行为因素在地下矿井安全管理中的作用毕业论文外文翻译.docx
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行为因素在地下矿井安全管理中的作用毕业论文外文翻译
英文原文
Theroleofbehavioralfactorsonsafetymanagementinundergroundmines
P.S.Paula,andJ.Maiti,a,,aDepartmentofIndustrialEngineeringandManagement,IIT,Kharagpur721302,WestBengal,India
Abstract:
Traditionalapproachesonthepreventionofaccidents/injuriesinminesreacheditslimitofeffectivenessinimprovingsafetyperformanceandafreshapproachisutmostrequired.Behavioralsafetyanalysishasbeenidentifiedasaneffectivealternativeinmanyindustries.Thispaperisthereforesoughttoexaminetheroleofbehavioralfactorsontheoccurrenceofmineaccidentsandinjuriesthroughacasestudy.DatawerecollectedfromtwoneighboringundergroundcoalminesoperatingunderalargepublicsectororganizationofIndia.High–lowplotsandt-testweredonetoexplorethedifferencesbetweenbehavioralcharacteristicsofaccidentinvolved(case)andnon-involved(control)workers.Howthesedifferencescouldcauseaccidents/injuriesinmineswasestimatedthroughstructuralequationmodeling.Thecasestudyresultsshowthataccidentgroupofworkers(cases)aremorejobdissatisfied,negativelyaffected,andhighlyrisktakingcomparedtothenon-accidentgroupofworkers(controls).Theaccidentmodelpathanalysisshowsthatnegativeaffectivity,jobdissatisfaction,andrisktakingbehaviorspredictanincreasednumberofinjuriesinmines.Apartfromdirectinfluencestoworkinjuries,negativeaffectivityandjobdissatisfactionmakeworkerstotakemorerisksandbehaveunsafely.Thesefindingscontributetothedesignofsafetyprogramsincludingsafetytraining,whichshouldbebehaviorallymotivated.Minesafetymanagementofthecasestudyminesshouldoutskirttheirageoldbeliefthataccidents/injuriesareduetohazardousnatureofminingandonlyengineeringcontrolandregulatorymonitoringaresufficientforimprovingsafetyofthemines.Themultivariateanalysisalsoshowsthatexperiencebearsnorelationshipswithworkinjuryindicatingthatalessexperiencedworkerisequallylikelytobeinjuredasanexperiencedworker.Itimpliesthatexperiencethoughhelpsworkersinunderstandingthephysicalhazards,however,avoidingtheimminentdangerismuchmorebehavioral.Thevariablesnegativeaffectivity,jobdissatisfaction,andrisktakingbehaviorsarethereforecrucialinavoidingaccident/injuriesinmines.
Keywords:
Minesafetymanagement;Occupationalinjury;Behavioralfactors;Structuralequationmodeling
1.Introduction
ApproachestomanagingsafetygivingemphasissolelyonmanagementstylesfollowedinthepostWorldWarIIeraarenowreferredtoas‘traditional’.Thetraditionalsafetymethodshavebeenresponsibleforsomesignificantimprovementinsafetyovertheyears.However,thoughsomeofthemostcommonandsevereaccidentswereeliminated,theresultsfromtraditionalmethodsfollowedthelawofdiminishingreturnssomuchsothatafreshapproachisconsideredessentialintheareaofminesafety.Thefieldofbehavioralanalysis(behaviorbasedsafety)has,therefore,beenidentifiedasanimportantapproachwithdirectapplicationintheareaofoccupationalsafetyleadingtosignificantimprovement(Krauseetal.,1999).Thebehavioralapproachnotonlyemphasizesthepinpointingofdesiredperformancebutalsoprovidesapositivemeansofmotivatingworkerstoperforminaconsistentlysafemanner.
Behaviorbasedsafetywhichgotitsstartinthe1970s,buthasgainedinpopularityinthe1990sisfoundedontheprinciplesandproceduresofaparticularsubdisciplineofpsychologycalledappliedbehavioranalysis.Behaviorbasedsafetyprogramsfocusoneffort(behavior)ratherthanresults(i.e.,numberofaccidents).Proponentsofbehavior-basedsafetybelievethatfocusingonsafeworkbehaviorsleadtoreductionofat-risk-behaviorsand,ultimatelyreducedaccidentsandinjuries.KrauseandRussell(1994)confirmthatriskybehavioriscommonlypresentinmostinjurysituationswherepeopleareinjured.Whenaninjuryrelatedtobehavioroccurs,itishighlylikelythatthissameattitudehasnotcausedinjurypreviously.Hence,riskybehaviormanifestedregularly,becomesapartofthesystem(commoncause).Therefore,itisthesecauseswhichmustbeidentified,moresothanthespecialones,because,oncefound,theydonotrequirereactions,suchasdisciplining,newregulations,etc.,butfundamentally,animprovementofthesystem.Behaviorbasedsafetyinterventionsarepeoplefocusedandareoftenbasedupononetooneorgroupobservationsofemployeesperformingroutineworktasks,feedbackonsafetyrelatedbehavior,coachingandmonitoring(Coxetal.,2004).Behaviorbasedsafetyprogramsconsistofemployeetrainingregardingsafeandat-riskbehaviors,systematicobservationsandrecordingoftargetedbehaviors,feedbacktoemployeesregardingthefrequencyandpercentageofsafeversusat-riskbehaviors,andincentivetoencouragetheobservationandfeedbackprocess.ThepioneeringworkofimprovingworkplacesafetyutilizingbehavioralapproachestosafetywasdonebyKomakietal.(1978).Theirstudyreportedthatbehavioralsafetyprogramsencouragedemployeestoactsafely.SimilarfindingswereechoedbystudiesofCooperetal.,1994,Krauseetal.,1999andCoxetal.,2004.
Coxetal.(2004)intheirstudywithinUKreactorplantsconfirmedthatbehavioralsafetyprovidedconsiderablevaluetostudytheorganizationasitsupportedculturalrealignmenttowardsa‘safetyfirst’culture.Cultureingeneral,andsafetycultureinparticular,isoftencharacterizedasanenduringaspectoftheorganization(CoxandCheyne,2000).OrganizationalsafetycultureasreportedbyCoxandCheyne(2000)composedof(i)anorganizationalattributewhichmanifestsinsafetypolicy,systemsandprocesses,structuresandreports,(ii)perceptionsoftheorganizationswhichmanifestinemployee,contractors,andexternalperceptions,and(iii)individualperceptionswhichmanifestinemployeescommitment,attitudes,responsibilityandbehaviors.
Theorganizationalapproachestosafetyfocusonorganizationalfactorsaffectingsafety,bothmacroandmicrolevels,whichstemthroughimprovedprocessandprocedure,managementpolicies,supervisionandtraining,management-workersrelationships,managementcommitmentandothers.Severalrecentpublicationsoninjuryinvestigationpointtotheincreasingimportanceoftheroleoforganizationalfactors,asantecedentstothesequenceofaninjury.AmongstthesestudiesarethoseofTurner,1978,Wright,1986,WagenaarandGroeneweg,1987,Shrivastava’sBhopal,1987,Dawsonetal.,1991,Hurstetal.,1991,Embrey,1992,SimardandMarchand,1995,HofmannandStetzer,1996,KampandKrause,1997,Brownetal.,2000andCoxandCheyne,2000.Wright(1986),forexample,hadinvestigatedtherelevanceoforganizationalfactorsasthegenesisofthesequenceoftheinjurysituation,andidentifiedthreeareasnamelydangerousprocesses,production/taskrelatedpressureandcommunicationasthemajorantecedentstothesequenceofaninjury.WagenaarandGroeneweg(1987)inastudyinwhichtheyreviewonehundredinjurysituationsatseatodeterminethetypesofhumanerror,alsodetectedorganizationalfactorssuchasinformationprocesses,andsocialpressureaffecthumanbehaviors.Turner(1978)inhisstudiesofworksitedisasterspointedoutthatcommunicationproblemscontributetoinjurycausation.Heargued,however,thattheeventsthatcausedisastersaccumulatebecausetheyareignoredormisinterpreted,astheresultofhabitsorroutine,falsebeliefs,inadequatecommunication,thoughtlessnormsorinstructionsandunjustifiedoptimism.Healsoemphasizedthatsafetypracticesrequiretheinterventionofmanagementandalltheworkforce.Managersmustcreateapositivesafetycultureandanopenatmosphereoflearninginwhicherrorsandincidentscanbeopenlydiscussedwithoutblameorrecrimination.Atamoreorganizationallevel,Shrivastava’sBhopal(1987)statesthatinjuriesaretheconsequenceofthefollowingthreefactors(i)humanbeings(ii)organizationsand(iii)technologyused.Otherauthorshavealsovoicedequallytotheabovefactors.Embrey(1992),forexample,identifiedkeyfactorsoforganizationthatmayhaveaninfluenceonthedevelopmentofsafety:
thebalancebetweensafetyandproduction,timepressure,communicationandco-ordinationsystemsandthesafetyculture.Dawsonetal.(1991)similarlyconcludedthatthechannelsofcommunicationandthesafetyculturearetwokeyfactorsthatmayinfluencetheunderstandingoftechnicalandsocialsystemsoforganizationbytheworker.Intheirstudy,SimardandMarchand(1995)investigatedthepropensityofworkgroupstotakesafetyinitiativesandtheinfluenceofvariousorganizationalfactorsthatmayimpactonworkers’safetybehaviors.Theyfoundthatthemicroorganizationalfactorssuchaswork-processandhazards,workgroupcohesivenessandco-operation,andsupervisor’sexperienceandapproachestosafetymanagementaretheprimarydeterminantsofthepropensityofworkgroupstotakesafetyinitiatives.SimilarfindingswerereportedbyReason,1995andReason,1997forrailaccidents,andCairdandKline(2004)forhighwayaccidents.
Studiesontheperspectiveofworkplacesafetythereforeunfoldtwomajorcategoriesoffactorsnamely,individualandorganizational.Theauthorsrepresentingtheviewundertheindividual-as-causeheadingconcludedthatemployee’sattitudesandbehaviorsarethemostimportantantecedentstounsafeacts,accidents,andinjuries.Thegeneralimplicationshereisthatemployeecenteredfixescansolvesafetyproblems(Brownetal.,2000).Although,theresearchersaremostcertainlyawareoftheroleoforgan