国际市场营销PPT整理.docx
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国际市场营销PPT整理
国际市场营销复习资料
第一章Scope,Concepts,andDriversofInternationalMarketing
ChapterObjectives
Defineinternationalmarketingandidentifythedifferentlevelsofinternationalinvolvement.
Describethedifferentcompanyorientationsandphilosophiestowardinternationalmarketing.
Identifyenvironmentalandfirm-specificdriversthatdirectfirmstowardinternationalmarkets.
Identifyobstaclespreventingfirmsfromsuccessfulinternationalventures.
ImportanceofInternationalMarketing
Internationalmarketinghelpscompaniesreachtheirfullpotentialandthemaximumreturnfortheirstockholders.
Manycompaniesfindthat,tokeepupwithcompetition,theymustreachfornewinternationalconsumers.
Formanycompanies,aninternationalpresenceisessentialtotheirsuccess.
Exxon,GeneralMotors,MicrosoftandMitsubishiearnprofitshigherthanthegrossdomesticproductofmanylow-incomecountries.
Manysmallbusinessescanattributetheirsuccessandevensurvivaltointernationalmarkets.
Companieswithproductsinlatestagesoftheproductlifecyclefindthatemergingmarketsofferthemnewlife
Privatizationincountrieswheregovernmentmonopolieshaddominatedfordecadeshasmadeitpossibleformultinationalstocompeteforlocalenergy,airline,railway,andtelecommunicationsindustries.
LevelsofInternationalMarketingInvolvement
Domesticmarketing:
Thefirmhastheleastcommitmenttointernationalmarketing
Focusondomesticconsumersandonthehome-countryenvironment.
Exportmarketing:
Thefirmisindirectlyordirectlyinvolvedinexporting.
Thefirmconsiderstheinternationalmarketasanextensionofthedomesticmarket.
Internationalmarketing:
Thefirmfocusesoninternationalconsumersinoneormorecountries.
Firm’ssalesoffices,subsidiaries,jointventuresareindifferentcountries.
Internationalactivitiesarenotcoordinatedacrossdifferentcountries.
Globalmarketing:
Thefirmcoordinatesitsmarketingactivitiesacrossdifferentcountrieswithoutfocusingprimarilyonnationalorregionalsegmentation.
Thestrategyispossibleduetotheemergenceofuniformglobalconsumersegments.
Thestrategyentailsanefficientglobalallocationofcompanyresources.
LevelsofInternationalMarketingInvolvement(summarized)
InternationalizationPhilosophies
Managementinternationalizationphilosophyaffectsallfunctionalareasofthecorporation.
Impactonresourceallocation,responsetoglobalthreats/opportunities
EthnocentricOrientation
Guidedbydomesticmarketextensionconcept.
Domesticstrategies,techniques,andpersonnelareperceivedassuperior.
Internationalmarketsaresecondary,regardedprimarilyasoutletsforsurplusdomesticproduction.
Internationalmarketingplansaredevelopedin-housebytheinternationaldivision.
PolycentricOrientation
Guidedbythemultidomesticmarketingconcept.
Focusesontheimportanceanduniquenessofeachinternationalmarket.
Firmsestablishindependentbusinessesineachtargetcountry.
Fullydecentralized,minimalcoordinationwithheadquarters.
Marketingstrategiesarespecifictoeachcountry
Outcomes:
noeconomiesofscale.
duplicatedfunctions.
higherfinalproductcosts.
RegiocentricOrientation
Guidedbytheglobalmarketingconcept.
Considersworldregionsthatshareeconomic,political,and/orculturaltraitsasdistinctmarkets.
Divisionsareorganizedbasedonlocation.
Regionalofficescoordinatemarketingactivities,usingaregion-widemarketingapproach.
Example:
RegionalbrandssuchasUnilever’sDomestos(householdcleaningagentcontainingbleach,soldinCentralEurope)
GeocentricOrientation
Guidedbytheglobalmarketingconcept.
Marketingstrategiesaimedatmarketsegments,ratherthangeographiclocations.
Maximizesefficienciesworldwideandprovidesstandardizedproductorservicethroughouttheworld.
Example:
Visa.Visaisomnipresentinworldmarkets.ThisadsuggeststoFrenchconsumersthatVisaiswidelyused.
InternationalExpansion:
DriversintheBusinessEnvironment
Theprimarydriversinthebusinessenvironmentare:
Competition
RegionalEconomicandPoliticalIntegration
Technology
ImprovementsinTransportationandTelecommunication
EconomicGrowth
TransitiontoaMarketEconomy
ConvergingConsumerNeeds
DriversintheBusinessEnvironment(contd.)
Competition
Competitivepressurefrominternationalcompanieswillforcethecompanytoexpandtonewmarkets,evenlessprofitableones.
Example:
McCannErickson,theadvertisingagency,followedlongtimeclient,CocaCola,Inc.,toallcountrieswhereCokewaspresent–untilrecently.
RegionalEconomicandPoliticalIntegration
Integrationfacilitatesinternationaltradeforcompaniesinmembercountries,andforcompaniesfromcountriesoutsideofthearea.
Example:
RegionalagreementssuchasNAFTA,MERCOSUR,andtheEuropeanUnionlowerandeliminatebarriersandpromotetradewithinthesemarkets.Subsidiariescanbeestablishedinthesemarketstotakeadvantageoffreetradewithintheregion
Technology
Examples:
Mediadevelopmentexposesconsumersworldwidetoforeignprogramming.
Consumersworldwideareexposedtosimilarproducts,services,andentertainment,andmarketingcommunications.
TheInternetofferssmallandmediumenterprisesinbothhigh-andlow-incomecountriesunlimitedinternationalexposure.
Technologyoffersabroadreachtothesebusinesseswhoseadvertisingbudgetcannotcoverthehighcostofinternationalbroadcastandprintadvertising.
TransportationandTelecommunications
Lowercostandhigherqualitycommunicationduetosatellitetechnology,teleconferencing,ande-mail.
Allowforfrequentinteractionbetweensubsidiariesinforeigncountriesandtheheadquarters.
Allowforoutsourcingofcustomerservice.
Theintroductionofcontainersinintermodaltransportationandelectroniccommunicationbetweensuppliersandcustomersgreatlyfacilitatesthetransportationofphysicalgoods
EconomicGrowth
Economicgrowthcreatedmarketsofhighpotentialforinternationalbrands,whilealsoopeningpreviouslyclosedmarkets.
EmergingmiddleclasswithincreasingbuyingpowerinbigemergingmarketssuchasthoseofBrazilandIndia.
Openingofnewmarketsthatwerepreviouslyclosed,suchasthoseofChinaandVietnam,andthoseoftheformerEasternBloc.
TransitiontoaMarketEconomy
Transitiontoamarketeconomycreatedimportantnewmarketsandopportunitiestotransforminefficientgovernment-ownedcompaniesintosuccessfulenterprises.
Poland,theCzechRepublic,Slovakia,Slovenia,Hungary,Romania,andBulgariaaremembersoftheEuropeanUnion.
SloveniaisalreadyamemberoftheEuropeanMonetaryUnion.
ChinaandVietnamareopeningdoorstomultinationals.
ConvergingConsumerNeeds
Consumers’exposure(throughmedia,travel)toglobalbrandscreateddemandforglobalproductsandworldwideloyaltytointernationalbrands.
Theemergenceofuniformconsumersegmentsfacilitatesmarketingstrategiesworldwide.
Examplesofconsumersegmentsworldwide:
globalteenagers
globalelite
Firm-SpecificDriversofInternationalExpansion
Theprimaryfirmdriversforinternationalexpansionare:
ProductLifeCycle
HighNewProductDevelopmentCosts
New-product-developmentcostsarerapidlyincreasingandproductlifecyclesaredecreasing.Asaresult,firmsmustlookbeyondthehome-countrymarkettofullyrecoverthehighproductdevelopmentcostsandtomakeaprofit
StandardizationEconomiesofScaleCheapLabor
Pricecompetitionduringthematuritystageoftheproductlifecycledrivesfirmtonewinternationalmarketsinsearchofcheaplabor.
Thefirmlowerscosts–andprices–asittakesadvantageof:
EconomiesofscaleStandardization,andCheaplabor
ExperienceTransfers
Companiesbenefitfromlessonstheylearnindifferentpartsoftheworldandtransfertheirknowledgetoothermarketstheyserve.
.ObstaclestoInternationalization
Theprimaryobstaclestointernationalizationaretheself-referencecriterion,governmentbarriers,andcompetitivebarriers.
Self-referenceCriterion
Consciousandunconsciousreferencetoownnationalcultureandhome-countrynormswhileoperatinginthehostcountry,whichcanpreventfirmsfromadaptingtolocalbusinessenvironmentsandservingtheneedsoflocalconsumers.
Tocountertheimpactoftheself-referencecriterion,thecorporationmust:
Selectadaptablepersonnelforinternationalassignments.
Sensitizeexpatriatestothelocalculture.
GovernmentBarriers
Restrictionsplacedoninternationalcorporationsbyimposing:
Tariffs
Importquotas
Otherlimitations,suchasrestrictiveimportlicenseawards.
3)BarriersImposedbyInternationalCompetition
Amongthecompetitivebarriersinternationalcompaniescommonlyencounterare:
Blockedchannelsofdistribution
Exclusiveretaileragreements
Pricecutting
Advertisingblitzes
ChapterSummary
Discusseddifferentlevelsofinternationalinvolvement–domestic,export,international,andglobalmarketing.
Addressedinternationalizationphilosophies:
Ethnocentric,polycentric,regiocentric,andgeocentric.
Discussedthedriversofinternationalexpansion:
Environmental(competition,regionalintegration,removaloftradebarriers,improvementsintransportation,telecommunicationsandtechnology,andconvergingconsumerneeds).
Firm-specific(prolongingproductlifecycle,recoveringnewproductdevelopmentcosts,pricecompetition,standardization,economiesofscaleandcheaplabor,experiencetransfers).
Addressedobstaclestoentry–theself-referencecriterion,governmentbarriers,andcompetitivebarriers.
第二章AnOverviewoftheInternationalMarketingEnvironment
ChapterObjectives
Provideanoverviewoftheworldeconomi