inthisroomtheequipmentcansatisfythedisabledpersontolivethedailylifegeneralrequest

M.HasarticleofstationerywhichadaptswiththehotelitselfstarclassHasthehoteltoservetheguide,thepricelist,thelodgingsrulesandregulations,thiscityscenicsiteintroducedthat,thiscitytravelsthetransportationmap,withstaysataninnthepublicationwhichthevisitoradapts

N.Theguestroom,thebathroomcomprehensivelyreorganizes1timeeveryday,replacesthebedsheetandthepillowcaseeveryday,theguestthingand消耗品supplementedunevenandenterstheroombythevisitorrequesttosweepclearthereorganizationasnecessary,supplementstheguestthingand消耗品

O.Providesthenightofbedservice,thelayingasidegoodnightcard,thefreshflowerorpresentsasagiftthecrystal

P.24hprovidesthecoldhotdrinkswaterusedandtheicepieceandfreeprovidestheteaorthecoffee

Q.Intheguestroomsupposestheminiaturebar（includingsmallrefrigerator）,providesthesufficientdrink,andintheappropriatepositionlayingasidehardliquor,hasdrinkswinetheapplianceandtheliquorlist

R.Thevisitorreceivescallersintheroom,butshouldrequesttoprovideaddsthechairandtheteaservice

S.Providesawakenstheservice

T.Providesthemessageservice

U.Providestheclothingtodryclean,wetwashes,熨烫andthepatchingservice,mayreturnthevisitorin24h18htoprovidetheurgentservice

V.Hasthedeliveringmealmenuanddrinks料单,24htoprovidethewestern-stylebreakfast,thefullmealdeliveringmealserviceThedeliveringmealvegetabletypevarietymanyto10kinds,thedrinkvarietymanyto8kinds,thesweetsvarietymanyto6kinds,hasmayhangsetsatoutsidethegatetodeliverthemenuboard

W.Providesflatterstheservice

6.5.9diningroomsandbar

A.Alwaysmealthefigureandtheguestroomreceptionabilityadapt

B.Hasthelayouttobereasonable,decoratestheluxuriouscenterdiningroomAtleastcanprovide2kindofflavorstheChinesemealsThesupperfinishedthevisitortoorderfoodthetimenottobeearlierthan22o'clock

C.Hasthelayoutreasonably,thedecorationisluxurious,thestyleloftyhigh-qualitywestdiningroom,hasthespecialwestern-stylefoodkitchen

D.Has独具特色,thestyleislofty,positionreasonablecafe（simplewestdiningroom）Canprovidetheself-servicebreakfast,western-stylefullmealThecafe（orhasadiningroom）thebusinesshourmanyandhastheexplicitbusinesshourto18h

E.HastherightamountbanquetonlyonceinawhilesmallbanquethallCanprovidethewestern-stylebanquetservice

F.Hasthepositionreasonably,thedecorationislofty,hasthecharacteristic,independentenclosedbar

G.Thediningroomandthebarmanager,thegangforemanandtheservicepersoncanusethefluentEnglishtoprovidetheserviceThediningroomandthebaratleastcanuse3kindofforeignlanguages（Englishfornecessarylanguageclassification）toprovidetheservice

6.5.10kitchens

A.Positionreasonable,thelayoutscience,guaranteedpassesonthevegetableroutetobeshortalsonotwithotherpublicregionsoverlapping

B.Thewallsurface满铺ceramictile,withthedeslickingmaterial满铺ground,hasthesuspendedceiling

C.冷菜,betweenflourdimsumindependentseparation,hastheenoughair-conditioningequipment冷菜inhastheairtodisinfectthefacility

D.TheroughmachiningtheAND-OPERATIONisolates,theoperationthetemperatureissuitable,theairconditioningsuppliesshouldbemoresufficientthantheguestroom

E.Hastheenoughcoldstorage

F.Washesbetweenthebowlthepositiontobereasonable

G.Hasspeciallylayingasidetemporarytrashthefacilityandmaintainsitsseal

H.Betweenthekitchenandthediningroom,hassound-insulated,theheatinsulationandseparatesthesmellfunctiontheturnoverseparatedspringdoor

I.Adoptseffectivelydisappearskillsthemosquitomusca,insectpestmeasureandsooncockroach

6.5.11publicregions

A.Hastheparkinglot（undergroundparkinggarageorstopsbuilding）.

B.Hastheenoughhighgradeguesttousetheelevator,轿thetheaterboxrepairislofty,andhastheserviceelevator

C.Hasthepublictelephonelocal,andprovidesthetelephonedirectory

D.Haspublicbathroomwhichthemenandwomenestablishesabranch

E.Hasthemarket,sellsthetraveldailything,thetravelingsouvenir,commodityandsoonhandicraft

F.Hasthebusinesscenter,theretailpostagestamp,issues0Nanother'sbehalftheletter,handlesthetelegram,thefax,thefacsimile,thephotocop