《雇员培训与开发》课后练习题TBChap004文档格式.docx

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《雇员培训与开发》课后练习题TBChap004文档格式.docx

c.Choosetorespondtoallincomingmailwithin24hours.

d.Shootagunandconsistentlyhitasmallmovingtarget.

C

3. relatestothelearner’sdecisionregardingwhatinformationtoattendto,howtoremember,andhowtosolveproblems.

a.Cognitivestrategy

b.Motorskill

c.Attitude

d.Verbalinformation

A

Easy

4.Whichofthefollowingtypesoflearningoutcomeisreflectedthroughtheabilitytodesignandcodeacomputerprogramthatmeetscustomerrequirements?

a.Cognitivestrategies

b.Attitudes

c.Intellectualskills

d.Motorskills

4-6

©

2013byMcGraw-HillEducation.Thisisproprietarymaterialsolelyforauthorizedinstructoruse.Notauthorizedforsaleordistributioninanymanner.Thisdocumentmaynotbecopied,scanned,duplicated,forwarded,distributed,orpostedonawebsite,inwholeorpart.

5.Intellectualskillasalearningoutcomeprimarilyincludesthecapabilityto:

a.stateordescribepreviouslystoredinformation.

b.applygeneralizableconceptsandrulestosolvecomplexproblems.

c.executeaphysicalactionwithprecisionandtiming.

d.chooseapersonalcourseofaction.

6.Behaviormodificationisatrainingmethodthatisprimarilybasedon .

a.goalsettingtheory

b.informationprocessingtheory

c.expectancytheory

d.reinforcementtheory

D

7.Thetrainingimplicationof theoryincludesatraineridentifyingtheoutcomesthatalearnerconsidersmostpositiveornegative.

a.informationprocessing

b.identicalelements

c.reinforcement

d.DavidMcClelland’sneed

8.Accordingtothe theory,models’behaviororskillthatisrewardedisadoptedbyanobserver.

b.sociallearning

c.expectancy

d.goalsetting

9. isaperson’sjudgmentaboutwhetherheorshecansuccessfullylearnknowledgeandskills.

a.Self-efficacy

b.Self-actualization

c.Self-esteem

d.Self-conceptAnswer:

10.Logicalverificationtoincreaseself-efficacytypicallyinvolves:

a.perceivingarelationshipbetweenanewtaskandataskalreadymastered.

b.tryingouttheobservedbehaviorstoseeiftheyresultinthesamereinforcementthatamodelreceived.

c.motivatingtraineesbyhavingemployeeswhohavemasteredthelearningoutcomesdemonstratethemfortrainees.

d.determiningthedegreeofsupportandnegativeconsequencesintheworksettingforusingnewlyacquiredcapabilities.

11.Kenneth,anoperationsmanagerhasbeenassignedtotrainagroupofolderemployeesinthelogisticsdepartment.Hehastotrainthemtousethenewcomputersoftwarewhichwasinstalledrecently.Hedoessobyremindingthemthattheywerequickinlearningtousetheprevioussoftware.Kennethistypicallytryingto .

a.increasetheemployees’self-efficacy

b.deterexpectanciesoftheemployees

c.createmotorreproduction

d.raisethevalenceofthebehavior

Hard

12.Whichofthefollowingcreatesalearningorientationintrainees?

a.Emphasizingtrainedtaskperformance

b.Emphasizingcompetitionamongtrainees

c.Ensuringtraineescompletelyavoiderrorsandmistakes

d.Allowingtraineestoexperimentwithnewknowledgeandskills

13.Inexpectancytheory,abeliefthatperformingagivenbehaviorisassociatedwithaparticularoutcomeiscalled .

a.valence

b.instrumentality

c.maintenance

d.generalizing

14.Accordingtothe ,transferwillbemaximizedtothedegreethatthetasks,materials,equipment,andothercharacteristicsofthelearningenvironmentaresimilartothoseencounteredintheworkenvironment.

a.theoryofidenticalelements

b.stimulusgeneralizationapproach

c.cognitivetheoryoftransfer

d.informationprocessingtheory

15.Whichofthefollowingstatementsistrueofclosedskills?

a.Theyrequirethetraineetoadaptthegeneralprinciplestofitawiderangeofcircumstances.

b.Theyrefertotrainingobjectivesthatarelinkedtogenerallearningprinciples.

c.Theyrefertotrainingobjectivesthatarelinkedtolearningspecificskillsthataretobeidenticallyproducedbythetraineeontheirjob.

d.Theyaremoredifficulttotrainthanopenskills.

16. isalearningprocessthatinvolvesidentifyinglearnedmaterialinlong-termmemoryandusingittoinfluenceperformance.

a.Generalizing

b.Semanticencoding

c.Retrieval

d.Gratifying

17.Inthelearningprocesses,semanticencodingtypicallyinvolves:

a.informinglearnersofthelessonobjective.

b.providinglearningguidancetothelearners.

c.providinglearnerscuesthatareusedinrecall.

d.providingfeedbackaboutperformancecorrectness.

18.Whichofthefollowingstatementsistrueoforganizingasalearningstrategy?

a.Itfocusesonmemorizationoftrainingcontent.

b.Itfocusesonlearningthroughrepetitionoftrainingcontent.

c.Itrequiresthelearnertofindsimilaritiesandthemesinthetrainingmaterial.

d.Itrequiresthetraineetorelatethetrainingmaterialtoother,morefamiliarknowledge,skills,orbehaviors.

19.Thelearningcycleforatraineebeginswitha(n) .

a.reflectiveobservation

b.concreteexperience

c.abstractconceptualization

d.activeexperimentation

20.Gooddecisiveness,practicalapplicationofideas,andhypotheticaldeductivereasoningarelearningcharacteristicsofindividualsinthe learningstyle.

a.converger

b.diverger

c.assimilator

d.accommodator

21. referstoindividualcontroloverone’sthinking.

a.Modeling

b.Instrumentality

c.Valence

d.Metacognition

22. referstothelearner’sinvolvementwiththetrainingmaterialandassessingtheirprogresstowardlearning.

a.Automatization

b.Self-regulation

c.Elaboration

d.Generalization

23.Learner-learnerinteractionismostappropriatewhenlearnershaveto:

a.masterataskthatiscompletedalone.

b.maximizetheircriticalthinkingandanalysisskills.

c.acquirepersonalknowledgebasedonexperience.

d.enhancetheirself-awarenessandself-assessment.

24.Whichofthefollowingisadisadvantageofcommunitiesofpractice(COPs)?

a.Employeesarereluctanttoparticipatewithoutanincentiveandfearsharingtheirknowledgewithothers.

b.Theyarenotnaturallyoccurringincompanies;

hence,theyhavetobeforced.

c.Socialinteractionisdiscouraged;

hence,learningoccursoffthejob.

d.Theymakeittediousforemployeestosharebestpractices,learnfromoneanother,andimprovebusinessprocesses.

25.Lapsesthatinhibittransferoftrainingtypicallytakeplacewhentrainees:

a.usepreviouslylearned,lesseffectivecapabilitiesinsteadofapplyingthecapabilitiesemphasizedinthetrainingprogram.

b.makeperformanceofatask,recallofknowledge,ordemonstrationofaskillsoautomaticthatitrequireslittlethoughtorattention.

c.completepracticeexercisesatonetimewithinalessonorclassratherthandistributingtheexerciseswithinthelesson.

d.identifylearnedmaterialinlong-termmemoryanduseittoinfluenceperformance.

26.Whichofthefollowingisanexampleoftheinternalconditionsnecessaryforlearningoutcomes?

a.Providingtraineesopportunitiestopracticenewskills

b.Strongmessageprovidedtotraineesfromcrediblesource

c.Verbaldescriptionofstrategy

d.Recallofprerequisites,similartasks,andstrategies

True/False

1.Feedbackfromtrainersandcoachesdeterstraining.

a.True

b.False

2.Recognizingthatemployeeshavepreferencesregardinghowtheywanttolearnisagoodpracticeintraining.

3.Developingacomputerprogramthatmeetscustomerspecificationsisanexampleofanintellectualskillslearningoutcome.

4.Instructionreferstothetrainer’smanipulationoftheenvironmentinordertohelptraineeslearn.

5.Theadultlearningtheoryassumesthatadultsenteralearningexperiencewithasubject-centeredapproachinsteadofproblem-centeredappr

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