最新推荐商务电话礼仪英文文章word范文 10页.docx
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商务电话礼仪英文文章
无论你是实习生还是老板，你都需要知道基本的办公室礼仪，知道如何在工作中做到彬彬有礼。
下面小编整理了有关礼仪英文文章，值得大家参考!
商务电话礼仪英文文章【1】
Abstract:
Withthedevelopmentofthesociety,businessmenfacemoreandmoreexchangesandcompetition.
Everyenterprisemustexperiencecooperationandcompetition.Thereisasayingthatforasuccessfulbusinessenterprise,18%ofsuccessdemandsprofessiontechnique,
82%demandsvalidofsocialinteractionofcommunication.Establishingagoodimageinbusinessactivitiesandhandlingpublicrelationshipwellindistractingenvironmenthavebecomethebasicrequirementsofimprovingtheircompetitivenessandbettercooperation.
Therefore,goodbusinessetiquetteisanimportantmeanstoestablishmutualrespect,trustfriendlyandgoodcooperativerelationswithotherbusinessmen.
Inaddition,businessetiquetteisthebasicstandardprincipleinsocietyanditalsoisnecessaryforbusinessmentounderstandandmasteritwhentheydealwithotherbussinessmen.
Thelevelsofetiquettewhichpeoplepresentdirectlyreflectthequalitiesofthemoderncivilizationsinhistimeaswellasthesymbolofthebusinessorganization‟simages.
Sothebusinessmenshouldpaymuchmoreattentionontheetiquetteofthebusinessintercourse，includestheetiquetteofbusinessreceptions,theetiquetteofbusinessinvitations,
theetiquetteofbusinessentertainments,theetiquetteofbusinessvisitationsandtheetiquetteofpresentinggifts.However，inthebusinessactivities，differentnationshavedifferentvaluesandorientation.
Alsoinbusinessculture,differentcountrieshavedifferentcustoms,differentetiquettehabits,etc.Moreover,thebusinessetiquetteisinfluencedbydifferentcultureandcustoms,itisnotenoughtolearnthebusinessetiquette,
weshouldalsounderstandandrespectdifferentculturalcontext,keepingfirmlyinmindthecustomers‟thetabootopic,onlybywhichcanpromotebusinesscommunicationeffectively.Keywords:
BusinessintercourseBusinessetiquetteCulture
【摘要】随着社会的发展，企业面临越来越多的交流和竞争。
合作与竞争，是企业的必行之路。
俗说，一个成功的企业，18%需要专业技术.82%需要有效的人际。
在商务活动中树立良好的形象，在纷杂的环境下更好的处理公共关系，已经成为提高自身的竞争力和更好的合作洽谈效果的基本要求，因此具有良好的商务礼仪更是建立双方相互尊重，信任，宽容，友善的良好合作关系的重要手段。
在商务交往中，商务礼仪是社会的基本准则，也是商业界人士在处理与他人的关系必备的。
一个人的礼仪水平直接反映他所处的那个现代文明的素质，也反映一个商业组织的形象,因此商业界的人士在商务交往中应该更加注意商务接待礼仪，商务邀请礼仪，商务娱乐礼仪，商务拜访礼仪和礼品馈赠与接受这些商务礼仪。
但是，在商务活动中不同民族对于不同价值观念有不同取向，在商务文化中，不同国家有不同的风俗习惯、不同的礼仪习惯等，而且商务礼仪也会受到不同国家的文化，风俗的影响，
所以仅仅知道这些商务礼仪是往往不够的，我们也应了解，尊重不同的文化背景，牢记顾客禁忌的话题将能有效促进商务交流。
商务电话礼仪英文文章【2】
Cathy:
Hi,Adam,nicetie.
Adam:
Thanks.
C:
Bytheway,canIaskyouapersonalquestion?
A:
Askaway!
C:
Howcomeyou'retheonlyoneattheofficewhowearsatietoworkeveryday?
I'mnotcriticizingyourfashionchoices,andyoudon'thavetoanswerifyoudon'twantto.
A:
No.I'mhappytoanswerthatquestion!
Iassumeyou'relikemostpeople:
youprefertowearcomfortableclothingwheneverpossible,right?
Cathy问了Adam个personalquestion私人问题，问Adam为什么每天上班都西装领带的，而公司的着装标准并不严格，所以其他人一般都是怎么舒服怎么穿。
Cathy还补充说，I'mnotcriticizingyourfashionchoices.意思是说我不是想对你的穿着指手划脚，而是好奇。
Cathy承认，平时如果没事，他就会穿得很随便。
C:
Absolutely!
Ifit'saspecialeventorabusinessmeetingorsomething,thensure,I'llputonasuitoranicebusinessdress.ButImuchprefertodressmorecasually.
A:
Iunderstandthatlogic.Butofcourseyou'veheardabout"power-dressing,"no?
C:
Yeah....ifyouwearnicerlookingclothes,peopletakeyoumoreseriously,right?
A:
That'stheidea.Ithinkeverybodyknowsthattheclothingwewearaffectshowothersperceiveus.ButI'vealsodiscoveredthatwhatIwearaffectshowIthink.
C:
Really?
That'saninterestingidea.Whatexactlydoyoumean?
Cathy说，如果有什么特别活动或是要开会，She'llputonasuitoranicebusinessdress.穿西装或套装，否则的话，她还是喜欢穿得随便些，todressmorecasually.Adam问Cathy有没有听过power-dressing的说法，也就是说，如果穿得正式，别人就会更把你当回事。
Adam说，他发现，power-dressing不仅会影响别人对自己的看法，同时也会对他自己的精神状态产生影响。
A:
Well,there'salotofresearchouttherethatsaysthepositionofourbodiesaffectsourthoughts.
C:
I'veheardaboutthat.Ireadanarticlethatsaidifyousitupstraightyourthoughtsbecomesharperthanifyouwereslouching.
A:
Exactly!
Buttherearesomenewstudiesthatshowwhatyouarewearingcanalsoaffectyourthoughts.
C:
Givemeanexample.
A:
Scientistsfoundthatstudentswhowerewearingwhitelabcoatsperformedbetteronteststhanstudentswhowerewearingtheirownclothes.
C:
Ah!
Sobecausethewhitelabcoathasanassociationwithintelligence,thestudents'brainsactuallygotmoreintelligent?
有很多研究显示，一个人身体的姿势，往往会对人的思维产生影响，比如，坐直了就比窝着的时候思维更敏锐。
Slouchisspelleds-l-o-u-c-h,slouch意思是很放松地窝在那里，蜷在那里。
Adam补充说，现在的一些新的研究结果发现，whatyouarewearingcanalsoaffectyourthoughts.一个人的穿着也会对他的思维产生影响。
比如说，穿着实验室白大褂的学生，考试往往比穿日常衣服的学生成绩好，因为穿着白大褂，会让学生觉得自己智商更高，因此考试时大脑的表现也就更出色。
Adam说：
A:
Haveyoueverheardthesaying,"clothesmaketheman"?
Itmightbetruerthanweimagine.
C:
Whenapoliceofficerorfirefighterputsontheiruniformitmustaffecttheirpsychology.Itprobablygivesthemasenseofresponsibilityandauthority.
A:
Absolutely.Whenajudgeputsonthatheavyblackrobeittransmitsanimageofpower,butitalsoservesasaremindertothejudgeoftheresponsibilityoftheirposition.
C:
IknowwhenI'mwearinganicesuitIfeelalotmoreconfident.IfI'mgoingoutforanightonthetownandI'malldressedupIfeelalotbetteraboutmyselfthanifIwaswearingjeansandaT-shirt.
英语里有一种说法叫clothesmaketheman.相当于中文里说的人靠衣服马靠鞍。
Adam说，这句老话恐怕比我们想的更有道理。
警察穿上警服，消防员穿上消防服，法官穿上黑色长袍，都会平添一种使命感和权威感，Cathy说，她每次穿西装，也会倍感自信，还说，晚上出去吃饭消遣时，如果dressedup精心打扮，就会自我感觉更好。
Cathy说的，gooutforanightonthetown,是一种固定说法，意思是出去吃饭，喝酒，看节目，消遣。
A:
Yeah,Ithinkeveryonerecognizesthatpartaboutthepowerofclothes....butthat'snotexactlywhyIwearatietoworkeveryday.
C:
Youwearitbecauseyouthinkitmakesyousmarter.
A:
Yes.Ithinkputtingonashirtandtieactuallyaffectsthewaymybrainworks.
C:
That'saveryinterestingconcept!
A:
MyeyeslookdownandseewhatI'mwearingandmybraingetsareminderthatI'mabusinessman....andIthinkthebrainrespondstoexpectations.
Adam说，他每天都穿西装打领带，不是给别人看的，更多的是在提醒自己，随时提醒自己是商界人士，这样大脑就会做出反应，做出的事，说出的话都会更加得体。
C:
It'skindoflikeanactortryingtoplayarole...youhavetohavetherightcostume!
A:
Ithinkthat'sagoodwayofexpressingit!
I'msureit'smuchharderforactorsandactressestogetintocharacterbeforetheyputontherightcostume.
C:
Yeah....butaftertheclothesandthemakeupgoon,theylookinthemirrorandtheirbrainsareabletoshiftintotherole.
A:
Thesymbolicmeaningofatieis"business"andsoformeit'sanidentifyingsymbolthatIthinkaffectsbothhowothersseemeandhowIseemyself.
C:
Interesting.....hmm.....maybeIshouldstartwearingasuit.
商务电话礼仪英文文章【3】
Aftere-mail,texting;aftertexting,Blackberrying;aftertheBlackberry,theiPhone.Justasfashionistasarecontinually,wrongly,declaringthedeathofcouture,youshouldbewareproclamationsofthedeathoftheartofletter-writing.
“E-mailhaspromptedashiftinstatusforwritingpaper,”saysSamanthaCameron,creativedirectorofthestationersSmythsonofBondStreet.“Ratherthanbeinganecessity,writingpaperhasbecomealuxury.
Thequalityandprovenanceofyourwritingpaperislikeasecretcode.Itsignifiesthatyou'reintheclub”–muchasacertainkindofhandbagorshoedoes.It'sanaccessory,andanincreasinglyimportantoneatthat,especiallyasthemonthofgift-giving,gettingandthankinglooms.
“Yourwritingpaperisyourambassador,”agreesContessaSibilladellaGherardesca,authorofNonSiDicePiaciere,anItalianguidetomodernmanners.Nowonderthegreatstationeryhousesoftheworld–England'sSmythson,
Italy'sPineider,France'sCassegrain,theUS'sCrane&CoandMrsJohnLStrong–areenjoyingarenaissance.
Stylesarechanging,though.Smythson'ssignatureBondStreetBlueremainspopularbutCameronreportsagrowingdemandformorefrivolouscolourssuchasParkAvenuePinkandGlenClova（eau-de-nil）.
“Inthe1980sitwassmarttohaveredpaintedbordersonwhitelikePrincessDiana'sKensingtonPalacewritingpaper,”shesays.“Todayit'smorelikelythatafashionableyoungwomanwillchooseGlenClovawiththeredborder,whichlooksfresherandmoremodern.”
Flatprintingisanacceptableiflesschicalternativetohandengraving,andmatchingenvelopeswithdiamondflapsarenon-negotiable.BlackorblueinkistheformbutinItalyburntsiennaisthesmartestchoice.
“ThehandwrittenletterisveryimportanttoAmericans,”saysCameron.“It'straditionaltohaveyournameengravedatthetopofyourwritingpaper.ThisisbecomingmorepopularintheUK.Theformalityofahandwrittenletterhasgonebeyondprivatecorrespondenceintothebusinessarena.
“Weareseeingagreatdemandforcardsengravedonlywithaname,”shecontinues.“Thelevelofaccessyou'dliketogive–mobilenumber,e-mail,homenumber–isthenhandwritten.”FashiondesignerssuchasTomFord,
MiucciaPradaandChristianLacroixallcrossthroughthesurnameoftheirmonogrammedwritingpaper.Thisisananachronismthathasitsrootsinthe19thcentury.
Ifthenotewaswrittenforafriendoracquaintance,thesurnamewouldbescoredthrough.Personalletterswritteninaprofessionalcapacitytodayhaveadaptedthisaffectation.
TheBritishhabitofusinganaddresstoheadwritingpaperisalsobowingtochange.Suchisthefluidityofnewwealth,andtoday'screditmarkets,thatf
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