人力资源第四章习题教程文件.docx

人力资源第四章习题教程文件.docx

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人力资源第四章习题教程文件

人力资源第四章习题

Chapter4:

JobAnalysis

MultipleChoice

1.________istheprocedurethroughwhichonedeterminesthedutiesassociatedwithpositionsandthecharacteristicsofpeopletohireforthosepositions.

a.Jobdescription

b.Jobspecification

c.Jobanalysis

d.Jobcontext

e.Noneoftheabove

（c;easy;p.126）

2.Theinformationresultingfromjobanalysisisusedforwriting________.

a.jobdescriptions

b.workactivities

c.workaids

d.jobcontext

e.performancestandards

（a;easy;p.126）

3.Whichofthefollowingtypesofinformationcanbecollectedviaajobanalysis?

a.workactivities

b.humanbehaviors

c.performancestandards

d.jobcontext

e.alloftheabove

（e;moderate;p.126）

4.Informationregardingjobdemandssuchasliftingweightsorwalkinglongdistancesisincludedintheinformationabout________anHRspecialistmaycollectduringajobanalysis.

a.workactivities

b.humanbehaviors

c.machines,tools,equipment,andworkaids

d.performancestandards

e.jobcontext

（b;moderate;p.126）

5.

Informationregardinghow,why,andwhenaworkerperformseachactivityisincludedintheinformationabout________anHRspecialistmaycollectduringajobanalysis.

a.workactivities

b.humanbehaviors

c.machines,tools,equipment,andworkaids

d.performancestandards

e.jobcontext

（a;moderate;p.126）

6.Informationregardingthequantityorqualitylevelsforeachjobdutyisincludedintheinformationabout________anHRspecialistmaycollectduringajobanalysis.

a.workactivities

b.humanbehaviors

c.machines,tools,equipment,andworkaids

d.performancestandards

e.jobcontext

（d;moderate;p.126）

7.Informationregardingjob-relatedknowledgeorskillsandrequiredpersonalattributesisincludedintheinformationabout________anHRspecialistmaycollectduringajobanalysis.

a.workactivities

b.humanbehaviors

c.humanrequirements

d.performancestandards

e.jobcontext

（c;moderate;p.126）

8.Informationregardingmatterssuchasphysicalworkingconditionsandworkscheduleisincludedintheinformationabout________anHRspecialistmaycollectduringajobanalysis.

a.workactivities

b.humanbehaviors

c.machines,tools,equipment,andworkaids

d.performancestandards

e.jobcontext

（e;moderate;p.126）

9.

Thereare________stepsindoingajobanalysis.

a.three

b.four

c.five

d.six

e.ten

（d;easy;p.127）

10.Decidinghowtousetheresultinginformationisthe________stepindoingajobanalysis.

a.first

b.second

c.third

d.fourth

e.fifth

（a;moderate;p.127）

11.Thefirststepinconductingajobanalysisis________.

a.decidinghowtousetheinformation

b.reviewingrelevantbackgroundinformation

c.selectingrepresentativepositions

d.collectingdataonjobactivities

e.developingajobdescriptionandjobspecification

（a;moderate;p.127）

12.Reviewingrelevantbackgroundinformationsuchasorganizationcharts,processcharts,andjobdescriptionsisthe________stepindoingajobanalysis.

a.first

b.second

c.third

d.fourth

e.fifth

（b;moderate;p.127）

13.Thesecondstepinconductingajobanalysisis________.

a.decidinghowtousetheinformation

b.reviewingrelevantbackgroundinformation

c.selectingrepresentativepositions

d.collectingdataonjobactivities

e.developingajobdescriptionandjobspecification

（b;moderate;p.127）

14.

Selectingrepresentativepositionstouseinthejobanalysisisthe________stepintheprocess.

a.first

b.second

c.third

d.fourth

e.fifth

（c;moderate;p.128）

15.Thethirdstepinconductingajobanalysisis________.

a.decidinghowtousetheinformation

b.reviewingrelevantbackgroundinformation

c.selectingrepresentativepositions

d.collectingdataonjobactivities

e.developingajobdescriptionandjobspecification

（c;moderate;p.128）

16.Collectingdataonjobactivities,requiredemployeebehaviors,workingconditions,andhumantraitsandabilitiesneededtoperformthejobisthe________stepinthejobanalysisprocess.

a.first

b.second

c.third

d.fourth

e.fifth

（d;moderate;p.128）

17.Thefourthstepinconductingajobanalysisis________.

a.decidinghowtousetheinformation

b.reviewingrelevantbackgroundinformation

c.selectingrepresentativepositions

d.collectingdataonjobactivities

e.developingajobdescriptionandjobspecification

（d;moderate;p.128）

18.Verifyingthejobanalysisinformationwiththeworkerperformingthejobandwithhisorherimmediatesupervisoristhe________stepinthejobanalysisprocess.

a.first

b.second

c.third

d.fourth

e.fifth

（e;moderate;p.128）

19.

Thefifthstepinconductingajobanalysisis________.

a.decidinghowtousetheinformation

b.reviewingrelevantbackgroundinformation

c.verifyingthejobanalysisinformation

d.collectingdataonjobactivities

e.developingajobdescriptionandjobspecification

（c;moderate;p.128）

20.Developingajobdescriptionandjobspecificationisthe________stepinthejobanalysisprocess.

a.second

b.third

c.fourth

d.fifth

e.sixth

（e;moderate;p.128）

21.Thefinalstepinconductingajobanalysisis________.

a.decidinghowtousetheinformation

b.reviewingrelevantbackgroundinformation

c.selectingrepresentativepositions

d.collectingdataonjobactivities

e.developingajobdescriptionandjobspecification

（e;moderate;p.128）

22.A（n）________showstheflowofinputstoandoutputsfromthejobbeinganalyzed.

a.organizationchart

b.processchart

c.valuechain

d.jobpreview

e.jobdescription

（b;moderate;p.128）

23.Whichtermreferstoawrittenstatementthatdescribestheactivitiesandresponsibilitiesofthejob?

a.jobspecification

b.jobanalysis

c.jobreport

d.jobdescription

e.jobcontext

（d;moderate;p.128）

24.

A________summarizesthepersonalqualities,traits,skills,andbackgroundrequiredforgettingthejobdone.

a.jobspecification

b.jobanalysis

c.jobreport

d.jobdescription

e.jobcontext

（a;moderate;p.128）

25.Royall&Companyemphasizesadesirefordetail-oriented,motivatedemployeeswithstrongsocialskills.ThispartofRoyall&Company’sjob________.

a.jobspecification

b.jobanalysis

c.jobreport

d.jobdescription

e.jobcontext

（a;moderate;p.128）

26.Whichofthefollowingmaybeincludedinajobspecification?

a.personalqualities

b.traits

c.skills

d.requiredbackground

e.alloftheabove

（e;easy;p.128）

27.Whichofthefollowingmethodsisusedtogatherjobanalysisdata?

a.interviews

b.questionnaires

c.observation

d.alloftheabove

e.noneoftheabove

（d;moderate;p.129）

28.Whoisinterviewedbymanagerscollectingjobanalysisdata?

a.individualemployees

b.groupsofemployeeswiththesamejob

c.supervisorswhoknowthejob

d.alloftheabove

e.noneoftheabove

（d;moderate;p.129）

29.

Whichofthefollowingisnotanadvantageofusinginterviewstocollectjobanalysisdata?

a.Itissimpletouse.

b.Someinformationmaybeexaggeratedorminimized.

c.Itisquicktocollectinformation.

d.Itcanidentifyuncommon,butimportantactivities.

e.Itcanbeusedtoexplainneedforjobanalysis.

（b;moderate;p.130）

30.Interviewsoftenincludequestionsabout________.

a.supervisoryresponsibilities

b.jobduties

c.education

d.experience

e.alloftheabove

（e;easy;p.130）

31.Inadditiontoidentifyingthespecificdutiesassociatedwithajob,ajobanalysisshouldalsoseektoidentifythe________.

a.lengthoftimeanemployeehasheldtheposition

b.orderofimportance

c.frequencyofoccurrence

d.alloftheabove

e.bandconly

（e;difficult;p.133）

32.Forwhichofthefollowingjobsisdirectobservationnotrecommendedtocollectdatausedinajobanalysis?

a.assembly-lineworker

b.accountingclerk

c.engineer

d.receptionist

e.salesperson

（c;difficult;p.133）

33.A________isthetimeittakestocompleteajob.

a.jobspecification

b.workcycle

c.workweek

d.shift

e.noneoftheabove

（b;moderate;p.136）

34.

Theaveragecycletimeisa（n）________.

a.minute

b.hour

c.day

d.week

e.itdependsonthespecificjob

（e;easy;p.136）

35.Whenaworkerchangeswhatheorshewouldnormallydobecausetheyarebeingwatched,________hasoccurred.

a.proactivity

b.reactivity

c.cycling

d.diverting

e.noneoftheabove

（b;moderate;p.136）

36.Whichtwodatacollectionmethodsarefrequentlyusedtogether?

a.directobservationandinterviewing

b.questionnairesanddirectobservation

c.interviewingandquestionnaires

d.diariesandinterviewing

e.mostareusedindividually

（a;difficult;p.136）

37.Janerecordseveryactivitysheparticipatesinatworkalongwithtimeinalog.Thisapproachtodatacollectionforjobanalysisisbasedon________.

a.diaries

b.interviews

c.directobservation

d.questionnaires

e.supervisorverification

（a;easy;p.136）

38.Whichofthefollowingisconsideredaqualitativeapproachtojobanalysis?

a.positionanalysisquestionnaire

b.interviews

c.DepartmentofLaborapproach

d.functionaljobanalysis

e.allarequalitativeapproaches

（b;difficult;p.137）

39.

Whichofthefollowingisconsideredaquantitativeapproachtojobanalysis?

a.interviews

b.diaries

c.DepartmentofLaborJobAnalysisProcedure

d.directobservation

e.questionnaires

（c;difficult;p.137）

40.Whatformofdatacollectioninvolvesrecordingworkactivitiesinalog?

a.interviews

b.diaries

c.directobservation

d.questionnaires

e.noneoftheabove

（b;easy;p.136）

41.Whichofthefollowingisnotoneofthebasicactivitiesincl