跨文化冲突分析 8000字论文.docx

跨文化冲突分析 8000字论文.docx

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跨文化冲突分析8000字论文

毕业论文

OnInter-culturalConflictsinSino-AmericaBusinessCommunicationUndertheBackgroundofCulturalGlobalization

文化全球化背景下中美商务沟通中的跨文化冲突分析

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外国语学院

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英语（教育方向）

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Acknowledgements

Thethesisiscompletedalthoughalottobedesired.Whilethecompletionthethesiscannotbeseparatedfromthegreathelpofalotofpeople.Iwouldliketoextendmywarmestgratitudeandgenuineappreciationtothosewhogivemesupportandassistancedirectlyandindirectlyduringtheprocessofmakingtheresearch.

Firstandforemost,Iwouldliketoaddressmyspecialthankstomyeruditeandamiablesupervisor,associateprofessorXXX.Sheprovidesmevaluableadviceandsuggestionsaboutthesisaswellasmanylifetruth.Herrighteousscholarshipanduprightlifeattitudeinfluencedmedeeply.

Besides,IwanttoshowmygratitudetoalltheteachersintheXXXCollege.Theirearnestteachingsnotonlygavemealotofknowledgebutalsohelpedmetosetupcorrectoutlookonlife.

Thirdly,IwouldliketoexpressmygratefulnesstomydearestclassmatessuchasXXXandXXX.TheyalwaysgavemeadvicefriendlyandencouragedmeheartilyduringthetimeIcompletingthethesis.

Lastbutnotleast,Iwanttogivemythankstomypatents.Theirearnestsupportandpatientlycareisthewealthofmywholelife.

OnInter-culturalConflictsinSino-AmericaBusinessCommunicationundertheBackgroundofCulturalGlobalization

Abstract

Withthedevelopmentofglobalization,thecommunicationamongcountriesismoreandmorefrequent.Avarietyofjointventuresandforeign-fundedenterprisesemergesinChina,whichfacilitatethediversificationofChineseeconomicformsaswellastheprosperityofChineseeconomy.Entering21thcentury,businesscommunicationbetweenChinaandAmericaincreaserapidly.BothChinaandAmericaattachgreatimportanceonthebilateraltraderelations.CulturaldifferencesbetweenChinaandtheAmericaisthebiggestobstacletothedevelopmentofbilateraleconomicandtraderelations,whichisreflectedinallaspects,includingvalues,beliefs,waysofthinking,communication,etc.ItissupposedtobesolvedinthebackgroundofCulturalglobalization.Culturalglobalization referstothetransmissionofideas,meaningsand values aroundtheworldinsuchawayastoextendandintensify socialrelations. Thecirculationofculturesenablesindividualstopartakeinextendedsocialrelationsthatcrossnationalandregionalborders.CulturalglobalizationisbeneficialtothedevelopmentoftheforeigntradebetweenChinaandAmericaaswellastheamalgamationoftheworldcultureanddiminishconflictsandobstaclesamongcountries.ThispaperissupposedtoanalyzethedifferentculturesbetweenChinaandAmericaunderthebackgroundofculturalglobalization,findingouttheexistingconflictsinthebusinesscommunication,includingtheconflictsindailycommunicationandbusinessnegotiation,languagestylesandcontextaswellasdifferentworkinggroupsandidentities.Thecausefortheculturalconflictsarealsotobediscussedfromtheculturalpersonality,developmentandinterests.Throughthediscussionofculturalconflicts,thesolutionsaretoberaisedsothatimprovetheefficiencyofthebusinesscommunicationbetweenChinaandAmerica.

Keywords:

Inter-culturalconflicts,Sino-Americabusinesscommunication,Culturalglobalization

文化全球化背景下中美商务沟通中的跨文化冲突分析

摘要

随着全球化的发展，国与国之间的交往日益频繁。

大量的中外合资、外资企业在中国如雨后春笋般出现，促进了国内经济形式的多样化和中国经济的繁荣。

进入21世纪后，中美之间的商务交流骤增，两国对双边贸易关系都极为看重。

而文化的不同则成为两国双边贸易关系发展的最大障碍，这种障碍反映在方方面面，如价值观、信仰、思维方式等方面的不同。

而这种不同可以在文化全球化的背景下得以解决。

文化全球化是指世界范围内传播思想、意义、价值观等，以扩大和强化社会关系，文化的循环使得个体能够跨越国家和区域的边界来扩展社会关系，对中美商务交流的发展具有重大意义，同时也有利于世界文化的融合以及国与国之间冲突和障碍的消除。

本文在文化全球化的背景下，分析中美两国不同的文化，包括日常交流和商务谈判、语言风格和语境、工作团体与身份认同等方面的不同。

本文也将从文化性格、发展与利益等方面讨论中美文化差异的根源。

通过以上分析，文章会提出解决中美商务交流中跨文化冲突的办法，以提高中美商务沟通效率和质量。

关键词：

跨文化冲突，中美商务沟通，文化全球化

Contents

Acknowledgements…………………………………………………………………………..I

AbstractinEnglish…………………...………………………………………………………II

AbstractinChinese………………………………………………………………………..IV

1Introduction………………………………………..……………………………………..1

2LiteratureReview……...........………………………………….………...……….……...3

2.1Inter-culturalCommunication………………….…………….………………...…....3

2.2DefinitionandFeaturesofCulture…………………………………..……………….3

2.3FeaturesofInter-culturalConflictsinBusinessCommunicationundertheBackgroundofCulturalGlobalization…………………………………..………………..............................5

2.4PreviousStudiesatHomeandAbroad………………………………….....…………5

3Inter-culturalConflictsinBusinessCommunicationbetweenChinaandAmericaUndertheBackgroundofCulturalGlobalization………………………………….............6

3.1Inter-culturalConflictsinBusinessCommunicationOccasions.................................6

3.1.1DailyCommunication…………………………………..………...……..........7

3.1.2BusinessNegotiations…………………………………..…………...…..........7

3.2Inter-culturalConflictsinBusinessCommunicationObjects......................................8

3.2.1DifferentWorkingGroups…………………………………..……...………...8

3.2.2DifferentIdentities…………………………………..………………..............9

3.3Inter-culturalConflictsinBusinessCommunicationLanguageUses.........................9

3.3.1LanguageStyles…………………………………..……………....................10

3.3.2LanguageContexts……………………............……………..………………10

3.4CaseAnalysis…………………………………..………………...............................11

4AnalysisoftheCausesoftheCrossCulturalConflictsinSinoAmericanBusinessCommunication…………………………………..……………….........................................12

4.1TheTheoryofCrossCulture…………………………………..………………......12

4.1.1SixValueOrientationTheory………………………………..…..…………12

4.1.2CulturalDimensionTheory…………………………………..……………13

4.2ReasonsofCross-culturalConflictsinSinoAmericaBusinessCommunicationsundertheBackgroundofCulturalGlobalization…………………………………..…………13

4.2.1DifferencesinCulturalPersonality………………………...………..……..14

4.2.2DifferentLevelsofCulturalDevelopment………………..……………….14

4.2.3TheInterestshaveChangedundertheGlobalization...................................15

5AnalysisoftheCountermeasuresforSolvingCrossCulturalConflictsinSinoAmericanBusinessCommunication…………………………………..………………........15

5.1TheNecessitiesofSolvingCrossCulturalConflictsinSinoAmericanBusinessCommunication…………………………………..………………...........................................15

5.2CountermeasuresforSolvingCrossCulturalConflictsinSinoAmericanBusinessCommunicationunderBackgroundofCulturalGlobalization.................................................16

5.2.1Enhancethesensitivityofcross-culturalideas.............................................16

5.2.2Strengthencommunicationandestablishaglobalculturalview..................17

5.2.3Seekcommongroundandstrengthencross-culturalawareness...................17

6Conclusion……………………………………...…………………………….….……….19

Notes…………………………………...………………………………………...….…….…20

Bibliography…………………………………...………………………………...…..………21

OnInter-culturalConflictsinSino-AmericaBusinessCommunicationUndertheBackgroundCulturalGlobalization

1Introduction

Withthedevelopmentofglobalization,businesscommunicationamongcountriesaremoreandmorefrequent.Cooperationandcompetitionarethemainstreaminthebusinesscommunication,whichdeterminestheimportantpositionofcountries’interactionandcommunication.ChinaandAmericaaretwogreatpowersintheworld.Therearemanyconnectionsnotonlyinpoliticsbutalsoineconomy.In1980s,Chinaputforwardthepolicyofreformandopeningup,thebusinessrelationshipswithcountriesintheworldarecloser,especiallywithAmerica.AfterenteringWTO,BusinesscommunicationbetweenChinaandAmericabecamemorefrequent.ItcanbeseenthatthebusinesscommunicationbetweenChinaandAmericaisanimportantpartforChineseforeigntrade.AsthecrucialpositionofSino-Americabusinesscommunicationtakes,therearemanyculturalconflictsamongthebusinessinteractionbetweenChinaandAmerica,sincethedifferentcultures.TheconflictsalwaysposechallengeandinstabilitytobusinesscommunicationbetweenChinaandAmerican.Henceitisurgenttosolvetheinter-culturalconflictsinordertoadvancethebusinesscommunication.

Entering21thcentury,businesscommunicationbetweenChinaandAmericaincreaserapidly.BothChinaandAmericaattachgreatimportanceonthebilateraltraderelations.CulturaldifferencesbetweenChinaandtheAmericaisthebiggestobstacletothedevelopmentofbilateraleconomicandtraderelations,whichisreflectedinallaspects,includingvalues,beliefs,waysofthinking,communication,etc.ItissupposedtobesolvedinthebackgroundofCulturalglobalization.Culturalglobalization referstothetransmissionofideas,meaningsand values aroundtheworldinsuchawayastoextendandintensify socialrelations. Thecirculationofculturesenablesindividualstopartakeinextendedsocialrelationsthatcrossnationalandregionalborders.CulturalglobalizationisbeneficialtothedevelopmentoftheforeigntradebetweenChinaandAmericaaswellastheamalgamationoftheworldcultureanddiminishconflictsandobstaclesamongcountries.ThispaperissupposedtoanalyzethedifferentculturesbetweenChinaandAmericaunderthebackgroundofculturalglobalization,findingouttheexistingconflictsinthebusinesscommunication,includingtheconflictsindailycommunicationandbusinessnegotiation,languagestylesandcontextaswellasdifferentworkinggroupsandidentities.Thecausefortheculturalconflictsarealsotobediscussedfromtheculturalpersonality,developmentandinterests.Throughthediscussio