实用文档Human Resource ManagerB文档格式.docx

实用文档Human Resource ManagerB文档格式.docx

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-Maritalandfamilystatus,suchaschildcarearrangements,childreninthehousehold,pregnancyand/orplanstohavechildren.

-Heightorweight.

-FriendsorrelativesworkingfortheCompany.

-Creditrating,financialdata,orgarnishmentorarrestrecords.

-Placeorresidence.

-Negativereportsbyapreviousemployer（unlessapplicanthasanopportunitytoreply）.

-Requirementsthatarenotnecessaryforthejob.

Promises:

-Don’tmakeany“contractual”promisesregardingemploymentorfuturecareeropportunities（e.g.,“youwillbepromotedaftertwoyears”）.

Ifthecandidatevolunteerspersonalandnon-jobrelatedissues,youshouldnotdiscusstheissuesorconsidertheminyouremploymentdecision.

KEYBACKGROUNDREVIEW

EDUCATIONALBACKGROUND（ifappropriate）

College

Degree/Major

GPA

outof

TechnicalSchool

HighSchool

OtherEducation/Training

What___________________________coursesdidyoutake?

（Askaboutcoursespertinenttotheposition）

Bestclasses?

Why?

Worstclasses?

WORKBACKGROUND（Job1）

Job/Experience:

_______________________________________________________________

Whatwere/areyourmajorresponsibilities/duties?

Anychangeinresponsibilities?

Anysupervisory/managerialresponsibility?

Howmanypeoplewereyouresponsiblefor?

Whydidyou（areyouplanningto）leave?

WORKBACKGROUND（Job2）

LEADING:

Createsdesiredchangesbyhelpingothersseeandfeelhowthingscanbedifferentandbetter;

establishesperformanceexpectationsofothersneededteobringaboutaction.

（B）Haveyoubeeninamanagementsituationinwhichyouwererequiredtocommunicatenewvisionordirectivetoyourorganization?

Whatresistancedidyouexperience?

Howdidyougetyourteam’sbuy-inandfocus?

SituationActionResult

TEAMWORK:

Workscollaborativelywithothers,asappropriate,toaccomplishgoalsandobjectives;

buildsandmaintainsconstructivepartnerships.

（B）Tellmeaboutsomeofthestepsyouhavetakentoestablishlong-term,collaborativerelationshipswithgroupsorindividuals.Whatwereyourresults?

Situation/WhoStepstakenResult

PROBLEMSOLVING:

Identifiesproblemsanddevelopseffectiveapproachestoresolvingproblems,settlingissues,orprovidingdirection.

（B）Describeadifficultproblemthatyousolvedrecentlywherethereweremanystakeholdersinvolved.Walkmethroughthestepsyoutook.

COMMUNICATION:

Expressesideasclearly,conciselyandeffectively;

listenstoandrespondsappropriatelytoothers.Createsanenvironmentinwhichappropriateinformationflowsfreelyinallorganizationaldirections.

（B）Wehaveallhadoccasionswhenwemisinterpretedsomethingthatsomeonetoldus（i.e.complicatedinstructions,etc.）.Givemesomeexamplesofwhenthishappenedandhowyouresolvedit.

JOBFIT/MOTIVATION:

Theextenttowhichactivitiesandresponsibilitiesavailableinthejoboverlapwithactivitiesandresponsibilitiesthatresultinpersonalsatisfaction.

（B）Alljobshavetheirfrustrationsandproblems.Describesomespecifictasksorconditionsthathavebeenfrustratingtoyou.Whyweretheyfrustrating?

Task/ConditionWhyfrustratingExamples

CONTINUOUSLEARNINGANDIMPROVEMENT:

Continuouslyassimilatingandapplying,inatimelymanner,newknowledge,information,technologies,andskillthatimprovepersonalandprofessionalproductivityandjobperformance.

（B）Thereareconstantchangesandadvancesinyourfield,howdoyoustayabreastofchangesandnewtrends?

Giveanexampleofwhenyouutilizedthisknowledge.

KnowledgeacquiredHowacquiredHowlong

PROJECTMANAGEMENT:

Understandsanduseseffectivetoolsandtechniquestoplan,secureresourcesfor,manage,assess,andensuretheprogressandultimatecompletionofdesignatedprojects.

（B）Describeaprojectmanagementsituationwhereyouhavehadtobalancedifferentbusinessdemandsandprioritiesfromvariouscrossfunctionalororganizationalconstituents.

-Whatwasyourapproachtotheseissues?

-Wereallthepartiessatisfiedwithyoursolution?

IssuesActionsResult

FLEXIBILITY:

Adaptsbehaviorandapproachesindealingwithchangingsituationsandpeople;

isopen-mindedandadjustsprioritiesinresponsetounanticipatedevents.Functionseffectivelyinambiguoussituation.

（B）Flexibilityisanimportantassetbutcanalsocreatecomplicationsattimes.Describeatimewhenyoumayhavebeentooflexible.

CandidateName:

InterviewerName:

InterviewDate:

DIMENSION

RATING

establishesperformanceexpectationsofothersneededtobringaboutaction.

Post-InterviewInstructions

1.IdentifycompleteSTARsthroughouttheInterviewGuide.

2.CategorizeSTARsintoappropriatecompetencyorskillareas.

3.IndicatewhethereachSTARiseffective（+）orineffective（-）.

4.ConsidertheweightofeachSTARaccordingtoitsmostrecent,impact,andsimilaritytopresentjob.

5.Determineandrecordratinginthe"

Rating"

box（lowerright-handcornerofthepageforeachcompetencyorskillarea）.Usethefollowingratingsystem:

E

-

Excel:

Theindividualdemonstrateswell-developedexpertise,andisconsideredhighlyskilledandinfluentialinthiscompetencyorskillarea;

canprovideexpertadvice,andtrainordevelopothersinthiscompetencyorskillarea.

P

Proficient:

Theindividualhasgreatknowledgeandexperienceinthiscompetencyorskillarea;

welladvanced;

morethanacceptableinthisarea.

C

Competent:

Theindividualhasrequisiteoradequateabilityinthiscompetencyorskillarea;

meetsthecriteriaforsuccessfulperformanceinthiscompetencyorskillarea.

G

Gap:

Theindividualisnotfullycompetentinthisarea.Theindividualmayhavehadlimitedtonoopportunitytodemonstratethisskillorcompetency,butthereiseveryreasontobelievethathe/shewillbeabletosufficientlydevelopthisskillorcompetencyinareasonableperiodoftime;

withguidance,practice,and/orreinforcement.

V

Void:

Theindividualisnotfullycompetentinthisarea,andwillnotbeabletosufficientlydevelopthisskillorcompetencyinareasonableperiodoftime.

ForNF

FitorNotaFitisusedtoassessMotivationalFit

ClarifyingRatings:

Useasneededwiththeaboveratings.

n

Noopportunitytoobserveorassess.

w

Weak;

wantmoredata（forexample,Cw）,usewhenjustoneSTARiscollectedforacompetencyorskillarea.

h

Toohigh

HUMANRESOURCESMANAGER

CANDIDATE:

INTERVIEWDATE:

INTERVIEWERSCONSENSUS

A

B

D

CONSENSUS

LEADING

TEAMWORK

PROBLEMSOLVING

COMMUNICATION

JOBFIT/MOTIVATION

CONTINUOUSLEARNINGANDIMPROVEMENT

PROJECTMANAGEMENT

FLEXIBILITY

Interviewers:

A=

D=

B=

E=

C=