SOFTCOMP.docx
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SOFTCOMP
SOFTWARESTRENGTHSANDWEAKNESSES
SUNSYSTEMS
FeedbackfromGroupthedayafterthepresentation
Overall10at80%
Overall1at90%
Overall2at95+%
STRENGTHS
SupportandImplementation
Multilingual
Multicurrency
International
VARSupport
Centralizedcodeandchangecontrol
15consultantsspeakSpanish
TraininginEnglish,specialarrangementscanbemadetotraininSpanish
HelpDesk7by24withSpanishspeakinghelppersonnel
9000sitesin165countries
UsersinMining,Manufacturing,Services,andPharmaceuticals
FocusoninternationalAccounting
Modularsoftwareallowsfordifferentlanguages
CanberunfromaPCLAN,client/server,ofdifferentoperatingenvironments
Noperiodclosing
Flexibilitytodesignsupporthierarchy
CustomertoVARtoSun
CustomertoHQtoSun
CustomertoSun
Dailyuptodatebalancesintheledger
Conversiontoothercomputersissimple
Backupfromtheexistingplatformandrestoretothenewplatform
Implementationissupposedtobefastandquicktolearn
Itsasoftwareofhightechnologythatneedslittletechnologicalknowledgetooperate
Useroriented-highfunction/lowoverhead
Theyhaveatutorialontheproduct
Statutorydriven
ISO9000certified
5diskettesforthePCversionofthepackage
Identicalfunctionalityforallversions
Onlinerealtimeledger,notapepostings,noperiodendclosing
Projecttracking
Extremelystrongmulti-currency
Trainingavailableinonsiteandoffsite
Upto4languagesconcurrentlyinasingleinstallation
Designedforlowinfrastructureatinstallsite
Expandableaccountnumberstructure(cannotexceed50intotal)
SunSystems
(continued)
General
“What-if”feature,Roughpostingchoice
Userfriendly,flexible,reportwriter
Canconsolidatebyreportsofbycreatingacompanytocapturethedata
Alltranslationsdoneinlanguagesselected
Spanish-help,errormessages,etc.
CanimportReportWriterdatadowntoPCspreadsheetsoftware
Canalsotakeactualtransactionsto‘tool’programs
Canexporttransactions-Balance
DetailorSummary
Visionfeelandlookprettygood
Goodmultilingual
SecurityOK(notgreat)
Init’smulticurrency,itkeepsallhistoricrecords
AbilitytoexportdatatoExcelorLotustoworkwithandmakemonthlyreportsorgraphs
Individualandgrouplevelsecurity
FASB52compliant
GeneralLedger
Willkeepbothamountsbalanced
Detailexport
Abilitytotrackmultiplebudgets
Roughbooktostoreinterfacedatatemporarily-looksgood
Easytosetup/copytoanewlocation
Veryfriendlytoworkwithtomakechangesaccordingtothecountry
TotalFlexibility
Abilitytorevaluebudgets
Abilitytoenteronesidedentriestoaworkfile
FixedAssets
Securitycanbeincludedinamountusercanissuepurchaseorderformakingsupervisiontoapproval
DocumentGeneration-formstools
Variousdepreciationforms
ThisisgoodtohandleSLKPandthestatutoryincountryrequirements
Invariouscurrencies
CanbelinkedtoM&D
Theyhaveseveralreportsinordertoprintthemforourrecords
(Presentlydoingthismanually)
Providescapabilitytosegregate/selectassetsforreportingpurposes
(e.g.,NotreportlowcapitalassetsinCostaRica,under$1000)
SunSystems
(continued)
PurchasingandA/PScenario
Dollarsecurity
Vendorset-upsecurity
VendorHistory
AmendmentstoPurchaseOrder
AssigningPO#whenPOreleased
It’slinkedpurchasing/receiving/AP
Bettercontrols(PresentlydonemanuallyinMexico)
ThereportsorPOareadaptabletobeprintedaswewant
tofitaparticularestablishedform
WEAKNESSES
SupportandImplementation
U.K.researchanddevelopment-TimeZonedifferences
coordinationofproblemresolution
HelpDesk/ProblemManagement-Processisweak/besteffort
Problemsupportandaccesstoproblem/helpinformationismediocre
Notaneasymechanismforplanningupgradesordeterminingimpactofchange
AllprogrammingiscentralizedinEurope
DevelopmentgroupdevelopedintheUK
NoINFORMIXDatabase
Theyhavea24hourresponsetoaquestion
Sometimeweneedananswerrightaway
Notextilecompanieshaveusedthesystem
NocurrentHRroleout
General
Notclearhowtohandleyearend,physicalvs.calendar
Cleardown-toremoveolddata
hastobescheduled
alldatamustbeinproductionforreporting
ReportWriterrathercryptic
EDIlinkages-notaprettyhighimportantrequirement
GeneralLedger
Accrualreversals-shouldbedoneatexchangerateofpreviousmonthwithoutrequiringnewaccount
Extremeflexibilitycausescomplication
Requiresmoretraining,setup,implementation,planning,andpilotactivities
FixedAssets
NospecificfieldforTagNumber
Codehas10characters
Providesonly“basic”tracking,notcapitalmoney
SunSystems
(continued)
PurchasingandA/PScenario
NoRequisitionSystem,butcanworkaroundit
NoVendorPerformance
NettermsprintedonPurchaseOrder
PartialDelivery
Requisition/Approvalprocesswouldbenice,throughnotarequirement
TermsnotstoredatthePO,Invoicelevel,onlyatthesupplierlevel
NeedthepaymenttermsdaystobeprintedonthePO
Don’thavereceivinginspectioncapabilities
Prepay’s
Noperformancevendorstatistics
COMMENTS
SupportandImplementation
40consultants15inSpanish
Support12hoursperdayateachsupportlocation
Initialcallbackwithin24hours
Inthesupportandimplementationarea,itseemstobegood.TheyalreadyhaveexperienceinMexicoandSouthAmerica,willbegoodtotalktosomeofthecustomersthatarealreadyusingthispackageinthecountriesweneedthissystemtowork
$40Msales65%fromVARs
Supportcostruns7-18%fordirectsupport
MexicanVARscovertheCaribbean
General
Threereportwriters
1.FinancialAnalysis
2.OnlineusingVisionfromSunSystems(Drilldownanalysis)
3.Financialtables-mostcomplexreportwriter
Periodcleardownremovesdetailandreplaceswithaccountbalancesbyperiod
GeneralLedger
Duane’srevalueledgerquestions
FixedAssets
NotclearonhowtopassscheduledIDorevenTagNumber
SunSystems
(continued)
PurchasingandA/PScenario
NonPOpurchase/invoicedirectinput
alsoshortmethod,quickinputmethodcanbeused
IthasgeneralrequirementsofPurchasingsystemfoodfortheseveraltoolsithastoworkwith
AlsocoverstheSLKPand807facilitiesrequirements
TheyareabletoprovidethepurchaserequisitionsandthetermsdaysonthePO
Revaluationatpointofpayment-seemscomplex
QUESTIONS
(RobertRath)
InVision,
Candataaccessberestrictedbyview/updatebysubgroups?
Canpersonbelongtomorethan1group?
Isdecimalandthousandseparatorgetbylanguage/countryorbydatabase?
Aredifferentcompaniesstoredinseparatetables,oriscompany#partofkey?
Userdefinedfields,suchasimportpermitnumber?
Createcheckstoprepay?
WindowsDDECut/Paste?
Oneimportantissueisthefiscal/calendarmonthclosingperiods.
Ingeneral,itseemsverygood,andfriendlytoaccommodatetothenecessitiesoneachsiteandwiththegeneralitiesonaccounting,justneedstobeadjustedtoeachstatutoryrequirementsforeachcountry
OverallisagoodsystemtohandletheF/ArecordsbothforSLKPrequirementsandforthecountryrequirements
FOURGEN
STRENGTHS
SupportandImplementation
Commitmenttodevelopment
CASEbase
Percentofstaff-70of130
100%employeeownedcompany
Theyofferstrongsupportforproblemswithwidehourlytimetable
TheManceragroupisaverystrongfirminsystems,accounting,legalmatterswithpartnersorpeopleworkingintherestoftheCentralAmericasandtheCaribbeancountries
Qualitycontrolintranslations
General
Verystrongarchitectureanddesignfeatures
Securityexcellent
ThetranslationoftheSpanishscreensisverygood,understandableanddetailed
Thereportwritercanbehandledbyabilingualpersontocustomizethereports
Modificationstoonereleasecanbereappliedtosubsequentreleases
Customizable
Stronguploadanddownloadcapabilities
Goodwindowsinterface
Supportedbyvariousdifferentarchitectures
Errorlogfeature
ItisnotrequiredtocloseaperiodtorunaP&L
GeneralLedger
Thesetupstepshasalotofflexibilityaccordingtoourneeds
Tosetupthechartofaccounts,etc.
Basedoninformationkeyedin,theyhaveagreattooltoseethemonthlyresultsoncharts,greatfordecisionmakingandreportingtoHOPlevel,plantlevelorcountry
Goodsolidpackage
Massjournalentriesoptions
TheDSStoolisavailableinSpanish
FixedAssets
Subassets
Locationflexkeys(upto5segments)
PrettygoodcontrolofFixedAssetsfortheSLKPsideandtheoffshorelocations
GoodCIPcontrol
Handlesassettags
PurchasingandA/PScenario
Goodrequisitionfunction
Itemflexkeyconcept(7)
Pre-pays
2,3,or4waymatching
PurchaserequisitionstrackingtoPOtochecks
MatchesinvoicesagainstseveralPOs
Purchaserequisitionsauthorizationlimits
Catalogprocess
WEAKNESSES
SupportandImplementation
LimitedHotLine,5by12
Spanishsupportof4
AssumesinternalHelpDeskasthe1sttiersupportlevel
Telecommunicationsforupdatepatchesmaynotsupportshoplocations
Non-specialresponsetoturnaroundtimeandhistory
Weaksupportstrategyforstatutoryrequirements
Lackofinstallsinour807geographicarea
BasicallyMexico&PRonlyatpresent
TheyarenotworkingdirectlywithothercountriesotherthanMexico(inCentralAmericaandtheCaribbean)
Trainthetrainercourses,nothingfortheenduser
Regulatoryenhancementsor“localizations”areextensionsofproduct
Mostregulatorycomponentsarenotdone,especiallyinMexico
SupportstructureisslantedtowardSLKPinternalsta