餐饮部酒店英语.docx

餐饮部酒店英语.docx

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餐饮部酒店英语

UnitThreeFood﹠BeverageService餐饮部

第一节TableBooking餐饮预定

Ⅰ.Newwords&expressions

1.headwaiter侍者领班

2.lectern（服务员）放订单的小台架

3.takeorder

4.menun

5.rareadj.

6.medium[′mi:

diēm]adj./n中间的；（三角形）中线

7.dresscode

8.specialty[́

9.winelist

10.leftoversn剩饭菜leftoveradj.剩余的，吃剩的

Ⅱ.MethodsofCooking

Ⅲ.Dialogs

1.AReservationforFour

（W=Waiter,G=Guest）

Mr.andMrs.SmitharevisitingXi’an.Theywanttoreserveatablefordinner.

Waiter:

TheOrientalRestaurant.MayIhelpyou?

G:

I’dliketoreserveatableforfour.

W:

Forwhattime,sir?

G:

6:

30thisevening.

W:

Iamterriblysorry,sir.Allthetablesarereserveduntil7:

30.

G:

Whyisthis?

W:

Well,sir,abiggroupisarrivingatsix.Wouldareservationfor7:

30betoolate?

G:

Yes,I’mafraidso.

W:

MayIsuggestourcoffeeshop,sir?

Iamsuretheywillhavetablesavailable.

G:

Allright.I’lltrythecoffeeshop,sir?

Couldyoutransfermycall?

W:

Sure.Pleaseholdon,sir.I’llputyourightthrough.

G:

Thankyouverymuch.

W:

Coffeeshop,mayIhelpyou?

G:

Yes,Iwantatableforfourtonightat6:

30.

W:

Verywell,sir.Atableforfourat6:

30.MayIknowyourname,please?

G:

Mr.Smith.

W:

Thankyouforcalling,Mr.Smith.Ihavereservedatableinyourname.

G:

Thankyouverymuch.Good-bye.

2.OrderingaMeal

Mr.Bartonhasmadeareservationintherestaurantandnowheisintherestaurant.

（W=Waitress，M=Mr.Barton）

Waitress:

Goodevening,Sir.Haveyougotareservation?

Mr.Barton:

Yes.For7:

00.ThenameisBarton.

Waitress:

（TheWaitresschecksthelistonherlectern）couldyoufollowme,please?

（Theguestfollowsthewaitresstohistable）

Willthistablebeallright?

Mr.Barton:

Thistableisjustbythedancefloor.Couldwehaveanotherone?

W:

Pleasecomethisway.（Theguestistakentothetableintheback）

Hereisthemenu.

M:

Thankyou.

W:

MayIhaveyourorder?

M:

Yes,I’llhaveasteakandchips,please.

W:

Howwouldyoulikeyoursteak,rare,medium,orwell-done?

M:

I’dlikeminewell-done.

W:

WouldyoulikeyoursteakwithabakedpotatoorFrenchfries?

M:

Frenchfries,please.

W：

Wouldyoucareforasalad,Sir?

M:

Yes,IwantaRussiansalad.

W:

Andwhatwouldliketodrinkwithyourmeal?

M:

I’dliketoorderwine.

W:

Illbringthewinelistrightaway….

3.BookingaTableataRestaurant

Contents:

Aheadwaiterisreceivingatelephonecallfromalocalcustomertobookatablefortonight.

Staff:

Goodmorning.BestFoodRestaurant.MayIhelpyou?

Customer：

I'dliketoreserveatableinyourSichuanRestaurant.

Staff:

Whattimeisitfor?

Customer：

We’llcomearoundeighto’clocktonight.

Staff:

I’msorry.Wehavesomanygueststhisevening.

Customer：

Howlongisthewait?

Staff:

Nineo’clockshouldbeOK.

Customer：

Well,pleasegoaheadwiththereservation.

Staff:

Howmanyinyourparty,sir?

Customer：

Wearegroupofsix.

Staff:

It’sOK.Yourname,please?

Customer：

MynameisPeterYang.Bytheway,we’dlikeatablewithaviewofthegarden.

Staff:

Noproblem,Mr.Yang.Smokingornon-smoking?

Customer：

Non-smoking.

Staff:

Verygood.

Customer：

Doyouhaveadresscode?

Shouldtheladieswearformaldresses?

Staff:

Nojeans,please.

Customer：

Thankyouforyourhelp.

Staff:

Mypleasure.We’relookingforwardtoseeingyou.

Ⅳ.Proceduresofrestaurantservice

1.Howtoreceivetablebookings

Whenwouldyoulikeyourtable,sir?

Whattimewouldyouhaveyourdinner,sir?

Forwhattime,sir/madam?

Forhowmanypeople?

Howmanypeoplearethereinyourparty?

Couldyoupleasetellmethenumberofdiners?

MayIhaveyourname/telephonenumber,please?

Yourname/telephonenumber,please?

Anyotherrequirements?

Anythingspecial,please?

Soit’sMr.White,atableforfiveat6:

30thisevening.AmIright?

AtablenearsthewindowforMrs.Whitefor3at12:

00.AmIright?

2.Howtoushercustomers

Letmeshowyoutheway.Pleasefollowme.I’llbringyouthere.

I’llwalkyouover.Thisway,please.Followme,please.

Wouldyoucomethisway,please?

Wouldyoucomewithme,please?

3.Howtotakeorders

MayItakeyourordernow,sir/madam?

Whatwouldyouliketoorder?

Anyotherfoodyou’dliketoordertonight?

Howwouldyoulikeyoursteakcookedtoday?

MayIrepeatyourorder?

Pleasewaitafewminutesforpreparation.

4.Howtorecommendfoodanddrinks

Irecommend…..

Ourdailyspecialtiesare….steamedcrabandbraisedporkwithbrownsauce.

Thechef’sspecialtiesare….

What/howabouttryingsomechicken?

5.Howtocheckthebills.

Howwouldyouliketopay?

Howwouldyouliketopayyourbill,sir?

Howwouldyouliketosettleyourbill/account?

Incashorbycreditcardorwithcheck,sir?

What’syourway/methodofpayment?

Thechargeamounthereisforthesteakyouordered.Thisistheservicecharge.

Thisisyourbill,sir.Youarewelcometocomeagain.

Ⅴ.UsefulSentencesusedinforeignrestaurant

在国外餐厅点餐必须掌握的20句英语

1、请给我菜单。

MayIhaveamenu,please？

2、是否有中文菜单？

DoyouhaveamenuinChinese？

3、在用晚餐前想喝些什麼吗？

Wouldyoulikesomethingtodrinkbeforedinner？

4、餐厅有些什麼餐前酒？

Whatkindofdrinksdoyouhaveforanaperitif？

5、可否让我看看酒单？

MayIseethewinelist？

6、我可以点杯酒吗？

MayIorderaglassofwine？

7、餐厅有那几类酒？

Whatkindofwinedoyouhave？

8、我想点当地出产的酒。

I’dliketohavesomelocalwine.

9、我想要喝法国红酒。

I’dliketohaveFranceredwine.

10、是否可建议一些不错的酒？

Couldyourecommendsomegoodwine？

11、我可以点餐了吗？

MayIorder,please？

12、餐厅最特别的菜式是什么？

Whatisthespecialtyofthehouse？

13、餐厅有今日特餐吗？

Doyouhavetoday’sspecial？

14、我可以点与那份相同的餐吗？

CanIhavethesamedishasthat？

15、我想要一份开胃菜与排餐（鱼餐）。

I’dlikeappetizersandmeat（fish）dish.

16、我正在节食中。

I’monadiet.

17、我必须避免含油脂（盐份/糖份）的食物。

Ihavetoavoidfoodcontainingfat（salt/sugar）.

18、餐厅是否有供应素食餐？

Doyouhavevegetariandishes？

19、你的牛排要如何烹调？

Howdoyoulikeyoursteak？

20、全熟（五分熟/全生）。

Welldone（medium/rare）,please.

Ⅵ.Food﹠BeverageEventOrder

Dressingtobepassed

Chicken—Saucewithfreshvegetable

Wheatrolls

Sourdoughandcheesebiscuits

Freshlybrewedregularteas

Icedtea

Beverage:

Winewithlunchtobeadvised

Setup

Floorplantobeprovided

72”Roundsof10and12

2RegistrationtablesoutsideofJingtaiHall

HeadTablefor8

Linen:

linencolortobeadvised

AudiovisualRequirements:

TableTopPodiumandMike

Allfood&beveragepricesaresubjectto20%servicecharge

Aguaranteefiguremustbegiven48hourspriortothefunction.Ifthecountisnotreceivedatthattime,theorganizerwillusetheestimatedfigureasthefinalguarantee.

ArrangementAcceptedby:

第二节Food&Beverage–Breakfast早餐

Preview

早餐

BREAKFAST

（6:

30-9:

30AM）

ContinentalBreakfast欧陆式早餐42.00

Choiceofjuice（orangejuice,grapefruitjuice,pineapplejuice,tomatojuice）

各式果汁：

橙汁、西柚汁、菠萝汁、番茄汁（任选一）

Croissants,Danishpastries,ortoastwithbutterandjam

牛角包、丹麦包、土司配牛油及果酱（任选一）

Coffeeortea

咖啡或茶

H:

Goodmorning,sir.Atableforone?

G:

Yes,please.

H:

Thisway,please….Willthistablebeallright?

G:

That’sfine.

H:

Hereisthemenu.Takeyourtime.

W:

Areyoureadytoordernow?

G:

Yes,I’dliketohaveacontinentalbreakfast.

W:

Certainly,sir.Whatkindofjuicewouldyoulike,orangeorgrapefruit?

G:

Orange.AndI’dlikesometoast.

W:

Howwouldyoulikeit,lightordark?

G:

Light.

W:

Wouldyouliketeaorcoffee?

G:

Coffee.

W:

Willtherebeanythingelse?

G:

No,that’sall.

W:

Justamoment,please.

2.AmericanBreakfast

AnAmericanbreakfast（美式早餐）isalsocalled“fullbreakfast”.Itusuallycontainsfruitjuice,twoeggs,meat（ham,baconorsausage）,bread（toast,rolls,orcroissants）,andcoffee（teaormilk）.

W:

Goodmorning,sir.MayItakeyourordernow?

G:

Yes,I’dlikeanAmericanbreakfast.

W:

Certainly,sir.Whichjuicewouldyoulike?

G:

Pineapple,please.

W:

Howwouldyoulikeyoureggs?

G:

Fried,turnedover.

W:

Weserveham,baconorsausagewitheggs.Whichdoyouprefer?

G:

Bacon.

W:

Andwouldyoulikerollsortoast?

G:

Lighttoast,please.

W:

Teaorcoffee?

G:

Tea,withlemon.

W:

Willtherebeanythingelse?

G:

No,that’sall.

W:

AnAmericanbreakfastwithpineapplejuice,friedeggsturnedover,bacon,toastandtea.Pleasewaitamoment.I’llbringthemrightaway.

3.ChineseBreakfast

soy-beanmilkdeep-frieddoughsticks;dumplings;tea-flavoredeggtoastedsweetpotatoesboiledcorn

Ⅲ.Readings

1.BaconandEggs

Eggsandsomeformofpork–usuallybacon,butoftensausageorham-constitutethetraditionalAmericanbreakfast.AdoctorfromGeorgiaeventeasedtorenametheUnitedStatesas“theRepublicofPorkdom”.Andinspiteoftheintroductionofthesteakontorestaurantmenus,the300-year-oldmaniaforeatingporkwitheggslivesontoday.

Whyeggs?

Eggsprobablybecamepopularatbreakfastbecausetheyarefreshestwhenjustgotfromtheroosting.

Nowadays,thislargemeal—traditionalAmericanbreakfastisservedmainlyinhotelsandisverypopularwithforeignvisitors.Americansmayeatthisbigbreakfastatweekendsoronoccasionsbutpreferasmaller,healthiermealtostartanormalday.

2.TableManners

TablemannersareimportantataWesterndinnerparty.Knowingthemwillhelpyoumakeagoodimpression.Havinggoodtablemannersmeansknowing,forexample,howtousetheknivesandforks,whentodrinkatoastandhowtobehaveatthetable.

Alwayslayyournapkinonyourlaps.Neverfastenitonyourcollarorrumpleitinyourhands.Useacornerofittowipeoffyourlipsorfingersifgreasyordirty.

Donotputmuchfoodinyourmouthatatime.Keepyourlipsclosedwhileyouarechewing.Andaslongasthereisfoodinyourmouth,donottrytotalk.

Theeasiestwaytokeepgoodmannersistodowhatthehostessdoes.

Ⅳ.Exercise

Roleplay

Situation:

Guest: