国开形成性考核《管理英语4》单元自测2试题及答案.docx

国开形成性考核《管理英语4》单元自测2试题及答案.docx

《国开形成性考核《管理英语4》单元自测2试题及答案.docx》由会员分享，可在线阅读，更多相关《国开形成性考核《管理英语4》单元自测2试题及答案.docx（9页珍藏版）》请在冰点文库上搜索。

国开形成性考核《管理英语4》单元自测2试题及答案

国开形成性考核《管理英语（4）》单元自测

（2）试题及答案

（整套相同，如遇顺序不同，Ctrl+F查找，祝同学们取得优异成绩！

）

一、选择填空题（每题10分，共5题）

题目1、—Howcanyouexplainthelatestsituation?

—（A）,Iknowitisallmyfault.

【A】：

Sorry

【B】：

Excuseme

【C】：

I'mafraid

题目2、—（C）identifytheproblemsthathavebeenoccurring?

—Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.

【A】：

Whatwouldyou

【B】：

Willyou

【C】：

Areyouableto

题目3、Creativity,especially（A）whichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.

【A】：

that

【B】：

those

【C】：

/

题目4、He'sleftnow,butproductivityhasn't（C）thatmuch.

【A】：

carriedon

【B】：

caughtup

【C】：

pickedup

题目5、Ifdemandisrisingbutthefirm（C）fromcommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.

【A】：

hasbeensuffering

【B】：

isgoingtosuffer

【C】：

issuffering

题目6、—（C）identifytheproblemsthathavebeenoccurring?

—Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.

【A】：

Whatwouldyou

【B】：

Willyou

【C】：

Areyouableto

题目7、—Howdidyourmeetinggoyesterday?

—（A）actually,itwasreallyfrustrating.

【A】：

Notsogood

【B】：

Verygood

【C】：

Nothingspecial

题目8、Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorableterms（B）colleaguesandcustomerscangraspandactupon.

【A】：

when

【B】：

that

【C】：

who

题目9、Ithinktheprimary（A）factoristhere'sbeensomuchabsencelately.

【A】：

contributing

【B】：

causing

【C】：

affecting

题目10、EverytimeItriedtosaysomething,hewould（B）tosomethingelse.

【A】：

moveoff

【B】：

moveon

【C】：

moveover

题目11、—Ifyoucan'tsaywhatyou'vecometosayatthemeeting,what'sthepoint?

—（B）,butIthinkyoumightneedtochangeyourapproachsomewhat.

【A】：

Iamnotsure

【B】：

Icanseethat

【C】：

Iknowthat

题目12、—Willyougoonapicnicwithustomorrow?

—（C）.

【A】：

Yes,butI'llhaveEnglishclasses

【B】：

Sorry,IhaveanappointmentwithDr.Brown

【C】：

I'mafraidIhavenoidea

题目13、Intoday'senvironment,（A）peopleareoftenburnedout,it'simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.

【A】：

where

【B】：

when

【C】：

while

题目14、WhenthemessagefinallyreachedtheCommandCenter,it（B）“mutated”tobecome—“Sendthreeandfour-pence,we'regoingtoadance.”

【A】：

was

【B】：

had

【C】：

have

题目15、Whowas（A）themeeting？

【A】：

chairing

【B】：

leading

【C】：

charging

题目16、Whatyouneedtodoistokeepthingsshortandsweet,justthe（C）.

【A】：

questions

【B】：

topics

【C】：

highlights

题目17

二、阅读理解：

根据文章内容，判断正误（共50分）。

HabitsofHighlyEffectiveCommunicators

　　It'snosecretthatgoodleadersarealsogoodcommunicators.Indeed,communicationandleadershipareinextricablytied.Howcanyougalvanize,inspireorguideothersifyoudon'tcommunicateinaclear,credibleandauthenticway?

Hereare5essentialcommunicationpracticesofeffectiveleaders:

1、Mindthesay-dogap.Trustisthebedrockofeffectiveleadership–yourbehaviorisyoursinglegreatestmodeofcommunication,anditmustbecongruentwithwhatyousay.Ifyouractionsdon'talignwithyourwords,youarestoringuptroubleforthefuture.

2、Makethecomplexsimple.Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorabletermsthatcolleaguesandcustomerscangraspandactupon.Themostimportantthingistoclarifywhatyouwanttosay,lookoutfortechnicaljargonandavoidbusinessspeak,whichaddcomplexity.Saywhatyoumeaninasfewwordsaspossible.

3、Findyourownvoice.Uselanguagethat'sdistinctlyyourown;letyourvaluescomethroughinyourcommunication.Correctuseoflanguageandgrammarareimportant,ofcourse,butdon'tbecomeoverlyfixatedoneloquenceforeloquence'ssake;concentrateonbeingdistinctandreal.Peoplewantreal,peoplerespectreal,peoplefollowreal.

4、BevisibleVisibilityisaboutlettingyourkeystakeholdersgetafeelforwhoyouareandwhatyoucareabout.Don'thidebehindacomputerandonlyinteractwithpeopleelectronically–seethemfacetofaceandvoicetovoice,andinteractwiththeminareal,substantialway.Intoday'senvironment,wherepeopleareoftenburnedout,it'simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.Showthepeoplethatworkforyouthatyou'reengagedandthatyoucareaboutthemandtheirwork.

5、Listenwithyoureyesaswellasyourears.Effectivecommunicationisatwo-wayprocess,andgoodleadersknowhowtoaskgoodquestions,andthenlistenwithboththeireyesandtheirears.Becauseyouareinapositionofauthority,othersmaybereluctanttoexpresstheirrealopinionstoyoudirectly.Youwon'talwaysgetdirectfeedback,soyouneedtoalsobeabletoreadbetweenthelinesandlookforthenon-verbalcues.

操作提示：

正确选T，错误选F。

1、Communicationandleadershipdon'talwaysgohandinhand.（X）

2、Thesay-dogaphappenswhenpeoplemisunderstandtheirleader'sintention.（X）

3、Usingtechnicaljargonmakesaleaderconvincing.（X）

4、Communicatingsincerelyisalwaysthebest.（V）

5、Observationisasimportantascommunicationwhenyouwanttoknowwhatpeoplereallythink.（V）

题目18

二、阅读理解：

根据文章内容，完成选择题（共50分）。

CommunicationFailure

　　Themeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.

　　Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessage“Sendreinforcements,we'regoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome--“Sendthreeandfour-pence,we'regoingtoadance.”Thereinforcementsneverarrived.

　　Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.

　　Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.

　　•Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor（mostoften）,theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.

　　•Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lackingorinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.

　　•Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.

操作提示：

通过题目后的下拉选项框选择正确答案。

1、Confirmingreceptionofthesentmessagesmeans.（C）

【A】：

themessagesaresenttorightreceivers

【B】：

themessagesarecorrectlyunderstood

【C】：

themessagesarecorrectlyunderstoodbyrightreceivers

2、InthefamousBritishArmyCommanderstory,whichstepprobablydidNOTgowronginthecommunicationchain?

（A）

【A】：

Conceiving.

【B】：

Sending.

【C】：

Receiving.

3、WhatisChinesewhispers?

（B）

【A】：

WhowhispersinChinese.

【B】：

Agametopassmessagearoundinawhisper.

【C】：

Chinesepeoplewhodon'tnormallytalkveryloudly.

4、AllocativefailuredoesNOThappenwhen.（A）

【A】：

therightinformationgoestotherightplace

【B】：

acompanygathersfalseinformation

【C】：

thecorrectinformationisnotreceivedbytherightdepartmentorperson

5、Accordingtothepassage,whichofthefollowingcasesdoesNOTbelongtohumanfailure?

（C）

【A】：

Decreasingcreativityacrossdepartments.

【B】：

Inadequatecommunicationbetweendepartments.

【C】：

Increasingcustomercomplaints.

题目19

二、完型填空（共50分）

操作提示：

通过下拉选项框选择正确的词汇。

WHATWEHAVEHERE:

AFAILURETOCOMMUNICATE

Itisthe

（1）{weirder;weirdest;weird}thing.Therearemorewaysthanevertocommunicatewithpeople,yetitsometimesseemslikeitismoredifficulttoconnect — andstay

（2）{connecting;connected;toconnect} — withanyone.

Shouldyou（3）{shoot;mail;give}offanemail?

Tapoutatext?

PostaprivatemessageonFacebook?

WriteontheirFacebookwall?

Skype,poke,pingorconjurethemuponadigitaltincanphone?

Andonceyoureachsomeone,youwonder:

Ishepayingattention?

Howdoyouknow?

Evenwiththetechno-easeof（4）{uncountable;countable;countless}communicationdevices,conversationscanstillbetroublesome.Questionsareaskedandanswered（5）{out;away;within}oforder.Instructionsanddirectionsgohalf-read.Meetingsarebotched.Feelingsarehurt."

答案：

1、weirdest

2、connected

3、shoot

4、countless

5、out