北京地区出境旅游领队人员考试试卷.doc
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2012年北京地区出境旅游领队人员考试试卷
领队英语
（满分100分）
2012年北京地区处境旅游领队人员考试试卷领队英语答案
一、听力题
1.B2.C3.C4.A5.B6.B7.C8.B8.B10.C11.A12.C13.C14.B15.A16.C17.B18.B19.A20.C
二、判断题
21.A22.B23.B24.A25.B26.A27.B28.A29.B30.A31.B32.A33.A34.B35.A
三、单项选择题
36.B37.A38.A39.D40.D41.C42.B43.A44.B45.D46.C47.B48.C49.A50.D
四、多项选择题
51.ACDE52.BC53.ABCD54.BC55.CD56.ABCD57.ACD58.ABDE59.ABCD60.BCDE61.CBD62.AC63.ABC64.BC65.BCD
一、听力题（第1—20题。
每题2分，共40分。
听录音将正确选项相应的字母填在答题卡上。
录音共四段，每段5题。
）
第一段录音Conversation1（Theconversationwillbereadtwice．）
1．Theyaretalkingatthe
A．hotel
B.airport
C.store
2．Whatistheirairlinecompany?
A．AirChina
B.AirFrance
c．Dragonair
3．Theirluggageisprobablymisplacedonawrongflightin．
A．Beijing
B．Paris
C．HongKong
4．Whatistheirflightnumber?
A．KA312
B．KA311
C．AF981
5．Iftheluggageisdamaged，passengerswillget．
A．anoldsuitcase
B．compensation
C．itrepaired
第二段录音Conversation2（Theconversationwillbereadtwice．）
6．Theyaretalkingabout
A．howtogetataxi
B．howtomakeacallbacktoChina
C．hOwtoarrangeroomservice
7．WhatiSMrmLi’sroomnumber?
A．Room1OO
B．Room1280
C．Room1218
8．Wheredoeshegotoputadeposit?
A．inhisroom
B．atthefrontdesk
C．atthetravelservice
9．Mr．Liistalkingwiththe
A．hotelmanager
B．operator
C．1ocalguide
10．HowtodialtheintemationalcallfromMr．Li’sroom?
A．dial1OOfirst
B．dialthecountrycodefirst
C．dialOOfirst
第三段录音Conversation3（Theconversationwillbereadtwice．）
11．What’SwrongwithMr．Lin?
A．Hispassporthasbeenleftinthebank．
B．Hispassporthasbeenstoleninthebank．
C．Hispassporthasbeentakenbythebank．
12．WhatiSthenameoftheBank?
A．TheFifthAvenueBank
B．ZhejiangBank
C．GoldmanBank
13．WhocalledtheBank?
A．Mr.Lin
B.Goldman
C．tourleader
14．Howdotheygototakethepassportatlast?
A．bytouristbus
B．bytaxl
C．bysubway
15．Whencanhegethispassportback?
A．atanytimeduringtheirbusinesshours
B．atanytimeaftertheirbusinesshours
C．atanytimebeforetheirbusinesshours
第四段录音Conversation4（Theconversationwillbereadtwice．）
16．Whatwouldthetourleader1iketodo?
A．He’dliketocallhislocalguideinhisroom．
B．He’dliketoarrangeamorningcall．
C．He’dliketoreconfirmhisflightforhisgroup．
17．Whichtourcompanydoesheworkfor?
A．CITS
B．CYTS
C．BeijingComfortTravelService
18．Whattimedotheystarttocheckinattheairport?
A．at10：
00a．m.
B.at8：
30a．m．
C．at3O’clock
19．Wherearetheygoingto?
A．TheyaregoingtoShanghai．
B．TheyaregoingtoBangkok．
C．TheyaregoingtoBeijing．
20．WhatisWangYin’Spassportnumber?
A．P3551587
B．M2385678
C．M3014568
二、判断题（第21-35题，每题1分共15分。
请判断下列表述是否正确。
如正确，在答题卡上填涂字母符号“A”；如错误，在答题卡上填涂字母符号“B”。
）
21．ThetimedifferencebetweenBeijingandLondoniseighthours．A
22．LondonissevenhoursaheadofBeijing．B
23．SQiStheairlinecodeofAirFrance．B
24．CITSiStheshortformforChinaInternationalTravelService．A
25．Beefisakindofvegetariandish．B
26．NaritaInternationalAirportiSinJapan．A
27．ArchofTriumphisinBangkok．B
28．Youneedtoclaimyourcheckedluggagebyyourself．A
29．Youmaycarrythreepiecesofhandluggageintothecabin．B
3O．Ifitisprintedmatter,pleaseleaveitunsealed．A
如果是印刷品，请留下启封。
31．We’vegot32piecesofluggagesaltogether．B
32．Youcan’thearmusicuntiltakeoffA
33．Pleasebeseateduntiltheplanecomestoacompletestop．A
34．Thefreeluggageallowanceis20kgforthefirstclassand30kgforeconomyclass．B
35．ThecapitalcityofMalaysiais’KualaLumpur．A
三、单项选择题（第36-50题，每题1分，共15分。
下列各题的选项中只有一个是正确的，请在答题卡上填涂正确选项的字母符号。
）
36．Isthereanyvegetarianinyourgroup?
B
A．Yes，weareready．
B．Yes，Mr．andMrs．Dingarevegetarians．
C．Yes，herearetheregistrationcards．
D．Yes，we’dlikesomeappetizers．
37．MayIhavesomeentrycards?
A
A．Yes，wewillbehandingoutentrycardsforpassengerstofillout.
B．Yes．thedelayisduetomechanicaldifficulties．
C．Yes．butthemusiciStoo1oud．
D．Yes，mayIhavealookatyourroomkey?
38．Whatarehissymptoms?
A
A．Hefeelscoldandhasasorethroatandheadache．
B．Hecomplainedalotaboutthequalityofthemeals．
C．Hedoesnotknowhowtousethesafe．depositboxintheroom．
D．Hewouldliketogotherebysubway．
39．I’msorry,yourluggageisoverweight．D
A．YourluggageIsverybig．
B.Yourluggageisverylight．
C．YourluggageisstillinHongKong．
D．Yourluggageexceedsthefreebaggageallowance．
40．Whereisthecounterforthelostbaggage?
D
A．Itisalightbrownbaggage．
B．Itisinthegiftshop．
C．Mybaggageisdamaged．
D．Itisatthefarendofthebaggageclaimarea．
41．IsthisthecounterforSQ368toSingapore?
C
A．Yes，pleasegetmesomemorecoffee．
B．No，wewilldeliverthemtowhereyouarestaying．
C．Yes.Sir．AreyoufromthesamegrouptoSingapore?
D．Yes，wehaveeightsuitcasesandtwobags．
42.“Hereareyourroomkeys．Sir.”“Thankyou．”B
A．Theyaretalkingattheairport．
B．Theyaretalkingatahotel．
C．Theyaretalkingatthepostoffice.
D．Theyaretalkingatthesupermarket．
43．Sometouristsofourgroupcan’tspeakEnglish．DoyouhaveanyChinesenewspaperormagazines?
A
A．Notmany,onlyPeople’sDaily．Wouldyoulikesomecopies?
B．Sorry,wehaverunofcucumberjuice．
C．Yes，canyoushowmehowtousethesafe-depositboxinmyroom?
D．Yes，wedohavethesingleroomsatthemoment．
44．Haveyougotanythingspecialinmindthatyou’dliketovisit?
B
A．Yes，wearegoingtocheckoutearlytomorrowmormng.
B．IthinkyouknowViennaandAustriabetterthanIdO．
C．Chickenwithrice，please．
D．Certainly．It’sflightOS113fromViennatoBeijing．
45．WeplantogotoDisneylandtomorrow．Doyouknowhowmuchtheentrancefeeis?
D
A．10dollarsforonecup
B．10dollarsforoneroom
C．10dollarsforoneform
D．10dollarsforoneperson
46．WhatmayNOTbethereasonforthedelayoftheflight?
C
A．mechanicaldifficulties
B．badweather
C．oraldeclaration
D．engineproblem
47．Thehotelreceptionistaskedyoutofillintheform．B
A．immigration
B．registration
Cdeclaration
D．taxrefund
48．Pleaseletyourpassengerskeeptheirintheirpassports.C
A.suitcases
B．alcohol
C．arrivalcards
D．cameras
49．Wouldyoupleasegiveussomeblankets?
A
A．Sure．1willtakesomeforyou．
B．Sorry,pleagefastenyourseatbelt.
C．Herearetheroomkeysforyourgroup．
D．Yes，pleasesendthesethirteenpiecesofluggagetotheirrooms.
50．Whenisthedeparturetimeforthisfight?
D
A．TheflightnumberisCA585．
B．Ihaveareturnticket．
C．Non-stopflightwon’tmakeanystopsduringtheflight．
D．Thisfightwilldepartat4：
00P．m．
四、多项选择题（第51-65题，每题2分，共30分。
在下列各题的五个选项中至少有两个是符合题意的，请在答题卡上填涂所有正确选项的字母符号。
少选、多选、错选，全题不得分。
）
51．Whatshouldatourleaderdotohelphis（her）grouptogettheboardingcards?
ABCE
A．findthecorrectcountertocheck-in
B．telltheclerkofthecheck．incounterthenumberofroomsofthegroup
C．collecta11theticketsandpassports
D．keeptheluggageclaimtags
E．explainthefreebaggageallowancetothegroup
52．Howdoyouhelpyourgroupmemberwholosttheluggage?
BC
A．bringhimtoseethedoctor
B．showtheluggageclaimtagtotheclerkoftheLuggageService
C．describewhattheluggagelookslike
D．openthebagtoseeifanythingneedstodeclare
E．fillinthecustomsdeclarationform
53．Whatkindofemergenciesshouldatourleaderhandle?
ABCD
A．whentouristsaremissing
B．whentouristsneedtogotoseeadoctor
C．whentouristsgetfoodpoisoning
D．whenapassportislost
E．whentouristswanttodosomeshopping
54．Whatdoyouneedtoshowwhenyougothroughtheemigration?
BC
A．arrivalcard入境卡
B．outgoingpassengercard出境卡
C．passport护照
D．entrycard入境卡
E．disembarkationcard入境卡
55．Whatwillyoudoifanythinginyourhotelroomdoesn’twork?
BCD
A．repairityourself
B．callthehotelreception
C．callthehousekeeping
D．asktheattendantofservicecentertohelp
E．askotherpeopleinthegrouptohelp
56．Whatwouldyoudowhenapassportislost?
ABCD
A．1ookforiteverywhere到处找
B．askthelocalguideforhelp求助导游
C．gotothelocaltravelagencyandthepolicestationforcertificatesforthelost去接待社和当地警察局挂失
D．gototheChineseEmbassytoapplyforareplacement去大使馆
E．gotothelocalPublicSecurityBureauwiththereplacementofthepassportforanewpassport
57．Arrivalcardcanbealsocalledcard．ACD
A．entry
B．embarkation
C．incomingpassenger
D．disembarkation
E．departure
58．Youcanuseinthehotelroomswithoutanycharge．ABDE
A．soap
B．bathfoam
C．soup
D．towel
E．showercap
59．Canyoushowmehowtousethesafe-depositinmyroom?
ABCD
A．Yes，pleasegototheServiceCenterfirstandfilloutasignaturecard.
B．Thentheclerktherewillgiveyouanactivationpin．
C．Onceyougetthepin，pleasepluginandopenthedoorofthesafe.
D．Thesafewillnotunlockifawrongcodeisputin．
E．You’dbetternottousethesafeinyourroom．
60．AfullbreakfastincludesBCDE
A．soap9
B．sausage．baconandham香肠培根（熏猪肉）火腿
C．friedeggs煎鸡蛋
D．Coffee咖啡
E．orangejuice桔子汁
根据下列文字提供的信息及所附表样，完成61-65题。
武丽荣女士，退休，1952年6月20日北京出生，持有G48692468的中国
护照于2012年5月27日首次出国到越南旅游，护照签发地是北京，签发日期
是2010年4月29日，有效期是2020年4月28日，她将乘CA931次航班飞
往越南，在越南期间住在酒店。
请为她填写入境卡相关内容。
61.选出符合内容的选项：
Fullname（asappearsinpassport，inblockletters）C
Sex（Male／Female
升级会员 