mis12-信息系统复习参考3文档格式.doc

mis12-信息系统复习参考3文档格式.doc

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UseofIT

3）Afirmcanbesaidtohavecompetitiveadvantagewhentheyhavehigherstockmarketvaluationsthantheircompetitors.

2 PageRef:

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3.2

4）Thecompetitiveforcesmodelwascreatedfortoday'

sdigitalfirm.

1 PageRef:

5）Researchhasshownthatonly25%offirmsareabletoaligntheirinformationtechnologywiththeirbusinessgoals.

111

3.5

6）Customersareoneofthecompetitiveforcesthataffectanorganization'

sabilitytocompete.

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7）Atransparentmarketplacemeansthatthereishighproductdifferentiation.

8）TheeffectoftheInternethasbeentoraisebargainingpoweroversuppliers.

9）Inanefficientcustomerresponsesystem,digitalansweringsystemsareusedtomonitorandrespondtocustomerinquiries.

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10）Inthestrategyofproductdifferentiation,informationsystemsareusedtoenablenewproductsandservices.

11）Masscustomizationisaformofmassproduction.

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12）Stronglinkagestocustomersandsuppliersdecreaseswitchingcosts.

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13）IntheageoftheInternet,Porter'

straditionalcompetitiveforcesmodelisstillatwork,butcompetitiverivalryhasbecomemuchmoreintense.

14）Inthevaluechainmodel,primaryactivitiesaremostdirectlyrelatedtotheproductionanddistributionofthefirm'

sproductsandservicesthatcreatevalueforthecustomer.

102

3.3

15）Thevaluechainmodelclassifiesallcompanyactivitiesaseitherprimaryorsupport.

16）Theideadrivingsynergiesisthatwhentheoutputofsomeunitscanbeusedasinputstootherunits,therelationshipcanlowercostandgenerateprofits.

107

3.4

17）Allorganizationshavebedrock,unassailableassumptionsthatdefinetheirgoalsandproducts.

84

18）Inademonstrationofnetworkeconomics,themorepeoplethatuseAdobesoftwareandrelatedproducts,thegreaterthevalueofthesoftware.

108

19）Thetermbusinessecosystemdescribestheinterplaybetweenthevariousorganizationalforceswithinafirm.

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20）TheuseofInternettechnologiesallowscompaniestomoreeasilysustaincompetitiveadvantage.

21）Asdiscussedinthechapteropeningcase,whichofthefourgenericstrategiesdidVerizonemploytocombatthecompetitionofferedbyAT&

T?

A）low-costleadership

B）focusonmarketniche

C）customerandsupplierintimacy

D）productdifferentiation

D

79,97

AnalyticSkills

Analysis

22）Theinteractionbetweeninformationsystemsandorganizationsisinfluenced

A）primarilybythedecisionmakingofmiddle-andsenior-managers.

B）bymanyfactors,includingstructure,politics,culture,andenvironment.

C）bytwomainmicroeconomicforces:

capitalandlabor.

D）primarilybytheorganization'

sbusinessprocessesandculture.

B

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23）Anorganizationisa

A）stable,formalsocialstructurethattakesresourcesfromtheenvironmentandprocessesthemtoproduceoutputs.

B）formal,legalentitywithinternalrulesandproceduresthatmustabidebylaws.

C）collectionofsocialelements.

D）BandC

E）A,B,andC

E

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24）Howdoesthetechnicalviewoforganizationsfallshortofunderstandingthefullimpactsofinformationsystemsinafirm?

A）Itseesinformationsystemsasawaytorearrangetheinputsandoutputsoftheorganization.

B）Itseescapitalandlaborasprimaryproductionfactors.

C）Itseestheinputsandoutputs,laborandcapital,asbeinginfinitelymalleable.

D）Itseestheorganizationasasocialstructuresimilartoamachine.

C

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Evaluation

25）Accordingtothe________definitionoforganizations,anorganizationisseenasameansbywhichprimaryproductionfactorsaretransformedintooutputsconsumedbytheenvironment.

A）microeconomic

B）macroeconomic

C）sociotechnical

D）behavioral

A

26）AllofthefollowingaremajorfeaturesoforganizationsthatimpacttheuseofinformationsystemsEXCEPTfor

A）businessprocesses.

B）environments.

C）goals.

D）agencycosts.

27）Businessprocessesarecollectionsof

A）informalpracticesandbehaviors.

B）formalizedanddocumentedpractices.

C）routines.

D）rightsandprivileges.

28）WhichofthefollowingwouldNOTbeconsideredadisruptivetechnology?

A）instantmessaging

B）e-mail

C）Internettelephony

D）PCs

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29）Mintzberg'

sclassificationoforganizationalstructurecategorizestheknowledge-basedorganizationwheregoodsandservicesdependontheexpertiseandknowledgeofprofessionalsasa（n）

A）entrepreneurialstructure.

B）divisionalizedbureaucracy.

C）professionalbureaucracy.

D）adhocracy.

30）AlargebureaucracyexistinginaslowlychangingenvironmentthatproducesstandardproductsandisdominatedbycentralizedmanagementmakingisclassifiedbyMintzbergasa________bureaucracy.

A）machine

B）professional

C）divisionalized

D）multidivisional

31）Anexampleofaprofessionalbureaucracyisa

A）smallstartupfirm.

B）schoolsystem.

C）mid-sizemanufacturingfirm.

D）consultingfirm.

32）Thecostsincurredwhenafirmbuysonthemarketplacewhatitcannotmakeitselfarereferredtoas

A）switchingcosts.

B）transactioncosts.

C）procurement.

33）WhichofthefollowingstatementsisNOTtrueaboutinformationtechnology'

simpactsonbusinessfirms?

A）Ithelpsfirmsexpandinsize.

B）Ithelpsfirmslowerthecostofmarketparticipation.

C）Ithelpsreduceinternalmanagementcosts.

D）Ithelpsreducetransactioncosts.

89-90

34）Accordingtoagencytheory,thefirmisviewedasa（n）

A）unified,profit-maximizingentity.

B）taskforceorganizationthatmustrespondtorapidlychangingenvironments.

C）entrepreneurialendeavor.

D）"

nexusofcontracts"

amongself-interestedindividuals.

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35）AccordingtoLeavitt'

smodeloforganizationalresistance,thefourcomponentsthatmustbechangedinanorganizationinordertosuccessfullyimplementanewinformationsystemare

A）environment,organization,structure,tasks.

B）technology,people,culture,andstructure.

C）organization,culture,management,andenvironment

D）tasks,technology,people,andstructure.

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36）The________modelisusedtodescribetheinteractionofexternalforcesthataffectanorganization'

sstrategyandabilitytocompete.

A）networkeconomics

B）competitiveforces

C）competitiveadvantage

D）demandcontrol