外贸询盘回复范本文档格式.docx

外贸询盘回复范本文档格式.docx

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建立业务关系

DearSirorMadam:

AfewmonthsagowehadtheopportunitytoseeadisplayofyourproductdsattheGuangzhouInternationalTradeCenter,andweweremostimpressedbythequaityandlowprices.

Weshouldliketoofferyouourserviceasatradingfirm,andwouldmentionthatweareexperiencedimportersofourcountry,andareenjoyingagoodreputationallovertheworld.

Inaddition,weoperateourownadvertisingagency,andwecanusethelatestmarketingproceduresquitewillbesureofyoursalesifyouwouldallowustopromotesalesofyourproductsthrougoutChina.

Yourearlyreplywillbehighlyappreciated.

Yoursfaithfully,

1.weareoneofthelargestimportersof….in…andshallbepleasedtoestablishbusinessrelationswithyou.

2.weencloseacopyofourcatalogueforyourreferenceandhopethatyouwouldcontactusifanyitemisofinteresttoyou.

3.we,therfore,takepleasureininformingyouthatweareanenterprisemanufacturingshirts.开发信

4.theproductsmanufacturedherehavebeenprovedbyascrupuloustesttobesound.严格的质检认证

5.Enclosedareabrochureandacopyofourpricelisttogiveyouageneralideaofourproductsavailable.寄手册

6.Wearesendingyouseparatelyourpattern-bookwiththepricelist.随函附寄

areconfidentthatyoucandosomeprofitablebusiness.相信贵方可以获利。

wouldliketoenterintodirectbusinessrelationswithyouonthebasisofequality,mutualbenefitandexchangewhatonehasforwhatoneneed.平等互利的基础上

9．dontremembertotellyouthenMexicanmarketisverycompetitive市场竞争激烈

10.Thedesignsandcolorsofallproductswillalmostexactlymatchyourneeds询问详细信息

包装和唛头

1．Wewantyoupackthetinsincartons,eachcontaining12tins,separatedbycorrugatedpaperdividers.

2．Wetrustthatyouwillgivespecialcaretotheparkinginordertoavoiddamageintransit.

3．Eachcaseshouldbemarkedwiththefollowing:

nameofthecommodity,quantity,countryoforigin,etc.

4．Wecandoexactlyaccordingtoyourpackinginstructions.

支付货款

1>

WearewritingtoreferyoutoourletterdatedJan11,2004,inwhichweconfirmedtheacceptanceofyourorderNO.thatletter,wepromisedthattheshipmentwouldbemadebytheendofMarchsubjecttoyourL/CreachingherebytheendofJanuary.

Howeveruntilnowwehaven’treceivedyourL/youpleasepromptlyinstructyourbankertoopenanirrevocableL/Catsightinourfavorwithoutfurtherdelaysothatwecanarrangeforpromptshipment?

IfyourL/Ccantreachuswithin10days,weareafraidthatwemaybeabletoshiptheorderasinstructed.

Wearelookingforwardtoreceivingyourearlyreply.

2>

IhavereceivedyourlettertotellyouthatIhavetodaythroughtheNationalBankestablishedtheconfirmed,irrevocableLetterofCreditinyourfavorfortheamountofEuro62,000payablebysightdraftaccompaniedbyafullsetoftheshippingdocuments.

3．

HiMike,

Samplesreceivedandalreadypassedtovendor.ThematerialwasPP,notABS.Offersheetispreparingandwillbesenttoyousoon.

Bytheway,rawmaterialincreasedthesedays,plsmakeadecisionquicklytogoaheadafterpriceconfirmed.We'

llarrangethemassproductionasap.

Thanksandbestregards,

C

4．开发信RE:

theSECREThowtoreducemousecost

Hi

GoodQkieelectronictechnologyCo.,ltdtradinghere,exporting 

MOUSE/KEYBOARD 

withgoodqualityandlowpriceinUS.

WearepleasedtoencloseyouourENTERPRISECULTURE,plskindlycheck.

Callme,let'

stalkdetails.

BR,

Star

amgladtoknowthatyouareoneofthelargestimportersin***,whichiswithinthescopeofourbusiness.

5．询盘为泛问所有产品内容大多如下：

Weareinterestedinallyourproducts,couldyoupleasesendusmoreinformationandsamplesaboutyourproductsandpricelist?

注：

泛泛咨询时，往往真实购买意图一般，除非其正好需要/感兴趣您现在的产品或您挑选出的主打产品。

对能给予继续回复的买家应继续重点追踪，未回复的买家可在转发首次回复邮件基础上询问买家是否有收悉X月X日的回复。

回复模板一：

可报价

DearSir/Madam,

Thanksforyourinquiryat***.Weareprofessionalsupplierfor***（产品名）atcompetitiveprice,locatedin***贴上几张公司的图片，验货间、样品间、生产线等图片.Hereistheattachmentwithsomepicturesofourproductsthatmaysuityourrequirements,formore,pleasecheckourwebsite***,andselecttheproductsthatyou’reinterestedin.

Wehavegreatinterestindevelopingbusinesswithyou,Couldyouhaveanyinquiriesorcomments,wewouldbegladtotalkindetailsthroughMSN:

***/mailsoranywayyoulike.

回复模板二：

不报价

Hello,thisisVivian,wearethefactoryandoffersheepskinboots（atcompetitiveprice,ifyouinterestedit,iwillsendaacataloguetoyou.Thanks.

Thanksforyourenquiryvia.Therearetoomanyreferencesonourwebsite（***）,couldyoupleasereviewandpreciseusyourinterestedproducts?

Wecouldsendyoupricelistaccordingly.

HereIwouldliketoshowyousomepopularproductsasbelow,whicharesoldverywellforothercustomers.

公司简介

Wearemainlyengagedinmice,keyboardsandsoundproductsandourproductssellwellinEurope,Amerca,AfricaandAsia.Weconductstrictqualityinspectionsovereachbatch/willtryourbesttoyouandhopetobecomeoneofyourfriendsandbusinesspartners.

贴上适于客户市场或者最近好卖的产品图片

Asaprofessional***（产品名）supplierlocatedin***（公司地址）,ourproductshavebeenexportedto***（出口国别或地区）becauseofhighqualityandcompetitiveprice.

贴上几张公司的图片，验货间、样品间、生产线等图片

Wearesincerelylookingforwardtohavebusinesswithyou.WelcometodiscussfordetailsviaMSN:

***,mail:

***or***.

6．告诉您不及时回复邮件的原因

Dear，

Ireceivemorethan10offerseverydayanditwilltakemesometimestolookintoeachandeveryoffers.Iwillcontactyouinthefutureifyouareinourselectionofcompanies.Manythanksforyourco-operation

讨价还价

Dear,

Thanksforyourreply,IhavereceivedyourquoteandIamcurrentlylookingthroughallofthequotationsthatIhavereceived.Currentlyyourpricesaren’tthebestbutyourproductsareverygood.IfyoucouldmakeyourpricesmorecompetitiveIamsurewewouldbeputtinganorderinwithyouverysoon.

7．运费问题

As 

each 

day 

we 

have 

so 

many 

samples 

to 

send, 

it 

won'

t 

be 

a 

small 

amount. 

So 

our 

company 

the 

rules 

that 

freight 

and 

sample 

cost 

should 

paid 

by 

once 

receive 

your 

order, 

we'

ll 

return 

this 

money 

you. 

I 

hope 

you 

can 

undertand 

us 

it'

muchappreciated 

if 

tell 

courier 

account 

just 

like 

Fedex,DHL,UPS 

etc”

8．回复客户要求降价要求

HiRudy,

Goodday.Afterourdiscution,youwillenjoywillgiveyousomerensons,first,eachstepofourproductsmanufacturethroughstrictinspectionasyou,everyonesaid"

ourproductwithhighlyqualitylowestprice"

ijustliketosayourqualityandpriceattestviaouraction.Last,theRMBisrising,asyourevaluationwouldclearlyhavetheoppsiteeffect.

Webelieveinlong-termcooperationwithUSbecauseweviewthefutureasbright.

Yours,

Dear,

Thankyousomuchforyourreplymailasbellow.

1.plskindlychecktheattachedPDFcatalogueforourfactoryandoffices.

2.Ishowedyouthephotosforourprojectwehavehopeyouwillhaveconfidenceforourfactoryandourabilityforproducing.

3.YesIbelievethatyougotcheaperpriceforIknowthattheremustbecheaperandhigherpricethanmouse,thematerialof***arethemainreasonforthepricenotedthematerialeverypartinthemousephoto,youwillknowtheyouhavetalkedaboutitwithme,aftericalculation,Icouldmakeastepbyfinalprice

Dear**，Ihopewetherewouldbegoodcooperationbetweenus,notthisorder,butmoreandmoreIknowtheimportanceofpriceandservice.

Youarewarmlywelcometovisitourfactory,Ibetthatyouwillsatisfywithusprice,qualityandability.

BR

9．推荐新产品

NewarrivalmouseBL-1500/ShenzhenQkieCo.,Ltd

NewarrivalproductsNO:

fashionpannelisourenterpriseculturewithlivelypicture.

10询盘跟进

DearPeter,

Haveyoureceivedmymailon***regardingthequotationforMD8725yourequired?

Anyhow,Isendyouagainforreminding.

已寄样品

Dearpeter,

NowIamherewritingtoyouwisheverythingwellwithyouandyouresteemedcompany.

IgotinfofromDHLfeedbackthatyouhavegotoursampledated**

Ihopeitisgoodforyourtestingandstudy.

Anycommentsbyreturnwillbemuchappreciated.Itwillbeourbigpleasureifwehaveopportunitiestobeonserviceofyouinnearfuture.

Lookingforwardtoyourpromptresponse.

Thanksandbestregards

涨价通知

Duetorisingpriceintheworld-widemarket,afterthismonth,wewillincreaseourpriceabout5%.Sinceyouareavaluedcustomeroflongstanding,wewishtogiveyoutheopportunitytobeatthepriceincreasebyorderingnowatthecurrentIknowyourordercircle,nowthetimeitis.

Ifyourorderthistimeis2containers,wewillprovideyouadditional2%