Six sigma(Chinese)培训教材.pptx

Six sigma(Chinese)培训教材.pptx

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SixSigmaAwarenessProgram6了解纲要SPACER.Safety安全安全Purpose目的目的Agenda日程日程CodeofConduct操作代码操作代码Expectations例外例外Roles/Responsibilities作用作用/责任责任23年9月7日23年9月7日3FlextronicsCorporatePresentationWHYAREYOUHERE?

此行目的为何？

此行目的为何？

TounderstandthewhyandhowofSixSigmasoyoucanhelptokeepourmomentumgrowing通过了解为什么及如何使用通过了解为什么及如何使用6，帮助我们保持持续增长的势头，帮助我们保持持续增长的势头23年9月7日23年9月7日4FlextronicsCorporatePresentationWHATYOUWILLLEARN学什么学什么TopicOutline主题要点主题要点Duration为期为期1.Whatis6s?

（Backgroundhistory）何为6s？

（背景知识）-15mins2.Benefitsandadvantagesofembracing6s奉行6s的裨益-15mins3.Why6sinFlextronics?

Flextronics为什么使用6s？

-15mins4.Whoisin6sCouncil?

6s委员会成员？

-10mins5.6speoplesRolesandResponsibilities6s成员的作用与责任-20mins6.Understanding6smethodology/concept理解6s的方法论/概念-60mins7.Catapultexercise弹射练习-30minsQuestions&Answers.问题与回答问题与回答23年9月7日23年9月7日5FlextronicsCorporatePresentationsWHATISSIGMA?

何为西格玛？

何为西格玛？

23年9月7日23年9月7日6FlextronicsCorporatePresentationIVision远景远景IGoal目标目标IPhilosophy基本原理基本原理IMetric米制米制IMethod方法方法ITool工具工具ISymbol符号符号IBenchmark基基准准IValue评价评价ssAlevelofperformancethatreflectssignificantlyreduceddefectsinourproducts一个反映产品缺陷显著减少的性能水平一个反映产品缺陷显著减少的性能水平Astatisticalmeasurementofourprocesscapability,aswellasabenchmarkforcomparison一种过程能力的统计测量法，如同一个对比基准一种过程能力的统计测量法，如同一个对比基准Asetofstatistical“tools”tohelpusmeasure，analyze,improve,andcontrolourprocesses一套有助于测量、分析、改进及控制过程的一套有助于测量、分析、改进及控制过程的统计“工具”统计“工具”Acommitmenttoourcustomerstoachieveanacceptablelevelofperformance一个达到客户满意性能水平的承诺，一个达到客户满意性能水平的承诺，.Ameanstostretchourthinkingwithrespecttoquality.一个扩展注重质量理念的方法一个扩展注重质量理念的方法SigmaisaletterintheGreekAlphabet为一希腊字母为一希腊字母Whatis6ss?

何为何为6ss?

23年9月7日23年9月7日7FlextronicsCorporatePresentation6sWHATISSIXSIGMA?

何为何为六六西格玛？

西格玛？

23年9月7日23年9月7日8FlextronicsCorporatePresentation6sisThreeThings6s的三层含义Astatisticalmeasurement.统计测量法统计测量法Abusinessstrategy.经营战略经营战略Aphilosophy.基本原理基本原理23年9月7日23年9月7日9FlextronicsCorporatePresentationAstatisticalmeasurementoftheperformanceofAstatisticalmeasurementoftheperformanceofaprocessoraproduct;aprocessoraproduct;过程能力或产品性能的统计测量法；过程能力或产品性能的统计测量法；AgoalthatreachesfornearperfectioninAgoalthatreachesfornearperfectioninperformance;performance;使性能达到几近完美的目标；使性能达到几近完美的目标；AsystemofmanagementtoachievelastingAsystemofmanagementtoachievelastingbusinessleadershipandworld-classbusinessleadershipandworld-classperformanceperformance实现持久经营领导能力和世界级业绩的管理系实现持久经营领导能力和世界级业绩的管理系统统Whatis6ss?

何为何为6ss?

23年9月7日23年9月7日10FlextronicsCorporatePresentationSixSigma-BreakthroughImprovement6-突破改进突破改进12345SixSigma6ContinuousImprovement持续改进持续改进Breakthrough突破突破Strategy70%5%Time（Years）时间（年时间（年）23年9月7日23年9月7日11FlextronicsCorporatePresentationThe6sPhilosophy6s基本原理EveryprocesscanbecharacterizedEveryprocesscanbecharacterized每个过程都可描述其特征每个过程都可描述其特征EveryprocesscanbemeasuredEveryprocesscanbemeasured每个过程都可测量每个过程都可测量EveryprocesscanbecontrolledEveryprocesscanbecontrolled每个过程都可控制每个过程都可控制EveryprocesscanbepredictedEveryprocesscanbepredicted每个过程都可预测每个过程都可预测EveryprocesscanbeoptimizedEveryprocesscanbeoptimized每个过程都可优化每个过程都可优化EverydefectcanbepreventedEverydefectcanbeprevented每个缺陷都可预防每个缺陷都可预防Outputs输出process过程Inputs输入Everything,whetheraninvoiceoraPCBA,isproducedthroughaprocess每每样东西，无论是成品还是样东西，无论是成品还是PCBAPCBA，都是经过程生产出来的，都是经过程生产出来的23年9月7日23年9月7日12FlextronicsCorporatePresentation6sMethodology6s方法论“Itisadata-drivenanalysisproblemsolvingtechniquewhichundergoastructuralandSystematicApproachtoReducingDefectswhichAffectWhatisImportanttotheCustomer!

”“它是由数据推动的分析问题解决的技巧，它采用结构的和系统的方它是由数据推动的分析问题解决的技巧，它采用结构的和系统的方法来减少缺陷，这将影响什么法来减少缺陷，这将影响什么对客户来说是重要的！

对客户来说是重要的！

”23年9月7日23年9月7日13FlextronicsCorporatePresentationPremiseof6s6s的前提Allprocessescontainvariation.Variationleadstowaste,scrap,anddefects.所有过程均有波动。

波动会导致浪费、废品和缺陷。

所有过程均有波动。

波动会导致浪费、废品和缺陷。

Thesesourcesofvariationcanbe:

这些波动来源有可能：

这些波动来源有可能：

Identified被识别Quantified被量化Reducedbycontrol;and通过控制来减少；及Eliminatedbyprevention通过预防来消除23年9月7日23年9月7日14FlextronicsCorporatePresentationDefine定义定义whatsimportant什么重要？

Measure方法方法howweredoing我们如何做？

Analyze分析分析whatswrong怎么了Improve改进改进byfixingwhatswrong排除故障Control控制控制toguaranteeperformance保证性能3.AnalyzetheCurrentProcess123440302010210-1-2Index4C1101009080706050403020100500NormalUSLLSLMSE;GaugeR&RIdentifyKeyVariablesEstablishProcessBaselineInputTypeOutputWaxgradeSOPPreptimeAmtwaxContrPrepareReactorAcidnumberChargerateContrViscosityAgitspeedContrChargemeltedwaxReactortempRxntempContrBringtoreactiontempTempprofilePressureContrHTcoeffAirflowContr%O2inairNoiseViscosityNoiseWaxtempNoiseANtargetSOPOxidtimeAgitspeed*ContrOxidizeAcidnumberTemperature*ContrColorPressure*ContrPutinsetpointsViscosityAirflow*ContrSamplehourlyReactortemp%O2inairNoiseMonitoracidnumberTempprofileAirtempContrOffgasflowAirhumidityNoiseOffgascompHTcoeffResptimeInputTypeOutputAgitspeedContrStabtimeTemperatureContrStabilizeAcidnumberPressureContrColorAirflowContrPutinsetpointsViscosity%O2inairNoiseSlowlyreducepressReactortempAirtempContrMonitortempTempprofileOffgasflowOffgascompHTcoeffMapProductFlowProduct/ProcessFlowSummaryandAnalysisStepType:

OperationDecisionuDelayCust.Rec.ValueIntrin-sicRightFirstTimeDistanceTimeTotalDistanceRawCycleTimeXFactor3QTC6.Prioritize,PlanandTestProposedSolutionsSolutionImpactTimeCost821041210611.3/10InstallHeater1.3/10InstallHeater2.RegrindBlade2.RegrindBladeBasicDOEOutput12ShiftxxMachine1Machine2DecisionMatrixPullSystemPRIOROPERATIONNEXTOPERATIONGOAL1.2.RunChartKeyOutputVariables（CustomerRequirements）:

HowMeasuredWhenMeasured123UncontrolledInputVariables（Noise）:

HowMeasuredWhenMeasuredValue12345ControlledInputVariables:

HowMeasuredWhenMeasuredLevel1Level212345OverallSamplingPlan:

DataCollectionPlan8.MeasureProgressandHoldGains0100200300400500600700800NDJFMAMJJNDJFMAMJJActualOutlook560540520490490440ActualTargetBenchmarkOutlookFR&TDPHM*10TARGET=385BENCHMARK=200LowFlowHighTemp.HighPress.SludgeMTWHFS140120100806040200353025ObservationIndividuals76543210MovingRangeMU=29.85UCL=34.21LCL=25.49R=1.639UCL=5.356LCL=0.000IandMRChartfor:

%PDPTeamCharter2.FormTeamandScopetheProjectInputSupplierReqmt.MeasuresOutputsCustomersValueMeasuresQualityCostTimeIdentifyCustomersandRequirementsEstablshProcessPriorities9.AcknowledgeTeamandCommunicateResultsProjectReportTEAMRESULTSGOAL1.1.2.2.7.RefineandImplementSolutionsProcessStepOutputInputProcessSpecification（LSL,USL,Target）Cpk/DateMeasurementTechnique%R&RP/TSampleSizeSampleFrequencyControlMethodReactionPlanRevisedControlPlanTaskWhoEarliestStart4/16/28/3ProjectPlan（GanttChart）Training&Procedures1.IdentifyOpportunitiesSTRAPAlignGoalsandResourcesParetoChartCategorySelectCriticalProjectsActivityBasedManagementTimeTaktNVATimeABCDECostsABCDENVA$=ProcessBasedCOPQABCDEQualityCostTimeLeanEnterpriseSalesCSRMfgQCShip4.DefineDesiredOutcomesCriticalMeasuresandGoals16814.718511.4481CapabilityPlotProcessToleranceSpecificationsStDev:

0.54507IIIIII141312CapabilityHistogramProcessCapabilityEstablishEntitlementGOALSalesCSRMfgQCShipAsIsShouldBeCompetitiveAdvantage（$）5.IdentifyRootCauses&ProposedSolutionsProcessorProductName:

Preparedby:

Page_of_Responsible:

FMEADate（Orig）__（Rev）__ProcessStep/InputPotentialFailureModePotentialFailureEffectsSEVPotentialCausesOCCCurrentControlsDETRPNActionsRecommendedResp.ActionsTakenSEVOCCDETRPNWhatistheprocessstep/Inputunderinvestigation?

InwhatwaysdoestheKeyInputgowrong?

WhatistheimpactontheKeyOutputVariables（CustomerRequirements）orinternalrequirements?

HowSevereistheeffecttothecusotmer?

WhatcausestheKeyInputtogowrong?

HowoftendoescauseorFMoccur?

Whataretheexistingcontrolsandprocedures（inspectionandtest）thatpreventeiththecauseortheFailureMode?

ShouldincludeanSOPnumber.HowwellcanyoudetectcauseorFM?

WhataretheactionsforreducingtheoccurranceoftheCause,orimprovingdetection?

ShouldhaveactionsonlyonhighRPNsoreasyfixes.WhoseResponsiblefortherecommendedaction?

WhatarethecompletedactionstakenwiththerecalculatedRPN?

Besuretoincludecompletionmonth/year000000000000000000000000Process/ProductFailureModesandEffectsAnalysis（FMEA）Effect$perCostDriverMEMPROCCHMELEVOTHER016324864PrioritizeCausesABMExploreProcessDataFMEABrainstormPotentialRootCausesTAKTTime213.5