商务英语邮件模板.docx

商务英语邮件模板.docx

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商务英语邮件模板

投诉

一般投诉

Project:

[productorservicereceivedfromcompany]

Main:

Dear[name]:

I'mwritingtoinformyouofaproblemwehavehadwithyourcompany.[descriptionoftheproblem].Thishascausedussomedifficulties.[descriptionofproblems].

Wemustresolvethissituationquickly.Wesuggestthatyou[suggestedsolution].Pleasecallmeassoonaspossibleat[telephonenumber]sothatwecandiscussouroptions.

Sincerely,

[name]

[title]

[companyname]

[telephonenumber]

投诉-产品有问题

Project:

Order[ordernumber]

Main:

Dear[name]:

On[date],weordered[descriptionofgoods]fromyourcompany.Whentheshipmentarrivedon[date],wefoundaseriousproblem.[sentencedescribingproblem]

Wemustresolvethisquickly.Pleasecallmeassoonaspossibleat[telephonenumber]

sothatwecandiscussouroptions.

Sincerely,

[name]

[title]

[companyname]

[telephonenumber]

投诉-账户被超额扣款

Project:

[productorservice]

Main:

Dear[name]:

Werecentlypurchased[productorservice]fromyourcompany.Whenwereceivedourinvoice,wenoticedthatwehadbeenovercharged.Whenweagreedtothispurchase,weweretoldthatitwouldcost[expectedprice].Ontheinvoice,however,wewerecharged[pricecharged].

Weneedtoaddressthiserrorquickly.Pleasecallmeassoonaspossibleat[telephonenumber]todiscussouroptions.

Sincerely,

[name]

[title]

[companyname]

[telephonenumber]

赞美-同事在项目中的表现

Project:

[nameofproject]

Main:

[name],

IjustwantedtotellyouthatIthinkthatyoudidagreatjobon[project].Youworkedhardandyourideasreallyhelpedusmovetheprojectalong.IenjoyedworkingwithyouandIhopethatwe'llbeabletoworktogetheragainsoon.

Thanks!

[name]

赞美-客户服务

Project:

[descriptionofservice]

Main:

Dear[personorcompany]:

I'mwritingtotellyouhowpleasedwewerewiththeserviceprovidedbyyourcompany.[sentencewithexampleordetailofexcellentserviceprovidedbythecompany]Wewereveryimpressedwithyourprofessionalismandwillcertainlykeepyouinmindforfutureneeds.

Sincerely,

[name]

[title]

[companyname]

[telephonenumber]

赞美-产品

Project:

[nameofproduct]

Main:

Dear[nameorpersonorcompany]:

Iamwritingtotellyouhowmuchwelikethe[product]thatwepurchasedfrom[nameofcompany].Weareespeciallyimpressedwith[exampleofhigh-qualityfeature].Pleasetelleveryoneat[nameofcompany]howhappywearewithyourproduct.

Sincerely,

[name]

[yourtitle]

[companyname]

[telephonenumber]

祝贺

祝贺-升职（正式）

Project:

YourPromotionto[newjobtitle]

Main:

Dear[name]:

Congratulationsonyourrecentpromotionto[jobtitle]!

[companyname]madeawisedecision.Youhaveworkedextremelyhardandreallydeservethepromotion.

Pleaseacceptmybestwishesforsuccessinyournewposition.

Kindregards,

[name]

祝贺-升职（非正式）

Project:

YourPromotionto[newjobtitle]

Main:

[name],

Iwasreallyhappytohearaboutyourpromotionto[newjobtitle]!

You'vedoneagreatjobandreallydeservethisrecognition.

Congratulations!

[name]

祝贺-私事

Project:

Congratulations!

Main:

[name],

Ijustheardthegoodnewsabout[event].Congratulations!

Iwishyoutheverybest!

[name]

文件

索取的文件

Project:

TheDocumentYouRequested

Main:

Dear[name]:

Youaskedmetosendyouacopyof[nameofdocument].I'veattachedittothisemail.Pleasesendaconfirmationemailwhenyoureceiveit.

Ifyouneedanyfurtherinformationorhaveanyquestions,I'dbehappytotalkwithyou.

Sincerely,

[name]

[title]

[companyname]

[telephonenumber]

订购或采购单

Project:

OurOrderfor[productorservicebeingordered]

Main:

ToWhomItMayConcern:

Weareinterestedinpurchasing[product]fromyourcompany.I'veattachedourordertothisemail.Pleasesendaconfirmationemailwhenyoureceiveit.

Ifyouneedanyfurtherinformationorhaveanyquestions,pleasecontactme.

Sincerely,

[name]

[title]

[companyname]

[telephonenumber]

发票

Project:

YourOrder[ordernumber]

Main:

Dear[name]:

Thankyouforyourorder.Wehaveshippeditandyoushouldreceiveitby[date].Theinvoiceforyourorderisattachedtothisemail.Pleasesendaconfirmationemailwhenyoureceiveit.

Ifyouneedanyfurtherinformationorhaveanyquestions,pleasecontactme.

Sincerely,

[name]

[title]

[companyname]

[telephonenumber]

邀请

邀请-社交活动

Project:

[eventnameordescription]

Main:

Dear[name]:

Youareinvitedto[eventname]tocelebrate[reasonforevent].Herearethedetails.

When:

[dateandtimeofevent]

Where:

[locationofevent]

Attire:

[preferredattire:

casual,informal,formal]

RSVP:

[name]at[telephonenumberoremailaddress]by[responsedate]

Hopetoseeyouthere!

[name]

邀请-商务活动

Project:

[eventnameordescription]

Main:

Dear[name]:

As[titleofexecutive]of[companyname],Iamdelightedtoinviteyouto[eventnameor

description],tobeheldon[date]at[location].

Thiseventisdesignedto[descriptionofeventpurpose].Herearesomehighlightsofthisimportantevent:

[activity#1]

[activity#2]

[activity#3]

[activity#4]

Formoredetails,pleasegoto[WebpageURL]orcall[name]at[phonenumber].

Ilookforwardtoseeingyouon[dateofevent]!

Kindregards,

[name]

[companyname]

[telephonenumber]

接受邀请

Project:

[eventnameordescription]

Main:

Dear[name]:

Thankyouverymuchforinvitingmeto[nameofevent].Iamdelightedtoaccept.I'llseeyou[dateofevent].

Bestwishes,

[name]

[title]

[companyname]

[telephonenumber]

谢绝邀请

Project:

[eventnameordescription]

Main:

Dear[name]:

Thankyouverymuchforinvitingmeto[nameofevent].Unfortunately,Iwon'tbeabletoattendasIhaveapreviousengagement.

Sincerely,

[name]

[title]

[companyname]

[telephonenumber]

取消商务活动

Project:

[eventnameordescription]

Main:

Dear[name]:

Weareverysorrytoinformyouthatwehavecancelled[eventnameordescription]dueto[reason].

Pleaseacceptoursincereapologiesforanyinconveniencethismaycauseyou.

Sincerely,

[name]

[title]

[companyname]

[telephonenumber]

求职申请

申请表回执

Project:

YourApplicationfor[jobtitle]at[companyname]

Main:

Dear[name]:

Thistoconfirmthatwehavereceivedyourapplicationfor[jobtitle].Wewillreviewyourqualificationscarefullyandwillnotifyyouifwehaveanyquestionsorifwewouldliketo

scheduleaninterview.

Thankyouforyourinterestin[companyname]!

[name]

[jobtitle]

[companyname]

[telephonenumber]

营销

公布新产品

Project:

AdditiontoOurProductLine

Main:

DearCustomers:

Wearepleasedtoannounceanewiteminourproductline.Itis[productnamehere].This

isasignificantadditionbecause[positivecharacteristicsofnewproduct].Acompletedescriptionisbelow.

[nameofproduct]

[productspecifications]

[photo,ifappropriate]

Welookforwardtotalkingwithyouabout[productnamehere].Pleasecallusat[telephonenumberhere]orreplytothisemailtoarrangeforameeting.

Sincerely,

[name]

[title]

[companyname]

[telephonenumber]

Project:

OurNewRepresentativeinYourArea.

Main:

Dear[name]:

Wearepleasedtoannouncethat[representative'sname]willnowberepresenting[company]inyourarea.[sentencedescribingnewrepresentative'sbackgroundandexperience].

[representative'sname]willcontactyousoontoarrangeanintroductorymeeting.Welookforwardtocontinuingoursuccessfulrelationshipwithyou.

Sincerely,

[name][title][companyname]

[telephonenumber]

新产品演示

Project:

ProductDemofor[newproduct]

Main:

Dear[name]:

[company]willbegivingademonstrationforournewproduct,[productname],on[date]at[time]at[location].Wehopethatyouwillbeabletotaketimeoutfromyourbusyscheduletoattendthisexcitingevent.Webelievethatthisproducthasseveralbenefitsforyou:

[firstbenefit]

[secondbenefit]

[thirdbenefit]

Pleasecontactmeat[telephonenumber]orreplytothisemailifyouareabletoattend.

Sincerely,

[name]

[title]

[companyname]

[telephonenumber]

更改计费单地址

Project:

ChangeofAddressfor[personorcompany]

Main:

Dear[name]:

Pleasechangethebillingaddressfor[name].Thenewaddressisbelow:

[newaddress]

Pleasecontactmeifyouhaveanyquestionsorneedadditionalinformation.

Sincerely,

[name]

[title]

[companyname]

[telephonenumber]

跟进第一次销售会议

Project:

OurMeetingon[date]

Main:

Dear[name]:

Thankyoufortakingthetimetomeetwithme.Iwasinterestedtolearn[describewhatcustomersaid].Ifoundourmeetingvaluableandhopethatwewillcontinuethediscussionsoon.Areyouavailableon[date]at[time]forafollow-upmeeting?

Sincerely,

[name]

[title]

[companyname]

[telephonenumber]

Project:

Welcome!

Main:

Dear[name]:

[company]ispleasedtowelcomeyouasanewcustomer.Weknowthatyouwillbesatisfiedwithourproductsandcustomerservice.Ifyouhaveanyquestionsaboutourcompany,pleasedonothesitatetocontactmeat[telephonenumber]or[emailaddress].

Onceagain,welcometo[company]!

Sincerely,

[name]

[title]

[companyname]

[telephonenumber]

致股东或客户节日祝福

Project:

HappyHolidays!

Main:

Dear[name]:

Happyholidays!

Wewouldliketothankyouforyoursupportof[company]throughoutthis

pastyear.Pleaseacceptourwarmestwishesforyouandyourfamilyduringthisholiday

season.

Sincerely,

[company]

会议

建议开会时间

Project:

[descriptionofmeeting]Meeting

Main:

Hello,everyone.

Wewouldliketohaveameetingtodiscuss[subjectofmeeting]on[date]at[time].

Theproposedagendaisbelow.Ifyouhaveadditionalitemsthatyouwouldliketodiscuss,pleasesendmeanemail.

[agendaitem]

[agendaitem]

[agendaitem]

[agendaitem]

Pleaserespondtothisemailby[dateortime]toconfirmwhetherornotthistimeworksforyou.Ifyouareunabletoattendthem