人力资源管理双语课后习题与翻译.docx

人力资源管理双语课后习题与翻译.docx

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人力资源管理双语课后习题与翻译

习题及答案

Chapter01HumanResourceManagement:

GainingaCompetitiveAdvantageAnswerKey

True/FalseQuestions

1. （p. 5） CompanieshavehistoricallylookedatHRMasameanstocontributetoprofitability,quality,andotherbusinessgoalsthroughenhancingandsupportingbusinessoperations. 

FALSE

2. （p. 5） Thehumanresourcedepartmentismostlikelytocollaboratewithothercompanyfunctionsonoutplacement,laborlawcompliance,testing,andunemploymentcompensation. 

FALSE

3. （p. 6） ThethreeproductlinesofHRincludea）administrativeservicesandtransactions,B）financialservices,andc）strategicpartners. 

FALSE

4. （p. 9） TheamountoftimethattheHRMfunctiondevotestoadministrativetasksisdecreasing,anditsrolesasastrategicbusinesspartner,changeagent,andemployeeadvocateareincreasing. 

TRUE 

5. （p. 9） AdvancesintechnologyhaveallowedHRservicestobeofferedmoreonaself-servicebasisthaninthepast. 

TRUE

6. （p. 9） HRfunctionsrelatedtoareassuchasemployeedevelopment,performancemanagement,andorganizationaldevelopmentareoutsourcedmostfrequently. 

FALSE

7. （p. 11） Evidence-basedHRprovidesmanagerswithdatatomakedecisions,insteadofjustrelyingonintuition. 

TRUE

8. （p. 14） Stakeholdersofacompanyareshareholders,thecommunity,customers,employees,andalloftheotherpartiesthathaveaninterestinseeingthatthecompanysucceeds. 

TRUE 

9. （p. 19） Companiesarenowmoreandmoreinterestedinusingintangibleassetsandhumancapitalasawaytogainanadvantageovercompetitors. 

TRUE

10. （p. 22） Alearningorganizationplacesthehighestemphasisoncompletionofformalemploymenttraining. 

FALSE

11. （p. 22） Thepsychologicalcontractdescribeswhatanemployeeexpectstocontributeandwhatthecompanywillprovidetotheemployeeinreturnforthesecontributions. 

TRUE

12. （p. 25） Theuseofalternativeworkarrangements,whichincludeindependentcontractors,on-callworkers,temporaryworkers,andcontractcompanyworkers,isshrinking. 

FALSE

13. （p. 27） Tobeeffective,balancedscorecardsmustbecustomizedbycompaniestofitdifferentmarketsituations,products,andcompetitiveenvironments. 

TRUE

14. （p. 27） Thebalancedscorecardshouldnotbeusedtolinkthecompany'shumanresourcemanagementactivitiestothecompany'sbusinessstrategy. 

FALSE 

15. （p. 30） CorporatecultureswithincompaniesthatsuccessfullyimplementTQMtypicallyemphasizeindividualism,hierarchy,accountability,andprofits. 

FALSE

16. （p. 31） ISO9000certificationisanintegralcomponentofW.EdwardsDeming'squalitycontrolprocess. 

FALSE 

17. （p. 34） Theskillsandmotivationofacompany'sinternallaborforcedeterminetheneedfortraininganddevelopmentpracticesandtheeffectivenessofthecompany'scompensationandrewardsystems. 

TRUE 

18. （p. 37） Becausetheworkforceispredictedtobecomemoreuniformintermsofage,ethnicity,andracialbackground,itislikelythatonesetofvalueswillcharacterizeallemployees. 

FALSE

19. （p. 39） Culturaldiversitycanprovideacompanycompetitiveadvantageregardingproblem-solving. 

TRUE 

20. （p. 42） TheSarbanes-OxleyActof2002setsstrictrulesforcorporatebehaviorandsetsheavyfinesandprisontermsfornoncompliance. 

TRUE

21. （p. 43） Everybusinessmustbepreparedtodealwiththeglobaleconomy. 

TRUE 

22. （p. 48） Oneofthedisadvantagesoftechnologyisthatitdoesnotallowolderworkerstopostponeretirement. 

FALSE 

23. （p. 51） E-HRMismoreapplicabletopracticesassociatedwithrecruitingandtrainingthanthoseassociatedwithanalysisanddesignwork,selection,andcompensationandbenefits. 

FALSE 

24. （p. 54） AnHRdashboardisaseriesofindicatorsthatmanagersandemployeeshaveaccesstoonthecompanyintranetorhumanresourceinformationsystem. 

TRUE 

25. （p. 58） Compensatinghumanresourcesinvolvesmeasuringemployees'performance. 

FALSE 

MultipleChoiceQuestions

26. （p. 4） _____referstoacompany'sabilitytomaintainandgainmarketshareinitsindustry. 

A. Outsourcing

B. Competitiveness

C. Self-service

D. Empowerment27. （p. 4） _____referstothepolicies,practices,andsystemsthatinfluenceemployees'behavior,attitudes,andperformance. 

A. Totalqualitymanagement

B. Financialmanagement

C. Humanresourcemanagement

D. Productionandoperationsmanagement

28. （p. 5） StrategicHRmanagementincludesallbutoneofthefollowing.Nametheexception. 

A. Financialplanning

B. Traininganddevelopment

C. Performancemanagement

D. Recruitingtalent

29. （p. 6） WhichofthefollowingisNOTaresponsibilityofHRdepartments?

A. Recruiting

B. Benefits

C. Communityrelations

D. Productionandoperations 

30. （p. 6） WhichofthefollowingisNOTaproductlineofhumanresources?

A. Administrativeservicesandtransactions

B. Strategicpartner

C. Humancapitalpartner

D. Businesspartnerservices 

31. （p. 8） Whichofthefollowingbestdescribesaculturalsteward?

A. Shapestheorganization.

B. Deliversresultswithintegrity.

C. Facilitateschange.

D. Recognizesbusinesstrendsandtheirimpactonthebusiness. 

32. （p. 8） Astrategicarchitectisonewho:

A. facilitateschange.

B. recognizesbusinesstrendsandtheirimpactonthebusiness.

C. implementsworkplacepoliciesconducivetoworkenvironment.

D. developstalentanddesignsrewardsystems.

33. （p. 9） GivingemployeesonlineaccesstoinformationaboutHRissuessuchastraining,benefits,andcompensationisknownas:

A. outsourcing.

B. continuouslearning.

C. self-service.

D. strategicplanning. 

34. （p. 9） Thepracticeofhavinganothercompany（avendor,third-partyprovider,consultant）provideservicestraditionallyassociatedwiththeadministrativeroleofHRisknownas:

A. e-commerce.

B. empowering.

C. outsourcing.

D. benchmarking.

35. （p. 10） Traditionally,theHRMdepartmentwasprimarilya（n）:

A. proactiveagency.

B. financeexpert.

C. employeradvocate.

D. administrativeexpert.

36. （p. 11） Whichofthefollowingstatementsaboutevidence-basedHRisFALSE?

A. IthelpsshowthatthemoneyinvestedinHRprogramsisjustifiedandthatHRiscontributingtothecompany'sgoalsandobjectives.

B. ItemphasizesthatHRisbeingtransformedfromabroadcorporatecompetencytoaspecialized,stand-alonefunctioninwhichhumanresourcesandlinemanagersbuildpartnershipstogaincompetitiveadvantage.

C. Itrequirescollectingdataonsuchmetricsasproductivity,turnover,accidents,employeeattitudesandmedicalcostsandshowingtheirrelationshipwithHRpractices.

D. Itreferstodemonstratingthathumanresourcespracticeshaveapositiveinfluenceonthecompany'sbottomlineorkeystakeholders.37. （p. 12-13） WhichoneofthefollowingstatementsabouttheHRprofessionisFALSE?

A. AcollegedegreeisrequiredofHRspecialists,butnotofgeneralists.

B. GeneralistsusuallyperformthefullrangeofHRMactivities,includingrecruiting,training,compensation,andemployeerelations.

C. ProfessionalcertificationinHRMislesscommonthanmembershipinprofessionalassociations.

D. TheprimaryprofessionalorganizationforHRMistheSocietyforHumanResourceManagement.

38. （p. 13） AllofthefollowingcompetitivechallengesfacedbycompanieswillincreasetheimportanceofhumanresourcemanagementEXCEPT:

A. theglobalchallenge.

B. thechallengeofsustainability.

C. thepoliticalchallenge.

D. thetechnologychallenge. 

39. （p. 14） _____referstotheabilityofacompanytosurviveandsucceedinadynamiccompetitiveenvironment. 

A. Outsourcing

B. Empowerment

C. Sustainability

D. Resourcemanagement 

40. （p. 14） SustainabilityincludesallofthefollowingEXCEPT:

A. expandingintoforeignmarkets.

B. theabilitytodealwitheconomicandsocialchanges.

C. engaginginresponsibleandethicalbusinesspractices.

D. providinghigh-qualityproductsandservices.41. （p. 19） WhichofthefollowingstatementsaboutintangibleassetsisFALSE?

A. Theyincludehumancapital.

B. Theyarelessvaluablethanphysicalassets.

C. Theyareequallyorevenmorevaluablethanfinancialassets.

D. Theyaredifficulttoduplicateorimitate. 

42. （p. 20） Tacitknowledgeisanexampleof_____capital. 

A. social

B. customer

C. human

D. intellectual

43. （p. 21） WhichofthefollowingisNOTtrueofknowledgeworkers?

A. Theyoftencontributespecializedknowledgethattheirmanagersmaynothave,suchasinformationaboutcustomers.

B. Theyhavemanyjobopportunities.

C. Theyareinhighdemandbecausecompaniesneedtheirskills.

D. Theycontributetothecompanythroughmanuallaborandintellectuallabor. 

44. （p. 21） Empoweringisdefinedas:

A. themovementofwomenandminoritiesintomanagerialpositions.

B. givingemployeesresponsibilityandauthoritytomakedecisionsregardingallaspectsofproductdevelopmentorcustomerservice.

C. leadingemployeesbythestrengthofone'scharisma.

D. theactofcontinuallylearningandimprovingone'sskillsandabilities.

45. （p. 22） A（n）_____contractdescribeswhatanemployeeexpectstocontributeandwhatthecompanywillprovidetotheemployeeforthesecontributions. 

A. employer

B. employee

C. psychological

D. job

46. （p. 25） AllofthefollowingareexamplesofalternativeworkarrangementsEXCEPT:

A. independentcontractors.

B. currentlaborforce.

C. on-callworkers.

D. temporaryworkers.47. （p. 27） Thebalancedscorecard:

A. issimilartomostmeasuresofcompanyperformance.

B. usesindicatorsimportanttothecompany'sstrategy.

C. isastandardizedinstrumentofcompanyperformance.

D. shouldnotbeappliedtoHRpractices. 

48. （p. 27） Thebalancedscorecardpresentsaviewo