全国国际商务英语培训认证考试一级笔试模拟试题1Word下载.docx

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全国国际商务英语培训认证考试一级笔试模拟试题1Word下载.docx

三、选择题的答案一定要涂写在答题卡上;

听力理解(LISTENING)部分第一节(SectionA)以及翻译和写作(TRANSLATING&

WRITING)部分的答案要写在答题纸上,凡是写在试卷册上的一律不给分。

四、选择题每题只能选一个答案;

如多选,则该题无分。

选定答案后,用HB或2B浓度铅笔以上的铅笔在相应字母的中部划一条横线。

正确方法如下:

[A][B][C][D]

五、如需改动答案,必须先用橡皮擦净原来选定的答案,然后再按上面的方法重新填涂。

————————————————————————————————---------------------

PartILISTENING(25minutes)

SectionA

Directions:

Inthissection,youwillhearfiveshortsentences.Eachsentencewillbespokentwice.Attheendofeachsentence,therewillbeapause.Duringthepause,youarerequiredtofillinthecorrespondingblankaccordingtowhatyou’veheard.ThenwriteyouranswerontheAnswerSheet.

Example:

You’llhear:

You’llread:

Mr.Whitewillbebackbefore____________.

FromthesentencewelearnthatMr.Whitewillbebackbefore5:

00.Thereforeyoushouldwrite5:

00inthecorrespondingblankonYourAnswerSheet.Nowthetestwillbegin.

1.Thespeakerworksfor__________CompanyinSeoul,SouthKorea.

2.Theman’sphonenumberis________________________________.

3.Thediscountforbuying450unitsis_______________________%.

4.Thedateofconferenceis______________________________May.

5.Thepredictedsalesforeverymonthnextyearis________________Units.

SectionB

Inthissection,youwillheartenshortconversations.Attheendofeachconversation,aquestionwillbeaskedaboutwhatwassaid.Boththeconversationandthequestionwillbespokenonlyonce.Aftereachquestion,therewillbeapause.Duringthepause,youarerequiredtoreadthefourchoicesmarkedA,B,CandD,anddecidewhichisthebestanswer.ThenmarkthecorrespondingletterontheAnswerSheetwithasinglelinethroughthecenter.

Youwillhear:

Youwillread:

A.Shewillpostitlater.B.Shecouldnotcontacttheman.

.C.She’snotsureifthecomputerisfixed.D.Shecan’tsenditrightnow.

Fromtheconversationwelearnthatthewomancannotsendthenewcatalogueimmediately.Therefore,thecorrectanswerisD.Nowthetestwillbegin.

6.A.Makinganappointment.B.Fixingaclock.

C.Discussingaprice.D.Goingtoashop.

7.A.Who’scalling,please?

B.Hangup,please.

C.Waitaminute.D.You’vedialedthewrongnumber.

8.A.Mathematics.B.Banking.C.Credit.D.Computers.

9.A.Thetypisthasalreadytypedit.B.Hecompletedthetypinghimself.

C.He’llneedherhelp.D.Hewantsthewomantotypemorecarefully.

10.A.Themeetingwascancelled.B.Themeetingwasputoff.

C.ThemeetingwasheldlastWednesday.D.Themeetingwasovercrowded.

11.A.Inatravelagency.B.Inanairport.C.Inabank.D.Inagovernmentoffice.

12.A.Atourguide.B.Ahotelreceptionist.C.Arealestateagent.D.Ahotelguest.

13.A.Customerandsupplier.B.Lawyerandclient.

C.Bossandemployee.D.Shopassistantandcustomer.

14.A.ThursdaysandFridays.B.TuesdaysandFridays.

C.TuesdaysandThursdays.D.Tuesdays,ThursdaysandFridays.

15.A.Heisworried.B.Heishappy.C.hefeelsconfident.D.Hefeelstired.

SectionC

Inthissection,youwillheartworecordings.Attheendofeachrecording,somequestionswillbeaskedaboutwhatwassaid.Youwillheartherecordingsandthequestionsonlyonce.Aftereachquestion,therewillbeapause.Duringthepause,youarerequiredtoreadthefourchoicesmarkedA,B,CandD,anddecidewhichisthebestanswer.ThenmarkthecorrespondingletterontheAnswerSheetwithasinglelinethroughthecenter.

Task1

16.A.Howtousethesoftwarehisstoresells.B.Customerathisstore.

C.Peopleworkinginhisstore.D.Hisjobresponsibilities.

17.A.Theyaregoodatbargaining.B.TheyoftenreporttotheheadofficeinSydney.

C.Theyaregoodatdealingwithcustomers.D.Theyarehappy.

18.A.Sendingcomplaints.B.Supervisingstaff.

C.Submittingpayrollinformation.D.Reportingtotheheadoffice.

Task2

19.A.Theyaretalkingaboutthecompany’sdecisiontomoveaway.

B.TheyaretalkingaboutthecustomersinKenton.

C.TheyaretalkingabouttheiroldofficeinKenton.

D.TheyaretalkingaboutameetinginKenton.

20.A.ThePublicRelationsDepartment.B.TheFinanceDepartment.

C.TheSalesDepartment.D.TheCustomerServiceDepartment.

PartIIREADING(55minutes)

ChoosethebestanswerforeachsentencefromthefourchoicesmarkedA,B,CandD,andmarkthecorrespondingletterontheAnswerSheetwithasinglelinethroughthecenter.

21.Organizationswhichaimathighmarket______generallyhavelongproductlines.

A.segmentB.profitC.shareD.mix

22.Asamanager,youshouldmakesureyoursubordinatesknowyour____andhowyouaregoingtoachievethem.

A.examplesB.objectivesC.recordsD.relationship

23.Rememberthisspecialoffer______onMay1st.Don’tmissit.

A.expiresB.completesC.finishesD.goes

24.Thecompanykeepacarefuleyeonthe______oftheirnewcosmeticproducts.

A.launchB.produceC.issueD.announce

25.CouldyoupleasesendmethelatestcatalogueandmakesurethatIamonyour______listforfuturemailshots?

A.catalogueB.dialogueC.mailingD.guest

26.Couldyou______thelineamoment,please?

A.takeB.holdC.catchD.extend

27.UnfortunatelyMs.Zhongisnotableto______theappointmentwithyouonWednesday,asarrangedbefore.

A.runB.keepC.makeD.manage

28.______referstoknowingthatthereislittleriskoflosingone’sjob.

A.BureaucracyB.PromotionC.JobsafetyD.Jobsecurity

29.Draft(s)drawn______thecreditmustbenegotiatedinChinaonorbeforeMay12,2007afterwhichdatethiscreditexpires.

A.atB.inC.withD.under

30.TheorderNo.105issourgentlyrequiredthatwehavetoaskyouto______shipment.

A.quickenB.fastenC.speedupD.putup

Readthefollowingpassage.FilleachgapwiththebestanswerfromthefourchoicesmarkedA,B,CandD,andmarkthecorrespondingletterontheAnswerSheetwithasinglelinethroughthecenter.

A31isperhapsoneofthestrongestsignofcustomerloyalty,becausemakingareferralgoesbeyondbeingsatisfied.Acustomerwhomakesareferralisputtinghisownreputationonthe32--andtakesthisriskonlyifheisloyal.FredReichheld,aleaderbeyondthesubjectofcustomerloyalty,33thisinhislatestbook,TheOneNumberYouNeedToGrow.Reichheld34thatcustomerloyaltycanbemeasuredbyaskingcustomersasinglequestion:

Howlikelywouldyoubetorememberourcompanytoafriend?

Byanalyzingthe35,Reichheldbelievesitispossibletopredicthowfastafirmwillgrowcomparedwithits36.

Let’stakethisnotionastep37andlookatreferralstocustomersloyaltyprogramsthemselves.Notonlydocustomersreferpeopletocompanies,theyalsoreferpeopletoloyaltyprograms.Eighty-twopercentofAmericans38incustomerloyaltyprogramshavereferredfriendsandfamiliestotheirfavoriteloyaltyprograms,accordingtothe“2004/2005CustomerLoyaltyResearchReport”bymarketing39firmParago.Highincomeearners(withhouseholdincomesmorethan$125,000)tendtobemost40inreferrals:

Morethan90percentofhighincomemembersreferoneormorepeopletoaprogram:

64percentofhighincomemembers.

31.A.suggestionB.recommendationC.questionD.complaint

32.A.productB.companyC.lineD.business

33.A.pointsB.saysC.approvesD.echoes

34.A.agreesB.disagreesC.arguesD.proves

35.A.answersB.sayingsC.remarksD.responses

36.A.competitorsB.staffC.customersD.responses

37.A.backB.furtherC.fartherD.next

38.A.proposingB.participatingC.relatingD.comparing

39.A.advisingB.advisorC.consulateD.consulting

40.A.slowB.passiveC.unwillingD.active

Readthefollowingpassageandthestatementsthatfollow.ChoosethebestanswerforeachstatementfromthethreechoicesmarkedA,B,andC,andmarkthecorrespondingletterontheAnswerSheetwithasinglelinethroughthecenter.

DearSirorMadam:

I’mwritingtocomplainaboutthewayIwastreatedonthe4p.m.busfromSwindontoWottonBassett.Ihadtotakethebushome.Forseveraldays,myagewasquestionedbythebusdriver.

AsIwasembarrassedatthedrivermakingascene(吵闹),thefirsttime,Ipaidthe£1.05,insteadofjust70p.WhenIgotoffIaskedformy35pbackandwastoldtogotothebusstationwithproofofmyage.

ThenextdayIaskedonceagainforachildsinglefromBlagrovetoWottonBassett,andthemaledriveraskedmydateofbirth,andthenforproof.Iseveryoneexpectedtocarryabirthcertificateorpassportaroundbecauseofarrogantbusdrivers?

Igavethedriver70pwhichwastheonlymoneyIhadonme.Itoldthedriverthisandhestoppedthebus.

Theotherpassengerswereclearlyfrustratedandtoldhimnottobesostupid.OneoftheadultsknewmeandtriedtotellhimthatIwasonly14andatschoolbutheignoredher.Luckilyanotherpassengergavethedrivertheextra35psothathe’ddriveon.

Howdoessomeonelikethisgetajobdealingwiththepublicwhenheactslikethis?

Iunderst

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