酒店英语口语培训.docx
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酒店英语口语培训
酒店英语口语培训
1.roomreservation客房预订
1.I'dliketobookadoubleroomforTuesdaynextweek.
下周二我想订一个双人房间。
2.What'sthepricedifference?
两种房间的价格有什么不同?
3.Adoubleroomwithafrontviewis140dollarspernight,onewitharearviewis115dollarspernight.
一间双人房朝阳面的每晚140美元,背阴面的每晚115美元。
4.IthinkI'lltaketheonewithafrontviewthen.
我想我还是要阳面的吧。
5.Howlongwillyoubestaying?
您打算住多久?
6.We'llbeleavingSundaymorning.
我们将在星期天上午离开。
7.AndwelookforwardtoseeingyounextTuesday.
我们盼望下周二见到您。
8.I'dliketobookasingleroomwithbathfromtheafter-noonofOctober4tothemorningofOctober10.
我想订一个带洗澡间的单人房间,10月4日下午到10月10日上午用。
9.Wedohaveasingleroomavailableforthosedates.
我们确实有一个单间,在这段时间可以用。
10.Whatistherate,please?
请问房费多少?
11.Thecurrentrateis$50pernight.
现行房费是50美元一天。
12.Whatservicescomewiththat?
这个价格包括哪些服务项目呢?
13.Thatsoundsnotbadatall.I'lltakeit.
听起来还不错。
这个房间我要了。
14.Bytheway,I'dlikeaquietroomawayfromthestreetiftheispossible.
顺便说一下,如有可能我想要一个不临街的安静房间。
DialogueA
A:
RoomReservations.Goodafternoon.
B:
I'dliketobookadoubleroomforTuesdaynextweek.
A:
That'sfine,sir.AdoubleroomforTuesday,September12th,withafrontvieworrearview?
B:
What'sthepricedifference?
A:
Adoubleroomwithafrontviewis140dollarspernight,onewitharearviewis115dollarspernight.
B:
IthinkI'lltaketheonewithafrontviewthen.
A:
Howlongwillyoubestaying?
B:
We'llbeleavingSundaymorning.
A:
Thatwillbefivenights,sir.Thankyouverymuch,andwelookforwardtoseeingyounextTuesday.
B:
Good.That'sallsettledthen.Good-bye.
A:
Good-bye.
DialogueB
A:
AdvanceReservations.CanIhelpyou?
B:
Yes,I'dliketobookasingleroomwithabathfromtheafternoonofOctober4tothemorningofOctober10.
A:
Yes,wedohaveasingleroomavailableforthosedates.
B:
Whatistherate,please?
A:
Thecurrentrateis$50pernight.
B:
Whatservicescomewiththat?
A:
For$50you'llhavearadio,acolortelevision,atelephoneandamajorinternationalnewspaperdeliveredtoyourroomeveryday.
B:
Thatsoundsnotbadatall.I'lltakeit.
A:
Verygood.Couldyoutellmeyourname,sir,please?
B:
Yes,itisMoore.
A:
Howdoyouspellit,please?
B:
It'sM-O-O-R-E.
A:
M-O-O-R-E.Andwhatisyouraddress,please?
B:
Itis3600MontagueBoulevard,Hattiesburg,Mississiippi39401U.S.A..
A:
Excuseme,sir,butcouldyouspeakalittlemoreslowly,please?
B:
Sure,noproblem.It's3600MontagueBoulevard,Hattiesburg,Mississippi39401U.S.A..Haveyougotit?
A:
Yes,soitis3600MontagueBoulevard,Hattiesburg,Mississippi39401U.S.A..
B:
That'sright.
A:
Whataboutyourtelephonenumber?
B:
(601)264-9716.Bytheway,I'dlikeaquietroomawayfromthestreetifthatispossible.
A:
Aquietroomawayfromthestreetispreferred.O.K..We'llmailyouareservationcardconfirmingyourbookingassoonaspossible.Welookforwardtoyourvisit.
B:
Thankyouandgood-bye.
A:
Good-bye.
WordsandExpressions
settle v.解决
available a.可得到的,有用的
confirm vt.使坚定,认可
Mississippi n.密西西比(美国州名)
2.AttheEntrance在门口
15.Welcometoourhotel.
欢迎光临。
16.Soyouhavegotaltogetherfourpiecesofbaggage?
您一共带了4件行李,是不是?
17.Letmehaveacheckagain.
让我再看一下。
18.TheReceptionDeskisstraightahead.
接待处就在前面。
19.Afteryou,please.
你先请。
20.Excuseme,wherecanIbuysomecigarettes?
劳驾。
我到哪儿可买到香烟?
21.Thereisashoponthegroundfloor.
一楼有个商店。
22.ItsellsbothChineseandforeigncigarettes.
在那儿可买到中国香烟和外国香烟。
23.CanIalsogetsomesouvenirsthere?
也可以买到纪念品吗?
24.Thereisacountersellingallkindsofsouvenirs.
有个柜台出售各种各样的纪念品。
25.Excuseme,whereistherestaurant?
劳驾,请问饭厅在哪儿?
26.WehaveChineserestaurantandawestern-stylerestaurant.Whichonedoyouprefer?
我们有中餐厅和西餐厅,你愿意去哪个?
27.I'dliketotrysomeChinesefoodtoday.
今天我想尝尝中国菜。
DialogueA
(AcarpullsupinfrontofHuatianHotelandadoorman
(A)goesforwardtomeettheguestsBandC,openingthedoorofthecarforthem.)
A:
Goodevening,sirandmadam.Welcometoourhotel.
MrBell(B):
Thanks.Goodevening.
A:
(Openingthetrunk,takingoutthebaggageandlookingatthenameonthebaggagetags)
I'mthedoorman,sir.Soyouhavegotaltogetherfourpiecesofbaggage?
B:
Er.Maybefive,Margaret(C)?
A:
Five?
Oh,sorry.Letmehaveacheckagain.
C:
Oh,no,Henry.Alwayspoormemory!
We'vegotonlyfour.
B:
Isee.
(Tothedoorman)Sorry,boy.You'reright.Fourpieces.
A:
Nevermind,sir.TheReceptionDeskisstraightahead.Afteryou,please.
B:
Yes,thankyou.
DialogueB
A:
Excuseme.WherecanIbuysomecigarettes?
B:
Thereisashoponthegroundfloor.ItsellsbothChineseandforeigncigarettes.
A:
CanIalsogetsomesouvenirsthere?
B:
Yes,sir.Thereisacountersellingallkindsofsouvenirs.
A:
Bytheway,whereisthemen'sroom?
B:
Thereisoneattheendofthecorridor.
A:
Thankyou.
B:
Youarewelcome.
DialogueC
A:
Excuseme,whereistherestaurant?
B:
WehaveChineserestaurantandawestern-stylerestaurant.Whichonedoyouprefer?
A:
I'dliketotrysomeChinesefoodtoday.
B:
TheChineserestaurantisonthesecondfloor.
A:
Whatarethehoursattherestaurant?
B:
Breakfast6∶30to9∶00a.m.;Lunch11∶30a.m.to2∶00p.m.;Dinner5∶30to9∶00p.m..
A:
Thankyou.
B:
You'rewelcome.
WordsandExpressions
cigarette n.香烟、纸烟
souvenir n.纪念品,纪念物
corridor n.走廊
3.AttheReceptionDesk在接待处1
28.Iwantadoubleroomwithabath.
我要一间有浴室的双人房。
29.Howmuchadaydoyoucharge?
每天收费多少?
30.Itishundredyuanadayincludingheatingfee,butexcludingservicecharge.
一百元一天,包括供暖费但不包括服务费。
31.It'squitereasonable.
收费十分合理。
32.Howlongdoyouintendtostayinthishotel?
您准备住多久?
33.Haveyougotthroughwiththecheck-inprocedure?
你是否已经办妥住宿登记手续?
34.CanIbookasingleroomformyfriendbeforehandashewillarriveinShanghaitomorrowmorning?
我能为我的朋友预订一间单人房吗?
他将于明天早上到达上海。
35.Wouldyoumindfillinginthisformandpayahundredyuaninadvanceforhim.
请填好并预付一百元钱。
36.Thisisareceiptforpayinginadvance.Pleasekeepit.
这是预付款收据,请收好。
37.Haveyouanyvacant(spare)roominthehotel?
旅馆里有空余房间吗?
38.Sorry,wehavenovacant(spare)roomforyou.ButIcanrecommendyoutotheOrientHotelwhereyoumaygetaspareroom.
对不起,我们已经客满了。
但是我可以介绍您去东方饭店,那里有空余的房间。
39.Goodafternoon,myroomnumberis321.Anymailforme?
下午好!
我的房号是321。
有我的信吗?
40.Yes.Youhavetwolettersandonetelegram,alsoamessagewasleftbyaladybeforeonehour.
有的。
您有两封信和一封电报,一小时前有一位小姐来电话留言给您。
41.I'llmailalettertoU.S.A.byairmail.
我要寄一封航空信到美国。
42.HowmuchdoIhavetopayforyou?
我要付多少钱?
43.AlettergenerallymailstoAmerica—Europe—Africabyairmail.First20gramsis20yuan.
通常一封寄到美国、欧洲、非洲的航空信,20克收费20元。
DialogueA
(A:
ReceptionistB:
Guest)
B:
Iwantadoubleroomwithabath.Howmuchaadaydoyoucharge?
A:
Itisahundredyuanadayincludingheatingfeebutexcludingservicecharge.
B:
It'squitereasonable.
A:
Howlongdoyouintendtostayinthishotel?
B:
Ishallleaveinafortnight(halfamonth).
A:
Haveyougotthroughwiththecheck-inprocedure?
B:
Oh,yes,I'mgoingtofillintheformofregistrationrightnow.CanIbookasingleroomformyfriendbeforehandashewillarriveinShanghaitomorrowmorning?
A:
Sure.Hereistheformforreservations.Wouldyoumindfillinginthisformandpayhundredyuaninadvanceforhim.
B:
Allright.Thisisonehundredyuantopayformyreservation.
A:
Thankyou.Thisisareceiptforpayinginadvance.Pleasekeepit.
DialogueB
B:
Haveyouanyvacant(spare)roominthehotel?
A:
Sorry,wehavenovacant(spare)roomforyou.ButIcanrecommendyoutotheOrientHotelwhereyoumaygetaspareroom.
B:
Thatsoundsverygood!
CanIbooktheplaneticket(trainticket,shipticket)here?
A:
PleasegototheCAACofficetobookyourplaneticket.Ifyouwanttobookyourtrainticketorshipticket,you'dbettergototheShanghaiInternationalTravelService.
B:
Couldyoutellmehowmanykindsofroomsdoyouhave?
A:
Therearesinglerooms,doublerooms,suitesanddeluxesuitesinourhotel.Everyroomisequippedwithabathandatelephone.
B:
Oh,Isee.Thanks.
A:
Youarewelcome.
DialogueC
(A:
GuestB:
Receptionist)
A:
Goodafternoon,myroomnumberis321.Anymailforme?
B:
Yes.Youhavetwolettersandonetelegram,alsoamessagewasleftbyaladybeforeonehour.
A:
Letmeseewhocalled…?
Ihavetomakeaphonecall.Willyougetmetheparty?
Hereisthenumber.
B:
OK.Waitformoment.…Hereisyourparty.
A:
Thankyou.I'llmailalettertoU.S.A.byairmail.HowmuchdoIhavetopayforyou?
B:
AlettergenerallymalltoAmerica-Europe-Africabyairmail.First20gramsis20yuan.Eachadditional20gramsis15yuan.
A:
Oh,Isee.Thankyouverymuch.
WordsandExpressions
heatingfee供暖费
exclude vt.把……排除在外
reasonable a.(价钱)公道的,不贵的
fortnight n.十四日,两星期
procedure n.过程,步骤,程序
check-inprocedure住宿登记手续
registration n.登记,注册
deluxesuites豪华套房
4.AttheReceptionDesk在接待处2
44.Yes,wedohaveareservationforyou.
对了,我们这儿是有您预订的房间。
45.WouldyoupleasefilloutthisformwhileIprepareyourkeycardforyou?
请您把这份表填好,我同时就给您开出入证,好吗?
46.WhatshouldIfillinunderROOMNUMBER?
“房间号码”这一栏我该怎么填呢?
47.I'llputintheroomnumberforyoulateron.
过会儿我来给您填上房间号码。
48.Youforgottoputinthedateofyourdeparture.
您忘了填写离店日期了。
49.Andhereisyourkey,Mr.Bradley.Yourroomnumberis1420.
给您房间的钥匙,布拉德利先生。
您的房间号码是1420。
50.Itisonthe14thfloorandthedailyrateis$90.
房间在14层,每天的房费是90美元。
51.Pleasemakesurethatyouhaveitwithyouallthetime.
请务必随时带着它。
52.MybusinessnegotiationhasprogressedmuchmoreslowlythanIhadexpected.
我的业务谈判进行得比我原先预料的慢了许多。
53.Iwonderifitispossibleformetoextendmystayatthishotelfortwodays.
我想知道是否可以让我在这儿多呆两天。
54.I'lltakea