5 Generic IT Risk Scenarios.docx

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5 Generic IT Risk Scenarios.docx

5GenericITRiskScenarios

GenericITRiskScenarios

 

#

 

High-levelScenario

RiskScenarioComponents

RiskCategory/Group

Risk

RiskConsequence

Risk

RiskConsequence

ThreatType

Actor

Event

Asset/

Resources

Time

ITBenefit/ValueEnablement

ITPrammeandProjectDelivery

ITOperationsandServiceDelivery

 

NegativeExampleScenarios

FailtoGain

LoseValue

 

PositiveExampleScenarios

GainValue

PreserveValue

1

ITprogrammeselection

Failure

Internal

Ineffectiveexecution

Process(portfoliomanagement)

Timing(non-critical)Duration(extended)Detection(slow)

P

S

•Wrongprogrammesselectedforimplementation,misalignedwithcorporatestrategyandpriorities

•Duplicationbetweendifferentinitiatives

•Newimportantprogrammecreateslong-termincompatibilitywiththeenterprisearchitecture

•Programmesleadingtosuccessfulnewbusinessinitiativesselectedforexecution

2

Newtechnologies

Failure

Internal

Ineffectivedesign

Process(technologyselection)Enterprisearchitecture(technology)

Timing(non-critical)Duration(extended)Detection(slow)

P

S

•Failuretotimelyadoptandexploitnewtechnologies(i.e.,functionality,optimisation)

•Newandimportanttechnologytrendsnotidentified

•Inabilitytousethetechnologytorealisedesiredoutcomes(e.g.,failuretomakerequiredbusinessmodelororganisationalchanges)

 

•Newtechnologiesfornewinitiativesormoreefficientoperationsadoptedandexploited

3

Technologyselection

Failure

Internal

Ineffectiveexecution

Process(technologyselection)Enterprisearchitecture(technology)

Timing(non-critical)Duration(extended)Detection(slow)

P

S

•Wrongtechnologies(i.e.,cost,performance,features,compatibility)selectedforimplementation

•Optimaltechnologyselectedforimplementation

4

ITinvestmentdecisionmaking

Failure

Internal

Ineffectiveexecution

Process(investmentmanagement)Peopleandorganisation

Timing(non-critical)Duration(extended)Detection(slow)

P

S

•BusinessmanagersorrepresentativesnotinvolvedinimportantITinvestmentdecisionmaking(e.g.,newapplications,prioritisation,newtechnologyopportunities)

•Co-ordinateddecisionmakingoverITinvestmentsbetweenbusinessandIT

5

AccountabilityoverIT

Failure

Internal

Ineffectiveexecution

Process(definetheITprocesses,organisationandrelationships)Peopleandorganisation

Timing(non-critical)Duration(extended)Detection(moderate)

P

S

S

•BusinessnotassumingaccountabilityoverthoseITareasitshould(e.g.,functionalrequirements,developmentpriorities,assessingopportunitiesthroughnewtechnologies)

 

•BusinessassumesappropriateaccountabilityoverITandco-determinesthestrategyofIT,especiallyapplicationportfolio

6

IntegrationofITwithinbusinessprocesses

Failure

Internal

Ineffectiveexecution

Process(definetheITprocesses,organisationandrelationships)Peopleandorganisation

Timing(non-critical)Duration(extended)Detection(moderate)

P

S

•Extensivedependencyanduseofend-usercomputingandadhocsolutionsforimportantinformationneeds

•Separateandnon-integratedITsolutionstosupportbusinessprocesses

•FullyintegratedITsolutionsareinplaceacrossbusinessprocesses

7

Stateofinfrastructuretechnology

Failure

Internal

Ineffectivedesign

Process(acquireandmaintaintechnologyinfrastructure)Infrastructureenterprisearchitecture(technology)

Timing(non-critical)Duration(extended)Detection(slow)

S

S

•ITtechnologyinuseisobsoleteandcannotsatisfynewbusinessrequirements(e.g.,networking,security,storage)

•Modernandstabletechnologyused

8

Ageingofapplicationsoftware

Failure

Internal

Ineffectiveexecution

Process(acquireandmaintaintechnologyinfrastructure)Infrastructureenterprisearchitecture(applications)

Timing(non-critical)Duration(extended)Detection(slow)

P

P

•Oldapplicationsoftware(e.g.,oldtechnology,poorlydocumented,expensivetomaintain,difficulttoextend,notintegratedincurrentarchitecture)

 

•Modernapplicationsoftware;easytoaddnewprocessfunctionality

9

Architecturalagilityandflexibility

Failure

Internal

Ineffectivedesign

Process(determinetechnologicaldirection)Enterprisearchitecture

Timing(non-critical)Duration(extended)Detection(slow)

P

S

S

•ComplexandinflexibleITarchitectureobstructingfurtherevolutionandexpansion

•Modernandflexiblearchitecturesupportsbusinessagility/innovation

10

Regulatorycompliance

FailureMalicious

Internal

Regulation

Process(ensurecompliancewithexternalrequirements)

Timing(non-critical)Duration(extended)Detection(slow)

P

S

S

•Non-compliancewithregulations(e.g.,accounting,manufacturing,)

11

Softwareimplementation

Failure

Internal

Ineffectiveexecution

Process(enableoperationanduse)Enterprisearchitecture(applications)

Timing(non-critical)Duration(moderate)Detection(instant)

P

•Operationalglitcheswhennewsoftwareismadeoperational

•Usersnotpreparedtouseandexploitnewapplicationsoftware

12

ITprojecttermination

Failure

Internal

Ineffectiveexecution

Process(retiretheprogramme)

Timing(critical)Duration(extended)Detection(Slow)

 

P

•Failing(duetocost,delays,scopecreep,changedbusinesspriorities)projectsnotterminated

•Failingorirrelevantprojectsstoppedonatimelybasis

13

ITprojecteconomics

Failure

Internal

Ineffectiveexecution

Process(monitorandreportontheprogramme)

Timing(non-critical)Duration(extended)Detection(slow)

P

•IsolatedITprojectbudgetoverrun

•ConsistentandimportantITprojectsbudgetoverruns

•Absenceofviewonportfolioandprojecteconomics

•ITprojectcompletedwithinagreed-uponbudgets

14

Projectdelivery

Failure

Internal

Ineffectiveexecution

Process(monitorandreportontheprogramme)

Timing(non-critical)Duration(extendedduration)Detection(slow)

S

P

S

•OccasionallateITprojectdeliverybyinternaldevelopmentdepartment

•RoutinelyimportantdelaysinITprojectdelivery

•ExcessivedelaysinoutsourcedITdevelopmentproject

•Projectdeliveryontime

15

Projectquality

Failure

Internal

Ineffectiveexecution

Process(monitorandreportontheprogramme)

Timing(non-critical)Duration(extended)Detection(slow)

 

P

•Insufficientqualityofprojectdeliverables(duetosoftware,documentation,compliancewithfunctionalrequirements)

•Projectdeliverstospecifications

16

Selection/performanceofthird-partysuppliers

Failure

Internal

Ineffectivedesign

Process(managethird-partyservices)Peopleandorganisation

Timing(non-critical)Duration(extended)Detection(slow)

S

P

•Inadequatesupportandservicesdeliveredbyvendors,notinlinewithservicelevelagreements(SLAs)

•Inadequateperformanceofoutsourcerinlarge-scalelong-termoutsourcingarrangement

•Thirdpartyactingasstrategicpartner

17

Infrastructuretheft

Malicious

InternalExternal

Theft

Infrastructure

Timing(unknown)Duration(extended)Detection(instant)

S

S

P

•Theftoflaptopwithsensitivedata

•Theftofsubstantialnumberofdevelopmentservers

18

Destructionofinfrastructure

AccidentalMalicious

InternalExternal

DestructionInappropriateuse

Infrastructure

Timing(unknown)Duration(extended)Detection(instant)

S

S

P

•Destructionofdatacentre(duetosabotage,etc.)

•Accidentaldestructionofindividuallaptops

19

ITstaff

Failure

Internal

Ineffectiveexecution

Process(manageIThumanresources)Peopleandorganisation

Timing(unknown)Duration(extended)Detection(moderate)

P

P

P

•Departureorextendedunavail-abilityofkeyITstaff

•Keydevelopmentteamleavestheenterprise

•InabilitytorecruitITstaff

20

ITexpertiseandskills

Failure

Internal

Ineffectivedesign

Process(manageIThumanresources)Peopleandorganisation

Timing(unknown)Duration(extended)Detection(instant)

P

P

P

•LackormismatchofIT-relatedskillswithinIT(e.g.,duetonewtechnologies)

•LackofbusinessunderstandingbyITstaff

•AttractingtheappropriatestaffincreasestheservicedeliveryoftheITdepartment

•Correctstaffandskillmixwillsupportprojectdeliveryandvaluedelivery

21

Softwareintegrity

AccidentalMalicious

InternalExternal

Modification

Process(managechangesandinstallandaccreditsolutionsandchanges)Enterprisearchitecture(software)

Timing(non-critical)Duration(short)Detection(slow)

S

P

•Intentionalmodificationofsoftwareleadingtowrongdataorfraudulentactions

•Unintentionalmodificationofsoftwareleadingtounexpectedresults

•Unintentionalconfigurationandchangemanagementerrors

22

Infrastructure(hardware)

AccidentalMalicious

InternalExternal

ModificationDestructionInappropriateuse

Infrastructure

Timing(non-critical)Duration(unknown)Detection(instant)

P

•Erroneousmisconfigurationofhardwarecomponents

•Damageofcriticalserversincomputerroom(e.g.,duetoaccident)

•Intentionaltamperingwithhardware(e.g.,securitydevices)

23

Softwareperformance

Failure

Internal

Ineffectivedesign

Enterprisearchitecture(applications)

Timing(non-critical)Duration(unknown)Detection(instant)

S

P

•Regularsoftwaremalfunctioningofcriticalapplicationsoftware

•Intermittentsoftwareproblemswithimportantsystemsoftware

24

Systemcapacity

Failure

Internal

Ineffectivedesign

Enterprisearchitecture(technology)

Timing(non-critical)Duration(unknown

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