国外著名酒店工程部操作程序英文版.docx

国外著名酒店工程部操作程序英文版.docx

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国外著名酒店工程部操作程序英文版

STANDARDSANDPROCEDURES

DEPARTMENT:

JOBCATEGORY:

REPAIRSANDMAINT.KEN–FIX–IT/HANDYMAN

HEAD:

CHIEFENGINEERG.M.APPROVAL:

DATE：

TASK:

CHECKINGDOORSTOPS

STANDARD:

DOORSTOPSARESRCUREANDSTOPPINGFURNITUREDAMAGE.

PROCEDURE:

1Checkdoorstopissecurelyfixedtowallorfloor.

2.Checktherubberonthestopisingoodconditionandlocatedcorrectly.

3Checkthedoorstopislocatedatthecorrectheightandpositiontostopthedoorbeforeithitsanyotheritem.

4Checkandrepairanydamageonthebackofthedoorwherethestophitsit.

5Reolaceanydoor,stopthowingsignsofrust.

STANDARDSANDPROCEDURES

DEPARTMENT:

JOBCATEGORY:

REPAIRSANDMAINT.KEN–FIX–IT/HANDYMAN

HEAD:

CHIEFENGINEERG.M.APPROVAL:

DATE：

TASK:

CHECKINGRAKIOCONTROLS

STANDARD:

RADIOCONTROLSAREOPERATINGANDINGOODORDER.

======================================================================

PROCEDURE:

1Checkradioknobsoperatefreelyandlockoutwhenanotherisdepressed.

2Checklineindicatorglobesareoperating.

3Checkengravingiscolourinfilledandclear.

4Checkallstationsareandtuned.

5Checkvolumecontrolissecureandoperatingvolumelevelsarecorrect.

6Checkcoverplateisnotscratchedormarkedandissecurelyfixedtothewall.

7Checkvolumecontrolinthebatheoomoperatescorrectlyandissecure.

8Checksoundreproductionfromspeakerisclearandspeakersarenotdamaged.

STANDARDSANDPROCEDURES

DEPARTMENT:

JOBCATEGORY:

REPAIRSANDMAINT.KEN–FIX–IT/HANDYMAN

HEAD:

CHIEFENGINEERG.M.APPROVAL:

DATE：

TASK:

CHECKINGTOILETLETFLUSH

STANDARD:

TOENSURECORRECTOPERATIONANDWATERCONSERVATION

PROCEDURE

1Depressflushbuttonandtimetheflushcycle,thisshouldnotexceed7secondsorbelessthan4seconds.

2Aftertheflushensuresystemshutsofwatersupplytothebowlandstartsrefillingthecisterntank.

3Checkthethankrefillshutsofftightly,25mmblowtheoverflowpipebyremovingthelidandwatchingthewaterinletandlevel.

STANDARDSANDPROCEDURES

DEPARTMENT:

JOBCATEGORY:

REPAIRSANDMAINT.KEN–FIX–IT/HANDYMAN

HEAD:

CHIEFENGINEERG.M.APPROVAL:

DATE：

TASK:

CHECKINGAGUESTROOMCLOCK

STANDARD:

CLOCKWILLBECHECKEDANDSETATTHECORRECTTIMEEACHKEN–FIX–VISIT

PROCEDURE:

Eachguestroomisequippedwithananalogclocklocatedonthebedsideconetrolpanelorbetweeneachbed.

Theclockistobeadjustedtothecorrecttimeoneachvisitbyturningtheknobinthecentreoftheclockeitherclockwiseoranticlockwise.Thiswillturntheminutehandandengagethehourhandeachrevolutiontotickoverthehour.Whentimeiscorrectlysetreleasecentreadjustbuttonandwatchforoneminutetoensuretheclockticksoveroneminute.

Checkthealarmoff/onswitchisturnedintheoffposition.TocheckthealarmoperationdepressthecentreadjustdnobandsetthealarmtogooffIminuteaheadofthetimeindicatedontheclock.Switchthealarm,switchtoonandwaitforalarmtosound,whenalarmhassoundedswitchthealarmoff.

STANDARDSANDPROCEDURES

DEPARTMENT:

JOBCATEGORY:

REPAIRSANDMAINT.KEN–FIX–IT/HANDYMAN

HEAD:

CHIEFENGINEERG.M.APPROVAL:

DATE：

TASK:

CHECKINGARTWORK

STANDARD:

ENSUREARTWORKISINGOODCONDITIONANDSECURELYMOUNTEDTOWALL

======================================================================

PROCEDURE:

1.Checkartworkissecurelymountedandfixedtowall.

2.Checkartworkismountedsquareandlevel,adjustifnecessary.

3.Repairanyscratches,marksordamageonartworkframe.

4.Ensureartworkissittingflushinframeandfreeofwrinkles

5.Checkglassforscratchesofcracksandreplaceasnecessary.

6.ReportanydamagetoartworkprinttotheChiefEngineer

STANDARDSANDPROCEDURES

DEPARTMENT:

JOBCATEGORY:

REPAIRSANDMAINT.KEN–FIX–IT/HANDYMAN

HEAD:

CHIEFENGINEERG.M.APPROVAL:

DATE：

TASK:

CHECKINGOFVENTS

STANDARD:

MAINTAINAIRCONDITIONINGVENTSFREEOFDUSTANDCLEAN..

======================================================================

PROCEDURE:

Returnairfilterswillnotremovealldustparticlesfromtheair,thiscombinedwiththestaticbuildupgrillscausedbyairflowingcontinuouslyacrossgrillsinonedirection,willcausedustbuilduponthegrills.

ThisistobecleanedoffwithadryclothduringeachKen–Fix–Itvisit.

STANDARDSANDPROCEDURES

DEPARTMENT:

JOBCATEGORY:

REPAIRSANDMAINT.KEN–FIX–IT/HANDYMAN

HEAD:

CHIEFENGINEERG.M.APPROVAL:

DATE：

TASK:

CHECKCEILINGFAN

STANDARD:

CEILINGFANANDRELATEDSWITCHGEAROPERATECORRECTLYANDTHEMOTORISKEPTFREEOFDUSTBUILDUP.

======================================================================

PROCEDURE:

1.Checktheceilingfanbladesaretightlyfixedtotheboss.

2.Checkpaintworkisingoodcondition..

3.Isolatefanandcleanmotorventsandtopblades.

4.Check.directionalswitchisinthecorrectsetting,fanshouldoperateclockwisewhenlookingupatit.

5.Checkswitchonbedsidepaneloperatescorrectlyinallthreepositions.

STANDARDSANDPROCEDURES

DEPARTMENT:

JOBCATEGORY:

REPAIRSANDMAINT.KEN–FIX–IT/HANDYMAN

HEAD:

CHIEFENGINEERG.M.APPROVAL:

DATE：

TASK:

WINDOWSHUTTERSCHECK

STANDARD:

WINDOWSHUTTERSWILLOPERATEFREELYANDBEMAINTAINEDINGOODCONDITION.

======================================================================

PROCEDURE:

OneachKen–Fix–Itvisitthewindowshutteroperationistobecheckedtoensuretheyopenandclosefreelyand.correctly,checkopenshutarmsaresecureandalllouvresareconnectedtightly.Checkwindowshuttersaresecureandflushtowindowframerecess.Checkpaintworkisunmarkedandtouchonwhennecessary.

STANDARDSANDPROCEDURES

DEPARTMENT:

JOBCATEGORY:

REPAIRSANDMAINT.KEN–FIX–IT/HANDYMAN

HEAD:

CHIEFENGINEERG.M.APPROVAL:

DATE：

TASK:

ROOMBALCONYCHECK

STANDARD:

BALCONYTOBECHECKEDANDREPAIRASPERPROCEDURE.

======================================================================

PROCEDURE:

Therearetwotypesofbalconyinstalledinthehotelguestrooms,onescreenedandsealedconcreteonthegroundfloorandawoodenslatbalconyonthefirstfloor,botharecoveredunderthisprocedure.

1.GROUNDFLOOR:

a）Checkforchipsandcracksandfillasnecessary.

2.FIRSTFLOOR:

a）Checkforwoodsplinterssandoutasnecessary.

b）Checkforprotrudingnailsandrepairasnecessary.

c）Checkwoodstainisevenandingoodcondition.

STANDARDSANDPROCEDURES

DEPARTMENT:

JOBCATEGORY:

REPAIRSANDMAINT.KEN–FIX–IT/HANDYMAN

HEAD:

CHIEFENGINEERG.M.APPROVAL:

DATE：

TASK:

CHECKINGSHELVES

STANDARD:

MAINTAINSHELVESINASAFEANDDEFECTFREECONDITION.

======================================================================

PROCEDURE:

Allshelvesaretobecheckedtoensurethesupportstudsandrailsaresecurelyfixedandaresupportingtheshelvesevenly.

Checkforandrepairanychips,scratches,splintersorpaintstains.

STANDARDSANDPROCEDURES

DEPARTMENT:

JOBCATEGORY:

REPAIRSANDMAINT.KEN–FIX–IT/HANDYMAN

HEAD:

CHIEFENGINEERG.M.APPROVAL:

DATE：

TASK:

HAIRDRYERCHECKING

STANDARD:

ENSUREHAIRDRYERISOPERATINGCORRECTLYANDSAFELY.

======================================================================

PROCEDURE:

1.Checkhairdryerisfirmlymountedtothewall.

2.Checkoutsideappearanceforscratches,dentsandburnmarks.

3.Removehairdryerhandpiecefromtheholderandchecktheflexiblehoseisfreeofholes,splitsanddeterioration.

4.Lookingintothehandpiece,airoutarea,checkforanybuildupofhairorflammablematerial,removeifpresent.

5.Startthedryerandcheckvolumeandheatoutputoftheairisconsistentwithanewdryer.

6.Checkthecycleisoperatingsatisfactorily.

7.Turnoffandreplacehandpieceinprovidedsocket.

STANDARDSANDPROCEDURES

DEPARTMENT:

JOBCATEGORY:

REPAIRSANDMAINT.KEN–FIX–IT/HANDYMAN

HEAD:

CHIEFENGINEERG.M.APPROVAL:

DATE：

TASK:

CHECKPRIVACYLOCKS

STANDARD:

MAINTAINSECUREOPERATIONALPRIVACYLOCKS.

======================================================================

PROCEDURE:

Eachmainguestroomdoorisequippedwithaconcealedprivacy（security）lock.Thisisanimportantguestamenityforsafetyandsecurity.

EachKen-Fix-Itvisitwillensureitisfreelyandsecurelyoperating.

1.Checklock–inswitchactivatesholdingclamp.

2.Firmlyjardoorbackwhilechainisengagedtoensureholddownboltsaresecure.

3.Releaselockinswitchtoensureholdingclampreleases.

STANDARDSANDPROCEDURES

DEPARTMENT:

JOBCATEGORY:

REPAIRSANDMAINT.KEN–FIX–IT/HANDYMAN

HEAD:

CHIEFENGINEERG.M.APPROVAL:

DATE：

TASK:

CHECKSECURITYVIEWERS

STANDARD:

SECURITYVIEWERSARETIGHT,INGOODCONDITIONANDINSTALLED

INTHECORRECTWAY.

======================================================================

PROCEDURE:

1.Checkinsideandoutsideconditionofsecurityviewers,replaceifchippedordamagedinanyway.

2.Checkinglockingnutsaretight.

3.Checkglassisinstalledthecorrectwayi.e.viewfrominsidetooutside.

4.Makesureglassisnotscratched,crackedorbroken,replaceifnecessary.

STANDARDSANDPROCEDURES

DEPARTMENT:

JOBCATEGORY:

REPAIRSANDMAINT.KEN–FIX–IT/HANDYMAN

HEAD:

CHIEFENGINEERG.M.APPROVAL:

DATE：

TASK:

CHECKROOMSIGNAGE

STANDARD:

SIGNAGETOBEFIRMLYFIXEDINGHECORRECTLOCATIONANDINGOODCONDITION..

======================================================================

PROCEDURE:

AteachKen–Fix–Itvisitroomsignageistobecheckedtoensureitisproperlyfixedandlegible.Anydamagesignsaretoberepairedorreplaced.Roomsignageconsistsofthefollowing:

1.Roomnumber（locatedoutsideentrance）

2.Telephoneinformation（loc