robbinsmgmt10tb01.docx
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robbinsmgmt10tb01
Management,10e（Robbins）
Chapter1IntroductiontoManagementandOrganizations
1）Today'smanagersarejustaslikelytobewomenastheyaremen.
Answer:
TRUE
Diff:
2PageRef:
4
Topic:
WhoAreManagers?
Skill:
AACSB:
MulticulturalandDiversity
2）Managementaffectsemployeemoralebutnotacompany'sfinancialperformance.
Answer:
FALSE
Diff:
1PageRef:
5
Topic:
WhoAreManagers?
Skill:
AACSB:
Communication
3）Inordertobeconsideredamanager,anindividualmustcoordinatetheworkofothers.
Answer:
TRUE
Diff:
2PageRef:
5
Topic:
WhoAreManagers?
4）Supervisorsandforemenmaybothbeconsideredfirst-linemanagers.
Answer:
TRUE
Diff:
2PageRef:
6
Topic:
WhoAreManagers?
5）Effectivenessreferstotherelationshipbetweeninputsandoutputs.
Answer:
FALSE
Diff:
2PageRef:
7
Topic:
WhatIsManagement?
6）Effectivenessisconcernedwiththemeansofgettingthingsdone,whileefficiencyisconcernedwiththeattainmentoforganizationalgoals.
Answer:
FALSE
Diff:
2PageRef:
7
Topic:
WhatIsManagement?
7）Agoalofefficiencyistominimizeresourcecosts.
Answer:
TRUE
Diff:
2PageRef:
7
Topic:
WhatIsManagement?
8）Efficiencyisdescribedas"doingthingsright."
Answer:
TRUE
Diff:
2PageRef:
7
Topic:
WhatIsManagement?
9）Managerswhoareeffectiveatmeetingorganizationalgoalsalwaysactefficiently.
Answer:
FALSE
Diff:
3PageRef:
7
Topic:
WhatIsManagement?
10）Thefourcontemporaryfunctionsofmanagementareplanning,organizing,leading,andcontrolling.
Answer:
TRUE
Diff:
1PageRef:
8
Topic:
WhatDoManagersDo?
11）Determiningwhoreportstowhomispartofthecontrollingfunctionofmanagement.
Answer:
FALSE
Diff:
1PageRef:
8
Topic:
WhatDoManagersDo?
12）Directingandmotivatingarepartofthecontrollingfunctionofmanagement.
Answer:
FALSE
Diff:
2PageRef:
8
Topic:
WhatDoManagersDo?
13）Fayol'smanagementfunctionsarebasicallyequivalenttoMintzberg'smanagementroles.
Answer:
FALSE
Diff:
2PageRef:
8-9
Topic:
WhatDoManagersDo?
14）Therolesoffigurehead,leader,andliaisonareallinterpersonalroles.
Answer:
TRUE
Diff:
3PageRef:
9
Topic:
WhatDoManagersDo?
15）DisturbancehandlerisoneofMintzberg'sinterpersonalroles.
Answer:
FALSE
Diff:
3PageRef:
9
Topic:
WhatDoManagersDo?
16）Mintzberg'sinformationalmanagementroleinvolvesreceiving,collecting,anddisseminatinginformation.
Answer:
TRUE
Diff:
2PageRef:
9
Topic:
WhatDoManagersDo?
17）Mintzberg'sresourceallocationroleissimilartoFayol'splanningfunctionbecauseitinvolvesthecoordinationofemployee'sactivities.
Answer:
TRUE
Diff:
3PageRef:
8-9
Topic:
WhatDoManagersDo?
18）Resourceallocationanddisturbancehandlingarebothconsidereddecisionalroles.
Answer:
TRUE
Diff:
2PageRef:
9
Topic:
WhatDoManagersDo?
19）AfinancemanagerwhoreadstheWallStreetJournalonaregularbasiswouldbeperformingthefigureheadrole.
Answer:
FALSE
Diff:
2PageRef:
9
Topic:
WhatDoManagersDo?
20）Katzconcludedthatmanagersneedthreeessentialskills:
technical,human,andconceptual.
Answer:
TRUE
Diff:
3PageRef:
10-11
Topic:
WhatDoManagersDo?
21）Technicalskillsbecomelessimportantasamanagermovesintohigherlevelsofmanagement.
Answer:
TRUE
Diff:
2PageRef:
10
Topic:
WhatDoManagersDo?
22）Conceptualskillsbecomelessimportantasamanagermovesintotopmanagement.
Answer:
FALSE
Diff:
1PageRef:
11
Topic:
WhatDoManagersDo?
23）Humanskillsistheabilitytoworkwellwithotherpeople.
Answer:
TRUE
Diff:
2PageRef:
11
Topic:
WhatDoManagersDo?
24）Coachingandbudgetingareskillscloselyrelatedtothemanagementfunctionofleading.
Answer:
FALSE
Diff:
3PageRef:
8
Topic:
WhatDoManagersDo?
25）Intoday'sworld,organizationalmanagersatalllevelsandinallareasneedtoencouragetheiremployeestobeonthelook-outfornewideasandnewapproaches.
Answer:
TRUE
Diff:
2PageRef:
13
Topic:
WhatDoManagersDo?
26）Onlyfirst-linemanagersandemployeesneedtobeconcernedwithbeingcustomer-responsive.
Answer:
FALSE
Diff:
2PageRef:
13
Topic:
WhatDoManagersDo?
27）Innovationisonlyimportantinhigh-techfirms.
Answer:
FALSE
Diff:
2PageRef:
15
Topic:
WhatDoManagersDo?
28）Adistinctpurposeisimportantindefininganorganization.
Answer:
TRUE
Diff:
1PageRef:
14
Topic:
WhatIsanOrganization?
29）Anon-profitorganization,suchastheUnitedWay,cannotbeconsideredanorganization.
Answer:
FALSE
Diff:
2PageRef:
14
Topic:
WhatIsanOrganization?
30）Whichofthefollowingstatementsregardingmanagersintoday'sworldisaccurate?
A）Theiragerangeislimitedtobetween30and65.
B）Theyarefoundonlyinlargecorporations.
C）Theycanbefoundexclusivelyinfor-profitorganizations.
D）Thesinglemostimportantvariableinemployeeproductivityandloyaltyisthequalityoftherelationshipbetweenemployeesandtheirdirectsupervisors.
Answer:
D
Diff:
1PageRef:
5
Topic:
WhoAreManagers?
31）Someonewhoworkswithandthroughotherpeoplebycoordinatingtheirworkactivitiesinordertoaccomplishorganizationalgoalsis________.
A）anassemblylineworker
B）alaborer
C）amanager
D）asalesperson
Answer:
C
Diff:
1PageRef:
5
Topic:
WhoAreManagers?
32）Inthepast,nonmanagerialemployeeswereviewedasemployeeswho________.
A）reportedtotopexecutives
B）reportedtomiddlemanagers
C）supervisedothers
D）hadnoothersreportingtothem
Answer:
D
Diff:
1PageRef:
5
Topic:
WhoAreManagers?
33）Whichofthefollowingtypesofmanagersisresponsibleformakingorganization-widedecisionsandestablishingtheplansandgoalsthataffecttheentireorganization?
A）first-linemanagers
B）topmanagers
C）productionmanagers
D）researchmanagers
Answer:
B
Diff:
1PageRef:
6
Topic:
WhoAreManagers?
34）Alllevelsofmanagementbetweenthesupervisorylevelandthetopleveloftheorganizationaretermed________.
A）middlemanagers
B）first-linemanagers
C）supervisors
D）foremen
Answer:
A
Diff:
1PageRef:
6
Topic:
WhoAreManagers?
35）Whichofthefollowinglevelsofmanagementisassociatedwithpositionssuchasexecutivevicepresident,chiefoperatingofficer,chiefexecutiveofficer,andchairmanoftheboard?
A）teamleaders
B）middlemanagers
C）first-linemanagers
D）topmanagers
Answer:
D
Diff:
1PageRef:
7
Topic:
WhoAreManagers?
36）Agencyheadorplantmanagerismostlikelyassociatedwithwhichofthefollowing?
A）teamleaders
B）middlemanagers
C）first-linemanagers
D）topmanagers
Answer:
B
Diff:
2PageRef:
6
Topic:
WhoAreManagers?
37）Thelowestlevelofmanagementis________.
A）anonmanagerialemployee
B）adepartmentofresearchmanager
C）avicepresident
D）afirst-linemanager
Answer:
D
Diff:
1PageRef:
5
Topic:
WhoAreManagers?
38）Supervisorisanothernameforwhichofthefollowing?
A）teamleader
B）middlemanager
C）first-linemanager
D）topmanager
Answer:
C
Diff:
2PageRef:
5
Topic:
WhoAreManagers?
39）Managerswithtitlessuchasregionalmanager,projectleader,orplantmanagerare________.
A）first-linemanagers
B）topmanagers
C）productionmanagers
D）middlemanagers
Answer:
D
Diff:
2PageRef:
6
Topic:
WhoAreManagers?
40）Whichofthefollowingbestreflectsthemanagementstructureofatraditionalorganization?
A）pyramid
B）circle
C）hubwithspokes
D）infiniteline
Answer:
A
Diff:
1PageRef:
6
Topic:
WhoAreManagers?
41）Divisionmanagerisassociatedwithwhichofthefollowinglevelsofmanagement?
A）teamleaders
B）middlemanagers
C）first-linemanagers
D）topmanagers
Answer:
B
Diff:
2PageRef:
6
Topic:
WhoAreManagers?
42）________istheprocessofgettingactivitiescompletedefficientlyandeffectivelywithandthroughotherpeople.
A）Leading
B）Management
C）Supervision
D）Controlling
Answer:
B
Diff:
1PageRef:
6
Topic:
WhatIsManagement?
43）Thedistinctionbetweenamanagerialpositionandanonmanagerialpositionis________.
A）planningtheworkofothers
B）coordinatingtheworkofothers
C）controllingtheworkofothers
D）organizingtheworkofothers
Answer:
B
Diff:
2PageRef:
6
Topic:
WhatIsManagement?
44）Whichofthefollowingisanexampleofanefficientmanufacturingtechnique?
A）cuttinginventorylevels
B）increasingtheamountoftimetomanufactureproducts
C）increasingproductrejectrates
D）decreasingproductoutput
Answer:
A
Diff:
2PageRef:
7
Topic:
WhatIsManagement?
45）Wastingresourcesisconsideredtobeanexampleof________.
A）efficiency
B）effectiveness
C）inefficiency
D）ineffectiveness
Answer:
C
Diff:
2PageRef:
7
Topic:
WhatIsManagement?
46）Anautomobilemanufacturerthatincreasedthetotalnumberofcarsproducedatthesamecost,butwithmanydefects,wouldbe________.
A）efficientandeffective
B）increasingefficiency
C）increasingeffectiveness
D）concernedwithinputs
Answer:
B
Diff:
3PageRef:
7
Topic:
WhatIsManagement?
47）Effectivenessissynonymouswith________.
A）costminimization
B）resourcecontrol
C）goalattainment
D）efficiency
Answer:
C
Diff:
3PageRef:
7
Topic:
WhatIsManagement?
48）Efficiencyrefersto________.
A）therelationshipbetweeninputsandoutputs
B）theadditiverelationshipbetweencostsandbenefits
C）theexponentialnatureofcostsandoutputs
D）increasingoutputsregardlessofcost
Answer:
A
Diff:
2PageRef:
7
Topic:
WhatIsManagement?
49）Insuccessfulorganizations,________.
A）lowefficiencyandhigheffectivenessgohandinhand
B）highefficiencyandloweffectivenessgohandinhand
C）highefficiencyandhigheffectivenessgohandinhand
D）highefficiencyandhighequitygohandinhand
Answer:
C
Diff:
2Pa
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