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bec考试
2009年bec高级考试全真模拟题一
Reading1hour
PARTONE
Questions1–8
Lookatthesentencesbelowandatthefivemanagers’commentsonleadershipontheoppositepage
Whichnewitem(A,B,C,DorE)doseeachstatement1–8referto?
Foreachstatement!
–8,makeoneletter(A,B,C,DorE)onyourAnswerSheet.
Youwillneedtousesomeoftheselettersmorethanonce.
1、Successfulleadershipinvolvesmakingsurethatemployeesacceptnewideas.
2、Agoodleadercanbringsuccesstoacompanyindifficulties
3、Leadersshouldbeassessedonthebasisoftheirachievements
4、Thepersonalitiesofgoodleadersaregenerallydifferentfromthoseofothermanagers
5、Patienceisavaluablequalityinasuccessfulleader
6、Leadersconsiderpotentialchangesinwhattheircompanydoesforothers
7、Goodleaderswillencouragetheirstaffiftheirorganizationisindifficulties
8、Leadersneedtoadapttheirbehaviourtosuitdifferentcircumstances
9、
A
MaurizioVerna
Long-term,visionarybusinessleadersmustbepreparedtoinvesttogetwhattheywantfortheircompany.Theyknowwhenandhowtoapplypressureandtotakerisks,whentheyneedtodisplayamorehands-offapproach.Ihaveaprettyclearviewofmyidealbusinessleader,andofcoursethat’swhereI‘mtryingtohead:
heorsheshouldstartupandgrowacash-rich,multi-interestinternationalorganizationoftremendousstrengthanddepth.
B
SueTucker
Thepaceoftechnologicalchange,andtherateatwhichbusinessesarechanging,requiresleaderstohaveaparticularaptitudefortechnologyandanunderstandingoftheinternet.Alotofpeopleareawareoftheopportunitieshere,butawarenessaloneisn’tenough:
inatrueleaderthisneedstobecoupledwithclevermarketing,productdesignandtechnologicalinnovation,andkeepingabreastofeverythinggoingoninthecompany.Infacttheacidtest,Ithink,isbeingabletousealloftheseskillstoturnaroundafailingcompany.
C
CarolGodfrey
Effectiveleadersstandoutfromtheherd.They’reoftenidiosyncratic,eveneccentric.Theyhavetheconfidencetobethemselves,andnottoadoptthelanguageandattributesoftherun-of-the-millprofessionalmanagersandaccountants.What’scrucialishavingthecharismaorwhateveritisthatgivestheirstaffconfidenceinthem,sotheycankeepeveryoneonboardwhentheywanttomakeinnovations.Sooftenthesedon’tgetoffthegroundbecauseoflackofleadership,becauseafterall,ourresponsetochangeissignificantlyaffectedbyhowit’sintroduced.
EAnaCosta
Outstandingleadersunderstandbothtacticsandstrategy,andarepreparedtoplayaverylonggametoachievetheirobjectives.Theyunderstandthatinnegotiationstheyneedthe“win-win”concept,becauselosersrisklosingtheirdignity,whichisnogoodforyourlong-termbusinessrelationshipwiththem.Leadersmuststayoptimistic,whatevertheodds,andkeepupmoraleoftheircompany,evenwhenthegoing’stough.It’simportanttobeverymuchhands-on,too.Agoodleaderwillchampionideasthatkeepthecompanyintheforefront.
PARTTWO
Questions9–14
Readthetexttakenfromanarticleaboutthedevelopmentofinternationalmanagers
Choosethebestsentencefromtheoppositepagetofilleachofthegaps.
Foreachgap9–14,markoneletter(A-H)onyourAnswerSheet.
Donotuseanylettermorethanonce.
Thereisanexampleatthebeginning.(0)
Searchforthe“worldly–wise”companyexecutives
Thequestforinternationalmanagersisunderwayinvirtuallyeveryindustrializedeconomy,thesearchhasbeenmadeurgentbytheglobalizationofworldmarketsandthegrowthincrossbordermergersandacquisitions.(0)Manyfirmsreportbeingsostretchedthattheysimplydonothaveenoughofthehigh-qualitypeopletheyrequiretoleadtheirtheirglobalexpansion.
Othercompaniesarehavingdifficultiesreleasingexperiencedpeoplefromexistingoperationsinordertoleadnewinternationalventures.Thereareindicationsthatashorftageofinternationallyskilledpeoplemaybeanimportantconstraintonfirms’internationalambitions.(9)However,identifyingtheneedforinternationalmanagersiseasierthandevelopingthem.
Sowhatmakesaninternationalmanager?
PaulEvans,aprofessoratINSEAD,theEuropeanbusinessschool,doesnotbelievethatanyparticularnationalityproducesamoreinternationalmanager.Neitherdoeshebelievethatit’samatterofhavingtheabilitytocopewithalifestylethatinvolvesworkinginMadridoneday,LondonthenextandBerlinthedayafter.(10)Rather,hebelievesthatthesecretofbeingagoodinternationalmangerisbeingcomfortablewithmanagingdiversity.
FordofEurope,whichhasencouragedthedevelopmentofinternationalmanagersformorethan20years,saysthatitsmanagersareglobally-mindedbeforetheybecomeglobaloperators.(11)acarthatyoubuyintheUK,forexample,isgoingtobethesamecarthatsellsinGermany,FinlandandPortugal,sothepeoplewhoareinvolvedinthecar’sdevelopmenthavetobeawareofthemarketrequirementsinallthosedifferentcountries.
Generally,itseemsthattheonlyeffectivewaytodevelopinternationalskillsandperspectivesisthroughdirectinternationalexperience.(12)Suchexperiencesopenpeople’smindstothefactthatthingsaredonedifferentlylesewhereandencouragesthemtothinkinawildercontext..
Formulatingeffectivestrategiesfordevelopingacompany’smanagementresourceisademandingexercise,withconflictingissuestobesolved(13)Anotherdilemmaiswhethertouselocalmanagersorexpatriates.
Therecruitmentanddevelopmentofeffectiveinternationalmanagersrequiresconsiderablefinancialresourcesandcanbehardtojustifyatbudgetmeetings.(14)however,withoutthem,companieswillcontinuetofindtheirexpansionplansfrustratedbyalackofinternationallyeffectivemanagers.
Afromthemomenttheyjointhecompany,employeesarefacedwithhavingtothinkinternationally
BThiscanbethroughinvolvementininternationaltaskforcesorthroughlivingandworkingabroad.
CShould,forexample,onlyanelitefewreceiveinternationalexperienceinpreparationfortopjobsorshoulditbeofferedtoawidergroup?
Dtheseproblemsmeanthatdevelopingmanagerswhothinkandoperategloballyisabsolutelyvitalforcompaniesoperatinginforeignmarkets.
ELanguagetraining,overseasvisitsandin-housemanagementcoursesareallexpensivetoimplement.
FJet-settingbetweeninternationaloperationsmerelycreatesabusinessequivalentoftheover-packagedtourist
GCompaniesarenowemphasizingthehumanskillsinvolvedinmanagingotherpeople
HThesetrendsarepushingcompanies’existingmanagementresourcestothelimit
PARTTHREE
Questions15-20
Readthefollowingextractfromabookonmanagementandthequestionsontheoppositepage.
Foreachquestion15–20,markoneletter(A,B,CorD)onyourAnswerSheetfortheansweryouchoose
Inthelastfewyears,managersthroughoutindustryhaveseenmorechangesthanmanyofthemcouldhaveexpectedtoseeintheirentireworkingliveshavingtocommunicateinformationwhichoftenleadstofeelingsofinsecurityhasbecomeakeyactivity.Frombeingregardedasrelativelyunimportantinmanycompanies,managementemployeecommunicationhasbecomeacentralcorporateneed.
ConcordiaInternationalprovidesagoodexampleofacompanythathasadjustedwelltothechangingneedsforcommunication.since1995,Concordiahasbeenturnedinside-outandupside-down,toensurethatitisamarketing–led,customer-responsivebusiness,onethatlooksoutwardsatcustomersandcompetitors,ratherthaninwardsatitsownprocessesandthewaythingsweredoneinthepast.Inthelasteightyears,Concordiahasreduceditsworkforcebymorethan80.000people-or35%-onavoluntarybasis,withfurtherdownsizinganticipated.
Frombeinganengineeringcompany,Concordiaisnowremakingitselfasaservicecompany.Theroleofemployeecommunicationinsuchacontextistobuildpeople’sself-confidence,topersuadethemthat,althoughitisinevitablethatthechangeswillgoahead,theyalsobringwiththemnewopportunitiesforemployees.However,thisisnotaneasytask.Peopletendtobeskepticaloftheseclaimsandtofeelthattheyarelosingtouchwiththecompanytheyhaveworkedforovermanyyears.Thisisunderstandable,sincemanyoftheoldcertaintiesarebeingsweptaway,includingthecoreactivitiesofthecompanytheyworkfor.Aboveall,theyhavehadtofaceuptothefactthattheynolongerhaveajobforlife.
Researchindicatesthatpeoplerespondtothispredicamentinavarietyofways.Thebulkofemployeesfallintotwomaincategoriesintermsoftheirresponsetothenewsituation:
ontheonehandtherearethe“pragmatists”andontheother“thehighlyanxious”theformerseetheirjobasameanstoanendandhavearelativelyshort-termperspective,withstrongloyaltytotheirlocalterm,ratherthanthecompanyasawhole.thesecondcategory,usuallythemajority,mayrespondtothreatenedchangeswithafeelingofhavingbeenletdown,andevenfeelangeratthecompanyforwhattheyseeaschangingthetermsoftheiremployment.
`Theemployeecommunicationprocessneedstobecapableofaccuratelydirectingitsmessagesatavarietyofemployeegroupsanddepartmentswithintheworkforce.thisiswhymiddlemanagersandlinemanagersaresokeytocommunication.Theyarethepeoplewhoknowaboutthefullrageofconcernsamongtheworkforce.Theprobleminthepastwasthatthiscrucialareawasoftentheresponsibilityofaseparate,relatively