酒店EDP Handover Report英文版.docx
《酒店EDP Handover Report英文版.docx》由会员分享，可在线阅读，更多相关《酒店EDP Handover Report英文版.docx（11页珍藏版）》请在冰点文库上搜索。
酒店EDPHandoverReport英文版
HarbourPlazaKunming
EDP
HandoverReport
HandOver：
TakeOver：
Catalog
1、TheMaintenanceHotline
2、EquipmentCheckList
3、SoftwareList
4、EDPCheckList
5、BackupPolicy
6、FloppyDiskList
7、CDList
8、Key
9、OperationManual
10、ToolsList
11、TapeList
12、File
13、AdministratorUsername&Password
14、Hardware/SoftwareSuppliersList
15、MAServiceProviderList
16、RecoverStepByStepManual（LodgingTouch、Solomon、Eatec）
TheMaintenanceHotLine
1、LodginTouchandSolomon
Company：
HOTELINFORMATIONSYSTEMSPTELIMITED
Phone：
Hotline：
Fax：
：
Email：
Supporter：
2、InfrasysSystem
Company：
INFRASYS（HK）LTD
Phone：
Hotline：
Fax：
Email：
Supporter：
3、FCSSystem
Company：
FCSCOMPUTERSYSTEMS（S）PTE.LTD.
Phone：
Hotline：
Fax：
Email：
Supporter：
4、EatecSystem
Company：
DTSMARKETINGPTE.LTD
Phone：
Hotline：
Fax：
Email：
Supporter：
4、VingCard（HK）LTD
Company：
VINGCARD（HK）LTD
Phone：
Hotline：
Page：
Fax：
Email：
Supporter：
5、OMEAoyang2000
Company：
GuangZhouHuaYuZhiRuanITLTD
Phone：
Hotline：
Fax：
Email：
Supporter：
Mr.LuoYuJun
EDPCheckList
一、Daily
1、CheckandreplacingbackuptypeonFO,BO1andBO2server，EDPwillbackupagainifbackupfailed
2、CheckthehotelsysteminterfaceconnecttoFOserverstatus
3、Checktemperaturelessthan22oC
4、Checkemailsystem,ChecktheconnectwithHWLserver
5、CheckBroadbandsystem,Checkthebroadbandconnecttointernet
6.CheckeventviewerlogonFOandBOserver
7.CheckerrorlogonSQL2000server
8.UpdatenewvirusscanfileformMcafeewebsite
二、Weekly
1、RestartInterfaceserver
2、Cleanbackupmachine（DATTapeDrive）
3、SendITweeklysupportlogfiletogroupITonMondayofeveryweekly
4、SendCXoutputlisttoIAonMondayofeveryweekly
三、Monthly
1、Checkratecode,printoutallratecodetosalesdepartmenttoconfirm
2、CheckInfrasysmenunameanditem
3、Updateemailaddress,EDPwillupdateemailboxnameandaddressifuserchange
4、Checkcomputertag
5、Reviewuserlistanduserright
6、Keepmonthlybackuptotape（IncludingSolomondatabase,Eatecwindatabase,UserFolder）
7、RestartB/OandF/Oserver
8、Printouttelephonereport
9、Checkinternetaccesstowebsitestatusandspeeds
四、Threemonth
1、Checkandconfirmuserpasswordchangedandthelengthmorethan6bytes
2、PurgeHISactivelog
3、Checkcomputerstatus
五、Halfayear
1、Reviewandupdateallpasscode,printoutallpasscodeofLTforFinancedepartmentandSalesdepartmentandFOdepartment.Accountingmanager&SalesDOSM&FOMwillcheckallpasscode.EDPwilldeletesomepasscodeofLTaccordingAccountingmanager&SalesDOSM&FOM’srequisition
2、Reviewandupdatealloutlet’smenu,printoutalloutlet’smenuforF&Bdepartment.F&Bmanagerwillcheckallmenus.EDPwilladdordeletesomeitemofmenuaccordingF&Bmanager’srequisition
EDP-HPKM
SystemBackupSchedule
1.LodgingTouchSystem
4timesbackupbySQLDumpfunction.Thescheduleisasfollow:
1:
00am8:
00am13:
00pm20:
00pm
ThebackupfilesaveinHPKUNMINGFO\N:
\BACKUP\20040827
Thewholebackuprunsat4:
00ambyARCservereveryday.
Thewholebackupfilesavedbytape.
2.SolomonSystem
3timesbackupbySQLDumpfunction.Thescheduleisasfollow:
8:
00am13:
00pm20:
00pm
ThebackupfilesaveinHP_KUNMING_BO\D:
\MSSQL\BACKUP
Thewholebackuprunsat1:
00ambyARCservereveryday.
Thewholebackupfilesavedbytape.
3.InfrasysSystem
Thewholebackuprunsat3:
30ambyUNIXbackupfunctioneveryday.ThefilesavedbyZIP.
4.EatecSystem
Thecoststaffrunbackupaftertheyfinishdailywork.Thosebackupfilesaveinworkstation.
Thewholebackuprunsat1:
00ambyARCservereveryday.
Thewholebackupfilesavedbytape.
5.FCSSystem
Thebackupwillberunattheendofmonth.
ThebackupfilesaveinFCSserver.
6.ExchangeSystem
Thebackupwillberunattheendofmonth.
ThebackupfilesaveinExchangebackuptape.
FloppyDisk
1.PrinterdriverdiskTwosuit
2.ServerERDdiskOnesuit
EDPManager
Handover:
________________
EDPAssistant
TakeOver:
________________
FinancialController
ApprovedBy:
________________
CD
1.WindowsNTServer（Chinese）Two
2.WindowsNTWorkstation（English）Five
3.Windows95（Chinese）Fifty-nine
4.Windows95（English）One
5.Windows98（Chinese）One
6.MSSQLServer7.0（English）One
7.ArcServer6.5（English）Two
8.MSExchangeServer5.5（English）One
9.CorelDraw8.0（Chinese）One
10.NortonAntiVirusFour
11.NortonPcanywhere8.0One
12.Pcanywhere8.0RemoteuserOne
13.Richwin97forwindowsSeven
14.Ucdos/win7.0One
15.UFERPOne
16.WindowsServer2003EnterpriseEditionFour
17.MSSQLServer2000EnterpriseEditionTwo
18.AdobeAcrobat6.0StandardOne
19.WindowsXPprofessional（Chinese）Fourteen
20.WindowsXPHomeOne
21.Epsonphoto700driveOne
22.EpsonEXIIdriveOne
23.EpsonLQ-1600KIIIOne
24.HPLaserjet1300Two
25.HPLaserjet2300One
EDPManager
HandOver:
________________
EDPAssistant
TakeOver:
________________
FinancialController
ApprovedBy:
________________
Key
1.ThekeyofComputerRoomOne
2.ThekeyofFileCabinetTwo
3.ThekeyofServerCabinetThirty-Four
4.ThekeyofFOServerCabinetFour
EDPManager
HandOver:
________________
EDPAssistant
TakeOver:
________________
FinancialController
ApprovedBy:
________________
OperationManual
1.LodgingTouchOperationManualAsuit
2.SolomonOperationManualAsuit
3.InfrasysOperationManualOne
4.FCSOperationManualOne
5.EatecOperationManualTwo
6.NortonAntivirusOperationManualTwo
7.SymantecsystemcenterOperationManualOne
8.MSSQLServerManualOne
9.RouterOperationManual（QingHua）One
EDPManager
HandOver:
________________
EDPAssistant
TakeOver:
________________
FinancialController
ApprovedBy:
________________
Tools
1.RJ45/11Pro’sKitToolOne
2.RJ45ToolsOne
3.NetworkToolOne
4.CableTesterToolOne
5.ToolsBoxOne
EDPManager
HandOver:
________________
EDPAssistant
TakeOver:
________________
FinancialController
ApprovedBy:
________________
File
1、PreopeningInformationOneFold
2、InfrasysDataEntryFormFiveFolds
3、EDPServiceFormThreeFolds
4、Y2KInformationOneFold
5、FCSTelephoneratechangelistOneFold
6、TheBroadbandandTrainingLogOneFold
7、TheDiamondClubRequestFormOneFold
8、TheCopyofSystemMaintenanceContractOne
9、PurchaseRequestLogOne
10、EDPSystemErrorLogOne
11、QuotationOne
12、EDPFileLocation\\HP_KUNMING_BO\USER\EDP
EDPManager
HandOver:
________________
EDPAssistant
TakeOver:
________________
FinancialController
ApprovedBy:
________________
AdministratorUser&Password
LodgingTouchF/OServerDomain：
HPKUNMING1ADMINISTRATOR
SOLOMONB/OServerDomain：
HPKUNMINGADMINISTRATOR
LodgingTouchF/OSystemSUPERVISOR
SOLOMONB/OSystemSYSADMIN
EATECCostSystemADMIN
INFRASYSMainServerUNIXROOT
INFRASYSMorrorServerUNIXROOT
INFRASYSSystemPOSADMIN
FCSADMIN
Ome2000PayrollSystemADMIN
UFERP–FixedAssetsADMIN
EDPManager
HandOver:
________________
EDPAssistant
TakeOver:
________________
FinancialController
ApprovedBy:
________________
升级会员 