F1-ch2.ppt

F1-ch2.ppt

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F1Politicalandlegalfactorsaffectingbusiness,1.Analyzingthebusinessenvironment,Global/LocalGeneral（Macro）/Task（Micro）PEST（Politicalandlegal;Economic;Socialandcultural;Technologicalandcompetitive）,2.Thepoliticalandlegalenvironment,LegalenvironmentSomelawsaffectallcompanieswhilesomeonlyaffectparticularindustries.TheimpactofgovernmentGovernmentcandirectlyaffectthecapacityexpansion,demand,entrybarriersandcompetitionofindustries.,2.Thepoliticalandlegalenvironment,Influencingthegovernmenta.Employlobbyistsb.Givepoliticalofficersnon-executivedirectorshipsc.Influencepublicopinion,2.Thepoliticalandlegalenvironment,ExamplequestionWhichofthefollowingcannotbeadoptedasamethodtoinfluencethegovernment?

A.EmploylobbyistsB.Givepoliticalofficersnon-executivedirectorshipsC.BriberyD.Influencethepubic,3.Employmentprotectionlaw,RetirementTheorganizationsencourageretirementforavarietyofreasons:

a.Promotionopportunitiesforyoungeremployeesb.Earlyretirementisanalternativetoredundancyc.Balancetheagestructured.Reducethepensioncosts,3.Employmentprotectionlaw,ResignationTheperiodofnoticetoleaveshouldbesetoutinthecontractofemployment.DismissalWrongfuldismissal-Breachtheemploymentcontract-Unfairdismissal-Dismissalwithoutgoodreason-Anydismissalispotentiallyunfair-Theemployerhastofollowdisciplinaryprocedures,3.Employmentprotectionlaw,ExamplequestionWhichofthefollowingtypesofdismissalrelatestothemethodofdismissal?

A.UnfairdismissalB.WrongfuldismissalC.Forceddismissal,3.Employmentprotectionlaw,RedundancyItisadismissalundertowcircumstances:

a.Theemployerhasceasedtocarryonthebusinessb.Therequirementofthebusinessforemployeestocarryoutworkhasceased,3.Employmentprotectionlaw,RedundancyInfollowingcases,anemployeeisnotentitledtocompensation:

a.Theemployeeunreasonablyrejectedtheofferofanalternativeemploymentbytheemployer.b.Theemployeeisofpensionableageorover,orhaslessthantwoyearscontinuousemployment.c.Theemployeesconductmeritsdismissalwithoutnotice.,3.Employmentprotectionlaw,RedundancyHowtoreducetheimpactofredundancy?

a.Retirementofstaffovertheretirementageb.Earlyretirementtostaffapproachingnormalretirementagec.Restrictionsonrecruitmentd.Dismissalofpart-timeorshort-timecontractstaffe.Offeringretrainingwithinthecompanyf.Seekingvoluntaryredundancies.,3.Employmentprotectionlaw,ExamplequestionInwhichofthefollowingcaseanemployeeidentitledtocompensationfromemployers?

A.ResignationoftheemployeeB.RejectthenewjobprovidedbytheemployerwhenredundancyoccursC.Beingemployedforcontinuous3yearswhentheemployeeacceptedredundancyD.Theemployeeid65yearsoldwhichisoverpensionage.,4.Dataprotectionandsecuritylaw,Theaimsofdataprotectionacta.Protectindividualprivacyb.Harmonizedataprotectionlegislation,4.Dataprotectionandsecuritylaw,Dataprotectionprinciples,4.Dataprotectionandsecuritylaw,Therightsofdatasubjectsa.Seekingcompensationorsuingfordamagesandanyassociateddistressb.Applyingtothecourtstocorrectinaccuratedataorevenwipingoffthedatac.Obtainaccesstopersonaldataofwhichheorsheisthesubject,4.Dataprotectionandsecuritylaw,ExamplequestionWhichofthefollowingisnottherightofdatasubjects?

A.SeekingcompensationfordamageB.SuingforassociateddistressC.Obtainingaccesstopersonaldataofwhichhis/herfamilyisthesubjectD.Applyingtothecourtstocorrectinaccuratedataorevenwipingoffthedata,5.Healthsafetylaw,Importanceofmaintaininghealthandsafetyatworka.Theemployerhaslegalobligations.b.Accidentsandillnesscostemployermoneyc.Thecompanysimagemaysuffer.,5.Healthsafetylaw,AccidentandsafetypoliciesAnemployeewhoisinjuredasaresultofeitheremployersfailuretotakereasonablecareorabreachofstatutorydutycansue.,5.Healthsafetylaw,Howtoreducetheimpactofaccidentsa.Developsafetyconsciousnessamongstaff.b.Developeffectiveconsultativeparticipation.c.Giveadequateinstructioninsafetyrulesandmeasures.d.Materialshandlingshouldbeminimized.e.Goodmaintenancef.Implementcodeofpracticefortheindustryg.Safetyinspectionsshouldbecarriedoutregularly,5.Healthsafetylaw,ExamplequestionAnemployeewhoisinjuredduetohiscarelessduringworkcannotsue,isthisstatementtrueorfalse?

6.Consumerprotectionlaw,ContractlawAcontractisalegallybindingagreementwhichmeansifonepartyfailstocarryouttheagreement,theotherpartycantakelegalactionagainsthimforbreachofcontract.,6.Consumerprotectionlaw,Saleofgoodsandservicesa.Deliveredforaparticularoccasionordateb.Thesellerhasarighttosellc.Correspondwithcontractdescriptiond.Reasonablequalityandmeetneeds,F1Socialanddemographicfactors,1.Populationandthelabormarket,ThechangingagestructureofthelaborforceReducingbirthratesmeanfeweryoungpeoplewhichenhancethelaborcosts.Increasingparticipationofwomen,2.Implicationsforemployers,a.Establishthelabormarkettheorganizationisinb.Discoverthecatchmentareasc.Identifythesupplysidetrendsd.Examineeducationtrendse.Assessthedemandfromotheremployersf.Assessalternativesources,3.Familylifecycle,Itisasummaryofdemographicvariables:

a.Itcombinestheeffectofage,maritalstatus,careerstatusandthepresenceorabsenceofchildren.b.Itisabletoidentifythevariousstagesthroughwhichhouseholdsprogress.,4.Socialstructuresandclass,DefinitionThebasicideaofclassisthatasocietycanbedividedintobroadstratawhichcompriseindividualswhosememberssharecommonfeatures,suchastypeofoccupation,incomelevels,educationbackgroundandothervariables.,4.Socialstructuresandclass,Themethodstoclassifya.Accesstopowerb.Inheritedwealthc.Educationalattainmentd.Statusoresteeme.Income,4.Socialstructuresandclass,ExamplequestionWhichofthefollowingmethodcannotbeusedtoclassifysocialclasses?

A.IncomeB.EducationalattainmentsC.NumberofchildrenD.Esteem,5.Buyingpatterns,BehavioraldeterminantsTheyencouragepeopletoconsume.Theyincludethepersonality,culture,socialclassetc.InhibitorsTheyarefactorswhichmakethepersonlesslikelytopurchasesuchaslowincome.,6.Culturaltrends,HealthanddietissuesTherehavebeensignificantchangesinsomecountriesinattitudestodietandhealth.Forexample,anincreaseinvegetarianismwhichincludesaconcernwith“organicfood”isfoundinsupermarkets.,6.Culturaltrends,TheimpactonbusinessGrowingmarketsforsports-relatedgoods.Theemployersareprovidingmorefacilitiestoservicetheemployees.Newfoodssuchasorganicfoodswillsurfacemoreoften.,6.Culturaltrends,Typesofdiscriminationagainstwomena.OvertdiscriminationOnegroupistreatedlessfavorablythananother.b.IndirectdiscriminationItisharderforsomebodyofaparticulargrouptofulfillrequirements,6.Culturaltrends,ExamplequestionWhichofthefollowingwouldbeidentifiedasaculturaltrend?

A.HealthandsafetylegislationB.ConcernwithhealthanddietC.DataprotectionlegislationD.Increasingageofpopulation,F1TechnologicalFactors,OrganizationstructureSpanofcontrolBusinessautomationandimprovedMIShaveledtodelayeringandwidenedthespanofcontrol.TallandflatorganizationsTheimprovedinformationsystemhasledtoflat,decentralizedorganizations.,2.OthereffectsofITonorganizations,a.Routineprocessingb.Digitalinformationandrecordkeepingc.Newskillsrequiredandnewwaysofworkingd.RelianceonITe.Newmethodofcommunicationf.Theviewofinformationasavaluableresource,3.Outsourcing,DefinitionThecontractingoutofspecifiedoperationsorservicestoanexternalvendorTypeofoutsourcingAd-HocOutsourceforashort-termrequirementProjectmgtOutsourceaparticularITprojectPartialOutsourcesomeITserviceTotalOutsourcethevastmajorityofITservice,3.Outsourcing,Appraisalsofoutsourcing,3.Outsourcing,ExamplequestionWhichofthefollowingisnotadisadvantageofoutsourcing?

A.Anorganizationmayfinditselflockedintoanunsatisfactorycontract.B.Thereisnoonusuponinternalmanagementtokeepupwithnewdevelopments.C.Certainfunctionsmaybetooimportanttobecontractedout.D.Thereisoftenalong-termcontractwhereservicesarespecifiedforafixedprice.,F1.Environmentalfactors,1.Impactonenvironmentofeconomicactivities,Environmentalfootprinta.Depletionofnaturalresourcesb.Noisec.Residualairandwateremissionsd.Uncompensatedhealtheffectse.Changeinthelocalqualityoflife,2.Impactonorganizationofenvironmentalcosts,Directorindirectcostsa.Wastemanagementb.Complianceorremediationcostsc.Environmentaltrainingd.Legalcostsorfinese.Recordkeepingandreporting,2.Impactonorganizationofenvironmentalcosts,Contingentorintangiblecostsa.Uncertainfutureremediationcostsb.Employeehealthandsafetyc.Sustainabilityofrawmaterialassetsd.Riskofimpairedassetse.Public/customerperception,3.Corporatesocialresponsibilityandriskmanagement,Deloittesnine-stageapproacha.Understandingthepresentb.Envisioningthefuturec.Planningthejourneyd.Planningandbuildinge.Executionf.Reviewandrevisiong.Reportingandcommunicatingh.Assuringinternallyi.Assuringexternally,F1CompetitiveFactors,1.SWOTanalysis,InternalappraisalStrengthsandweaknessesExternalappraisalOpportunitiesandthreats,2.Portersfivecompetitiveforces,ThethreatofnewentrantsThestrengthofthreatisdeterminedby:

a.Thestrengthofthebarrierstoentryb.Thelikelyresponseofexistingcompetitorstothenewentrant,2.Portersfivecompetitiveforces,Thethreatfromsub