外贸邮件回复常用语.docx

外贸邮件回复常用语.docx

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　产品报价

（一）客户主动询价，我方报价

　　DearMr./MsXX

　　ThanksforyourinquiryaboutXXproductsbye-mailddxxxx,2007!

　　NowweherekindlyquoteyouourbestXXpriceasfollowing:

　　Productsname:

　　Specification,weightandsize:

　　Packing:

　　Payment:

　　Deliverytime:

　　Shipmentfee:

　　Quantity:

　　Validity:

　　Others:

　　Plsreviewtheabovepriceandletusknowyourconfirmationinanearlydate.

　　Lookingforwardtohearingfromyousoon

（二）我方主动询价，向客户报价

　　DearMr/MsXX

　　Wehavemetsomewhere/weknewyourinquiryaboutXXproductsonalibaba.Wearepleasedwecansupplythem,nowweherekindlyquoteyouourbestpriceasfollows:

　　Productsname:

　　Specification,weightandsize:

　　Packing:

　　Payment:

　　Deliverytime:

　　Shipmentfee:

　　Quantity:

　　Validity:

　　Others:

　　Plsreviewtheabovepriceandletusknowyourconfirmationinanearlydate.

　　Lookingforwardtohearingfromyousoon.

　　（三）询问客户产品规格：

　　DearMr/MsXX

　　ThanksforyourinquiryaboutXXproductsonXX,2007.

　　Inordertoquoteyourightprice,pleaseinformusthedetailspecificationsuchassize,weight,materialsandsoon.

　　Lookingforwardtohearingfromyousoon.

　　三问客户对报价的意见：

　　1，第一次询问：

　　DearMr/MsXX

　　ReXXproducts,WehavequotedyouFOB/CIF/pricebye-mailddXXXX,2007Haveyoureceivedit?

Pleasecheckitandletmeknowyourcommentsabouttheprice.

　　Lookingforwardtohearingfromyousoon.

　　DearMr/MsXX

　　ReXXproducts,wehavee-mailedyouFOB/CIF/priceafterCantonFaironOct24,2006.Hopeyouhavereceivedit.What'syouropinion?

Canyouacceptit?

Ifyouhaveanyproblems,pleaseletmeknow,Iwilltrytosolveit.

　　Lookingforwardtohearingfromyousoon.

　　2，第二次询问：

　　DearMr/MsXX

　　RetheXXproducts,Ihavee-mailtheFOBQINGAOpricetoyouddXX,2007.AndaskedforyourcommentsonXX,2007.Butstillnoreply.Haveyoureceivedit?

Pleasereviewitandletmeknowyourcomments.Ifanyproblems,pleasedon'thesitatetocontactus,Weshallbepleasedtobeofservicetoyouatalltimes.

　　Thanksinadvanceforyourquickreply!

　　3，第三次询问：

　　DearMs/MsXX

　　ReXXproducts,wehavequotedyouFOB/CIF/pricebye-mailafterCantonFaironOct24,2006.Butforalongtime,youhaven'trepliedus.Sowesenttwoe-mailtoyouaskingforyourcommentsonNov9andNov21,2006.Butstillnoreply.NowI'dliketoknowwhetheryoustillinterestedinthisitem.

　　Lookingforwardtohearingfromyousoon.

　　DearMr/MsXX

　　ReXXproducts,wehavecontactedyoutwotimes.Butstillnoyourconfirmation.Nowourfactoryhasbeenfullofproduction.Ifyoustillcan'tconfirm,I'mafraidwecan'tarrangeforyourorder.Sopleaseinformyourcustomerandsendusconfirmationassoonaspossible.

　　Lookingforwardtohearingfromyousoon.

　　4,重新报价

　　1）DearMr./Ms.XX

　　ReXXproducts,wehavequotedyouFOBQINGAOprice,Butforalongtime,youhaven'treplyus.Sowesenttwoe-mailtoyouaskingforyourcommentsonNov13andNov23,2006.Nowweherekindlyrequoteyoutheadjustedpriceasfollows:

　　USDXX/pc

　　Hopeyoucanacceptthisprice.Ifsamplerequired,wewillsendtoyouforyourapproval.

　　Thanksinadvanceforyourquickreply!

　　2））DearMr./Ms.XX

　　ReXXproducts,IhavequotedyouFOBQINGAOpriceWehavecheckedourfactoryabouttheprice,Nowwehererequoteyouthenewpriceasfollows,

　　USDXX/pc

　　Hopeyoucanacceptthisprice.Ifsamplerequired,wewillsendtoyouforyourapproval.

　　5，询问对新价格的意见

　　DearMr./Ms.XX

　　ReXXproducts,inordertobuildourfurtherbusinessrelationship.wehaverequoteyounewpriceonXX,2007.Haveyoureceivedit?

.Ifyoucheckothersuppliers,youwillfindthisisourbottomprice,hopeyousatisfiedthistimeandacceptit.

　　五，订单

　　f）样品合格，是否下订单，何时下订单

（1）DearMr/MsXX

　　ReXXproducts,youtoldusthesampleshadpassedthetest.Nowwillyouconsiderpurchasingaboveitems?

Pleaseletusknowyouropinionatanearlydate.

　　Lookingforwardtohearingfromyousoon.Hopetostartanewbusinessinthenearfuture!

（2）DearMr/MsXX

　　ReXXproducts,youhavesentusthetestreportonDec14,2006.Andinformedusyouwouldplaceanorderforit.Nowwestillwaitforyourorder.Couldyoutellmewhenyouwillplacetheorder?

　　g）催问客户下订单

　　DearMr/MsXX

　　ReXXproducts，youtoldusyouwouldpurchaseorderonXXX,2007.Butwestillnoreplyyouorderforalongtime.Nowpleasetelluswhenyouwillordersothatwecanarrangetheproduction.ASAP.

　　六，信用证

　　h）催开信用证

　　DearMr/MsXX

　　RecontractNo。

XXX,wehavefaxedtheproformainvoicetoyou,theshipmentdateiscomingnear,butwestillnotreceiveyourL/Cfromourbank.

　　Nowwe'dliketoknowifyouhaveissuedtheL/Cornot.Ifyes,pleasetellustheL/CNoandadvisingbankname,Ifnot,pleaseissueitassoonaspossiblesothatwecanarrangetheshipmentasperyourL/Crequest.

　　Whenyouissuedit,pleasefaxusthecopy.

　　i）修改信用证

（1）DearMr./Ms.XX

　　ThanksforyouL/Cissued.

　　Butafterreviewit,wefoundsomediscrepanciesneedtoamendasfollows:

　　1）PleaseamendclauseXXasto:

　　2）PleasedeleteclauseXX

　　IfyouamendtheL/C,pleasefaxittous.

　　Thankyou!

（2）DearMr.Mr/MsXX

　　RetheL/CNo.XXX,contractNo.:

XXX,youhaveconfirmedtoamendtheclause44AastoSHANGHAI,CHINAinsteadofQINGDAO,CHINA.Butwestillhaven'treceivedtheL/Camendmentadvicefromourbank.I'dliketoknowhaveyouinformedyourbanktoamendit?

　　Iamveryappreciatedforyourquickreply!

　　七出货事宜

　　DearMr.Mr/MsXX

　　RecontractNo.XX,wearepleasedtoinformyoutheproductsareready.Nowwe'dliketoconfirmthefollowingdetails:

　　Packingsize/quanlity:

　　Shippingmarks:

　　Wewilltryourbesttoarrangeasperyourrequest.

　　Alsopleaseinformusthedetaildocumentssothatwecanmakeforyouasap.（D/A,D/P,TT时）

　　八给客户发装运通知

　　DearMr./Ms.XX

　　RetheorderNo.XX,theInvoiceNo.XX,thegoodshavebeenshippedonSS"COSCONAPOLI004W"onOct25,2006.TheB/LNoisGMQD26103016,TheETAdateisaboutNov21,2006.Thedocumentshavebeenfaxedtoyou.Pleasecheckit.

　　九告知客户寄单事宜

　　j）告诉客户寄单日期，快件号码

　　DearMr./Ms.XX

　　RetheL/CNo.XX,（ContractNoXX），invoiceNo.XX,havesenttoyoubyDHLonNov17,2006.TheDHLNois7498536846,Pleasecheckit.Maybe,ithasarrivedonNov20,2006.

　　十货物跟踪

　　k）询问客户是否收到货物，有无意见。

　　DearMr./MsXX

　　Re06RF33202,originaldocumentshavesenttoyoubyTNTonNov20,2006.Nowhaveyoureceiveddocumentsandpickedupthecargos?

Ifanyproblems,pleasecontactus,wewillsolveforyou.

　　十一：

询问结汇情况

　　DearMr/MSReinvoiceNoXXX,plsletusknowifyouhavearrangedpayment,Ifyouhavepaid,pleaseinformusthepaymentdateandfaxusthepaymentnoticesothatwecancheckfromourbank.Iamappreciatedforyourearlyreply.Thankyou!

　　十二：

其他：

　　1，邀请函

　　公司抬头

　　To:

客户名称From:

邀请人

　　Fax:

Page:

1

　　Phone:

Date:

　　INVITATION

　　DearMr/MS

　　WeherebysincerelyinviteyoutovisitusduringApr12,2007-Apr30,2007foraveryimportantprojectmeetingtowardourhardwareproducts.Thenameweliketocoverinthisinvitationareasfollows:

　　Mr.

　　Mr.

　　Mr.

　　Mr.

　　Hopethisgreatopportunitytovisitourfactoryanddiscussourbusiness,please,therefore,donotignoreordelaysuchasincererequest.

　　Thankyouforyourconsiderationtoaccept.

　　Yourstruly