管理学第9版 练习题 附答案 7.docx

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管理学第9版练习题附答案7

Chapter7FoundationsofPlanning

 

True/FalseQuestions

 

WHATISPLANNING?

 

1.Planningisconcernedwithhowobjectivesaretobeaccomplished,notwhatistobeaccomplished.

2.

 

3.Ifamanagerrefusestowriteanythingdownorsharehisplanswithothersintheorganization,heisnottrulyplanning.

4.

 

WHYDOMANAGERSPLAN?

 

5.Planningprovidesdirectiontomanagersandnonmanagersalike.

6.

 

7.Evenwithoutplanning,departmentsandindividualsalwaysworktogether,allowingorganizationstomoveefficientlytowarditsgoals.

8.

 

9.Researchindicatesthatnonplanningorganizationsalwaysoutperformplanningorganizations.

10.

 

HOWDOMANAGERSPLAN?

 

11.Goalsarethefoundationoforganizationalplanning.

12.

 

13.Mostbusinesseshaveonlyoneobjective:

tomakeaprofit.

14.

 

15.Mostcompanies’goalscanbeclassifiedaseitherstrategicorfinancial.

16.

 

17.Strategicgoalsarerelatedtothefinancialperformanceoftheorganization.

18.

 

19.Anorganization’srealgoalsareoftenquiteirrelevanttowhatactuallygoeson.

20.

 

21.Operationalplansspecifythedetailsofhowtheachievementoftheoverallobjectivesistobeobtained.

22.

 

23.Longtermusedtomeananythingoverthreeyears,butnowitmeansanythingoveroneyear.

24.

 

25.Short-termplansarethosecoveringoneyearorless.

26.

 

27.Directionalplanshaveclearlydefinedobjectives.

28.

 

ESTABLISHINGGOALSANDDEVELOPINGPLANS

 

29.Anintegratednetworkofgoalsissometimescalledameans-endchain.

30.

 

31.InMBO,ormanagementbyobjectives,goalsareoftenlesswell-defined,givingmanagersandemployeesmoreflexibilitytorespondtochangingconditions.

32.

 

33.InatypicalMBOprogram,successfulachievementofobjectivesisreinforcedbyperformance-basedrewards.

34.

 

35.AnMBOprogramconsistsoffourelements:

loosegoals,participativedecisionmaking,anexplicittimeperiod,andperformancefeedback.

36.

 

37.StudiesofactualMBOprogramsfindmixedresultsintermsofitseffectsonoverallemployeeperformanceandorganizationalproductivity.

38.

 

39.Intimesofdynamicenvironmentalchange,well-definedandpreciselydevelopedactionplansenhanceorganizationalperformance.

40.

 

41.Awell-designedgoalshouldbemeasurableandquantifiable.

42.

 

43.Goalsthataretooeasytoaccomplisharenotmotivatingandneitheraregoalsthatarenotattainableevenwithexceptionaleffort.

44.

 

45.Thesecondstepingoalsettingistodeterminethegoalsindividuallyorwithinputfromothers.

46.

 

47.Themorethecurrentplansaffectfuturecommitments,thelongerthetimeframeforwhichmanagersshouldplan.

48.

 

CONTEMPORARYISSUESINPLANNING

 

49.Planningisawasteoftimeinavolatileenvironment.

50.

 

51.Amajorargumentagainstformalplanscan’treplaceintuitionandcreativity.

52.

 

53.It’snotenoughformanagersjusttoplan.Theyhavetostartsettinggoals.

54.

 

55.Intoday’sdynamicbusinessenvironment,successfulfirmsrecognizethatplanningisanongoingprocess,notatabletofrulescastinstone.

56.

 

57.Managersmustbeabletofollowthroughwithplansevenifconditionschange.

58.

59.Effectiveplanningindynamicenvironmentsmeansflatteningtheorganizationalhierarchy.

60.

 

Multiple-ChoiceQuestions

Foreachofthefollowing,choosetheanswerthatmostcompletelyanswersthequestion.

 

WhatIsPlanning?

 

61.Planninginvolvesdefiningtheorganization’sgoals,establishinganoverallstrategyforachievingthosegoals,anddevelopingacomprehensivesetofplans_____________.

62.

a.astowhichshiftwillperformwhatworkfunctions

b.

c.todeterminewhichmanagerwillbeinchargeofwhichdepartment

d.

e.fororganizationalworkactivities

f.

g.toestablishthequalityandquantityofworktobeaccomplished

h.

 

63.Ininformalplanning,__________sharingofgoalswithothersintheorganization.

64.

a.everythingmaybewrittendown,butthereislittleorno

b.

c.everythingiswrittendown,andthereis

d.

e.nothingiswrittendown,andthereislittleorno

f.

g.nothingiswrittendown;thereforemanagementdoesalotof

h.

 

65.Informalplanningis_________.

66.

a.performedatthelowestorganizationallevel

b.

c.generalandlackscontinuity

d.

e.developedininformalmeetingsataresort

f.

g.specificandisdevelopedbythemiddlemanagersfortheirdepartment

h.

 

67.Informalplanning,_________.

68.

a.specificgoalscoveringaperiodofyearsaredefined

b.

c.specificgoalsaredevelopedandnotwritten

d.

e.generalgoalsaredevelopedandnotwritten

f.

g.generalgoalscoveringanunspecifiedperiodofyearsaredefined

h.

 

69.Formalplanninginvolveswhichofthefollowingaspects?

70.

a.developinggeneralobjectives

b.

c.planningforuptooneyear

d.

e.writingobjectives

f.

g.distributingtheplantoallmanagerialemployees

h.

 

WHYDOMANAGERSPLAN?

 

71.Theeffectofplanningonmanagersisthatitforcesthemto_______________.

72.

a.reacttochange

b.

c.considertheimpactofchange

d.

e.respondindiscriminately

f.

g.developbureaucraticresponsemodels

h.

 

73.Planningcan’teliminatechange.Managersplaninorderto___________.

74.

a.bepreparedforwhenchangesinmanagementatthetopoccurs

b.

c.anticipatechangesanddevelopthemosteffectiveresponsetochanges

d.

e.decidewhatneedstobedonewhenachangeinenvironmentshappen

f.

g.havetheappropriatematerialsavailablewhenthedemandforthemcomesabout

h.

 

75.Planninggivesdirection,reducestheimpactofchange,minimizeswasteandredundancy,and__________.

76.

a.establishestheworkloadsforeachofthedepartments

b.

c.setsthebasisusedforpromotionofindividualswithintheorganization

d.

e.eliminatesdepartmentsthatarenotneededwithintheplan

f.

g.setsthestandardsusedincontrolling

h.

 

77.Studiesofperformanceinorganizationsthatplanhavereached___________.

78.

a.somewhatnegativeconclusionsregardingthebenefitsofplanning

b.

c.generallymixedconclusionsregardingthebenefitsofplanning

d.

e.generallynegativeconclusionsregardingthebenefitsofplanning

f.

g.generallypositiveconclusionsregardingthebenefitsofplanning

h.

 

79.Thequalityoftheplanningprocessandtheappropriateimplementationoftheplansprobably___________.

80.

a.don’tcontributetohighperformancenearlyasmuchastheextentofplanning

b.

c.contributemoretohighperformancethandoestheextentofplanning

d.

e.contributelesstohighperformancethandoestheextentofplanning

f.

g.shouldbestudiedmoretofactuallydeterminewhichcontributesthemost

h.

 

81.Instudiesinwhichformalplanningdidnotleadtohigherperformance,____________.

82.

a.theexternalenvironmentoftenwastheculprit

b.

c.management’sexecutionoftheplanswasmostoftenthereasonforfailure

d.

e.employees’implementationoftheplanswastheprimaryreasonforfailure

f.

g.lackofcommunicationwasmostoftenthereasonforfailure

h.

 

83.Governmentalregulations,powerfullaborunions,andothercriticalenvironmentalforcesconstrainmanagers’optionsand__________theimpactofplanningonanorganization’sperformance.

84.

a.reduce

b.

c.increase

d.

e.neutralize

f.

g.don’taffect

h.

 

HowDoManagersPlan?

 

85.Planningisoftencalledtheprimarymanagementfunctionbecauseit____________.

86.

a.offerssomebasisforfuturedecisionmaking

b.

c.createsthevisionfortheorganizationalmemberstoworktoward

d.

e.establishesthebasisforalltheotherfunctions

f.

g.setsthetonefortheorganizationalculture

h.

 

87.Planninginvolvestwoimportantelements:

___________.

88.

a.goalsanddecisions

b.

c.goalsandplans

d.

e.plansanddecisions

f.

g.goalsandactions

h.

 

89.Goalsareobjectives,__________.

90.

a.andweusethetwotermsinterchangeably

b.

c.butgoalsarelongterm,andobjectivesareshortterm

d.

e.butgoalsareusedbytopmanagement,andobjectivesareusedbyfirst-levelmanagement

f.

g.butgoalsareusedinreferencetoprofits,andobjectivesareusedinreferencetoproductionoutput

h.

 

91.Plansaredocumentsthatoutlinehowgoalsaregoingtobemetand___________.

92.

a.definewhichdepartmenthaswhatresponsibilitiesneededtoaccomplishthegoals

b.

c.tellwhatmaterialsandprocessesarenecessarytofulfillthegoals

d.

e.identifyhowmuchcapitalisrequiredtocompletethegoals

f.

g.describeresourceallocations,schedules,andothernecessaryactionstoaccomplishthegoals

h.

 

93.__________canevaluatewhetheranorganizationissuccessful.

94.

a.Agoalistheonlymeasurethat

b.

c.Nosinglemeasure

d.

e.Plansarealsoameasurethat

f.

g.Stakeholdersaretheonlygroupsthat

h.

 

95.Whenmanagersemphasizeonegoal,they___________.

96.

a.assurethattheonegoalwillbeaccomplishedevenabovetheestablishedlevel

b.

c.ignoreothergoalsthatmustalsobereachediflong-termsuccessistoachieved

d.

e.makethegoaleasiertobeaccomplishedbyallorganizationalmembers

f.

g.denytheorganizationalmemberstheopportunitytogrowanddevelop

h.

 

97.Usingasingleobjectivecanresultinunethicalpracticesbecausemanagers____________.

98.

a.wanttosatisfythestockholdersoftheorganization

b.

c.willmanipulatetheoutcomesreportedtoassurethattheoneobjectiveisachieved

d.

e.willignoreotherimportantpartsoftheirjobsinordertolookgoodonthatonemeasure

f.

g.willuseovertimetoaccomplishthatsingleobjectivewithoutreportingit

h.

 

99.Officialstatementsofwhatanorganizationsaysandwhatitwantsitsvariousstakeholderstobeliev

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