IAD 常见问题处理指导书0228A.docx
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IAD常见问题处理指导书0228A
资料编码
产品名称
IAD2000
使用对象
工程师
产品版本
IAD2000V100/V200
编写部门
IAD产品研发
资料版本
V1.1
IAD常见问题处理指导书
拟制:
研发IAD维护组
日期:
2005-01-13
审核:
蒋勇刚
日期:
2005-02-28
审核:
日期:
批准:
刘志强
日期:
2005-02-28
华为技术有限公司
版权所有XX
修订记录
日期
修订版本
描述
作者
2004-12-20
V1.0
初始
雷子钒
2005-01-13
V1.1
根据评审结果做修改,主要修改项包括:
1.更新文档模板;
2.增加各项描述中的图示说明;
3.增加IP超市、计费器相关问题说明;
4.增加信息采集脚本;
5.增加从指示灯看系统运行情况;
6.其他评审专家的零散修改意见。
雷子钒
关键词:
NGNIAD2000维护调试
摘要:
本文提供了IAD132/108/208的维护中可能碰到的问题已经调试方法。
方便在定位疑难问题时更好地配合研发处理。
缩略语清单:
参考资料清单:
第1章IAD常用维护手段介绍
1.1概述
IAD常见维护手段包括:
∙基本信息查询-设备基本信息查询、配置信息查询、获取设备情况;
∙信令跟踪-跟踪MGCP信令流程;
∙抓包-适用于IAD大部分问题的定位;
∙环回-实现IAD内部各级环回,用于排除和细化问题;
∙DBWIN工具使用-功能强大的调试工具,能跟踪IAD内部调试信息。
∙命令行DBWIN命令-DBWIN工具的命令行实现;
1.2基本信息查询
1.2.1查询网络接口状态
使用lanswitch模式下的showinterface命令对网络几口状态进行查询,如下我们进行1端口的查询:
IAD2000(lanswitch)#showinterface1
--------------------------------------------------
Ethernet1isAdministrativelyup
Auto_negotiation,10_BASE_TX,HALF_DUPLEX_MODE
Flowcontrolisdisabled.
Itisnormalpriorityport.
LSWMACtableagingtime:
300seconds
Thelast60secondsoutputrate:
439.85bytes/sec,5.02packets/sec
Thelast60secondsinputrate:
693.40bytes/sec,10.17packets/sec
Total52087packetsoutput
total4488015bytes,0multicasts,297broadcasts,0pauses
Total6330349packetsinput
total1353960306bytes,182004multicasts,1836163broadcasts,0pauses
0CRCerrors
0longframes
--------------------------------------------------
通过此命令可以查询网口当前连接状态、连接模式、收发数据统计等信息。
1.2.2查询用户端口状态
使用showportstate命令可以查询用户端口类型、端口状态、注册状态等,比如在IAD132上查询1号槽所有端口状态如下:
IAD2000#showportstate1
---------------------------------------------------------------------
Slot/PortPortTypeStateServiceTypeServiceState
---------------------------------------------------------------------
1/0FXSIdleInstantserviceStartservice
1/1FXSIdleInstantserviceStartservice
1/2FXSIdleInstantserviceStartservice
1/3FXSIdleInstantserviceStartservice
1/4FXSIdleInstantserviceStartservice
1/5FXSIdleInstantserviceStartservice
1/6FXSIdleInstantserviceStartservice
1/7FXSIdleInstantserviceStartservice
1/8FXSIdleInstantserviceStartservice
1/9FXSIdleInstantserviceStartservice
1/10FXSIdleInstantserviceStartservice
1/11FXSIdleInstantserviceStartservice
1/12FXSIdleInstantserviceStartservice
1/13FXSIdleInstantserviceStartservice
1/14FXSIdleInstantserviceStartservice
1/15FXSIdleInstantserviceStartservice
----------------------------------------------------------------------
对于IAD108则没有槽位的概念,使用showportstate即可查询所有端口状态。
1.2.3查询用户端口配置
使用showpstnportattribute命令可以查询用户端口的配置数据,比如在IAD132上查询1号槽所有端口配置信息如下:
IAD2000#showpstnportattribute1
------------------------------------------------------------------------
Slot/PortPortGain(dB)PulseDialPolarityCidTypeV21TimerLen
------------------------------------------------------------------------
1/0Sendgain0,receivegain0DisabledReversalFSK10
1/1Sendgain0,receivegain0DisabledReversalFSK10
1/2Sendgain0,receivegain0DisabledReversalFSK10
1/3Sendgain0,receivegain0DisabledReversalFSK10
1/4Sendgain0,receivegain0DisabledReversalFSK10
1/5Sendgain0,receivegain0DisabledReversalFSK10
1/6Sendgain0,receivegain0DisabledReversalFSK10
1/7Sendgain0,receivegain0DisabledReversalFSK10
1/8Sendgain0,receivegain0DisabledReversalFSK10
1/9Sendgain0,receivegain0DisabledReversalFSK10
1/10Sendgain0,receivegain0DisabledReversalFSK10
1/11Sendgain0,receivegain0DisabledReversalFSK10
1/12Sendgain0,receivegain0DisabledReversalFSK10
1/13Sendgain0,receivegain0DisabledReversalFSK10
1/14Sendgain0,receivegain0DisabledReversalFSK10
1/15Sendgain0,receivegain0DisabledReversalFSK10
------------------------------------------------------------------------
对于IAD108则没有槽位的概念,使用showpstnportattribute即可查询所有端口配置。
1.2.4查询DSP端口状态
使用showdspchannel_all命令可以查询IAD132的DSP端口状态、收发增益等配置信息,如下:
IAD2000#showdspchannel_all
--------------------------------------------------------------------
IndexStateProhibitReceive-gainTransmit-gainChip-index
--------------------------------------------------------------------
0IdleNo-8db+0db0
1IdleNo-8db+0db0
2IdleNo-8db+0db0
3IdleNo-8db+0db0
4IdleNo-8db+0db0
5IdleNo-8db+0db0
6IdleNo-8db+0db0
7IdleNo-8db+0db0
8IdleNo-8db+0db1
9IdleNo-8db+0db1
10IdleNo-8db+0db1
11IdleNo-8db+0db1
12IdleNo-8db+0db1
13IdleNo-8db+0db1
14IdleNo-8db+0db1
15IdleNo-8db+0db1
16IdleNo-8db+0db2
17IdleNo-8db+0db2
18IdleNo-8db+0db2
19IdleNo-8db+0db2
20IdleNo-8db+0db2
21IdleNo-8db+0db2
22IdleNo-8db+0db2
23IdleNo-8db+0db2
24IdleNo-8db+0db3
25IdleNo-8db+0db3
26IdleNo-8db+0db3
27IdleNo-8db+0db3
28IdleNo-8db+0db3
29IdleNo-8db+0db3
30IdleNo-8db+0db3
31IdleNo-8db+0db3
--------------------------------------------------------------------
而对于IAD108/208则需要使用showdsp-channelall命令,如下:
IAD2000#showdsp-channelall
--------------------------------------------------------------------
IndexStateProhibitReceive-gainTransmit-gain
--------------------------------------------------------------------
0IdleNo-4.5db+0db
1IdleNo-4.5db+0db
2IdleNo-4.5db+0db
3IdleNo-4.5db+0db
4IdleNo-4.5db+0db
5IdleNo-4.5db+0db
6IdleNo-4.5db+0db
7IdleNo-4.5db+0db
--------------------------------------------------------------------
1.2.5查询DSP芯片状态
使用showdsp-stat命令可以查询IAD132的DSP芯片状态信息,如下:
IAD2000#showdsp-stat
--------------------------------------------------
DSP(U07):
NormalDSPmainfrequency:
144MHZ
DSPsupportcodecalgorithm:
g.711&g.729&g.723
DSPsoftwareversion:
VoIPV100R003C01B030D010
DSP(U09):
NormalDSPmainfrequency:
144MHZ
DSPsupportcodecalgorithm:
g.711&g.729&g.723
DSPsoftwareversion:
VoIPV100R003C01B030D010
DSP(U10):
NormalDSPmainfrequency:
144MHZ
DSPsupportcodecalgorithm:
g.711&g.729&g.723
DSPsoftwareversion:
VoIPV100R003C01B030D010
DSP(U11):
NormalDSPmainfrequency:
144MHZ
DSPsupportcodecalgorithm:
g.711&g.729&g.723
DSPsoftwareversion:
VoIPV100R003C01B030D010
Pulsecodemodulation:
ALaw
--------------------------------------------------
对于IAD108/208则可以通过showdevice命令查看DSP相关部分。
详情请见1.2.7。
1.2.6查询IAD132板配置
使用showboard命令可以按槽位查询IAD132用户板配置信息,如下:
IAD2000#showboard1
--------------------------------------------------
Boardtype:
ASI
Boardprohibit:
Noprohibit
Boardstate:
Normal
Boardhasports:
16
Porttype:
PSTN_PORT
Userinterfaceimpedance:
600OHMInterface
Countingpulsetype:
16KC
16KC/12KCsignalfeature:
0.45Vrms
16KC/12KCpulsecontinuetime:
140ms
16KC/12KCpulsebreaktime:
340ms
Polaritypulsewidth:
340ms
DCconfiguration:
25mA
DCfeature:
constantcurrent
Dialingtone:
450Hz-10dBm
Busytone:
450Hz-10dBm
usytonecontinuetime:
340ms
Busytonebreaktime:
340ms
Howlertone:
950hz-10dBm
Howlertonecontinuetime:
2000ms
Howlertonebreaktime:
00ms
Ringcurrent:
25Hz40v
Feedvoltage:
-48V
--------------------------------------------------
1.2.7查询IAD108/208设备配置
使用showdevice命令可以查询设备配置信息,如下:
IAD2000#showdevice
--------------------------------------------------
FLASHsize:
16MB
SDRAMsize:
32MB
Up-linkstate:
NormalType:
Ethernet
PulseCodeModulation:
ALaw
DSPstate:
NormalDSPmainfrequency:
144MHZ
DSPsupportcodecalgorithm:
g.711&g.729&g.723
DSPsoftwareversion:
(U34)VoIPV100R003C01B030D010
ECstate:
Normal
EchoReturnLoss:
6DB
Tonedetectormode:
G164&G165
NetworkLevelLoss:
0DB
Non-LinearProcessor:
On
NoiseTransmitmode:
Transparent
Lanswitchstate:
Normal
SLIC0State:
Normal
Totalports:
2PSTN_PORT
SLIC1State:
Normal
Totalports:
2PSTN_PORT
SLIC2State:
Normal
Totalports:
2PSTN_PORT
SLIC3State:
Normal
Totalports:
2PSTN_PORT
EquipmentID:
00-e0-fc-82-e9-a3
RTCCHIP:
Exist
ENVIRONMENTCHIP:
Exist
REMOTEPOWER:
Supportedbutunused
--------------------------------------------------
1.2.8查询MG接口状态
在IAD132上使用showif-mgattribute命令可以查询MG接口配置和状态信息,如下:
IAD2000#showif-mgattribute0
-------------------------------------------------
MGIDProtocolCodetypeDomainName
0MGCPtext
TransmodeIADPortIADIPInterfacestate
UDP242710.71.37.50Interfacenormal
MGCportMGCIP/DomainNameInterfaceName
272710.71.37.20aaln
-------------------------------------------------
在IAD108/208上则使用showmgattribute命令,如下:
IAD2000#showmgattribute
-------------------------------------------------
MGIDProtocolCodetypetransmode
0MGCPtextUDP
MGIPMGportMGCIPMGCPort
10.71.37.61242710.71.37.202727
local-nameDomain-name
aaln[10.71.37.73]
MGStateMGC-Domain-Name
MGclosed
-------------------------------------------------
1.2.9查询通道RTP统计信息
使用showrtpstat命令可以查询正在通话端口的RTP统计信息,如下:
IAD2000#showrtpstat0
portRTPchnindexRTPchnstatusremoteipaddr
00chanisopen10.71.37.89
localudpportremoteudpportrecvpktlen(ms)sendpktlen(ms)
50000500002020
codetypedecodetyperecvpktnumrecvbytenum
882698464056
sendpktnumsendbytenumloopdelay(ms)pktlossnum
269646371200/1000
jitter(ms)peerpktlossratepeerjitter(ms)
00/10000
1.2.10查询IAD运行配置信息
使用showrunning-config命令可以查看当前系统运行的配置信息,如下:
IAD2000#showrunning-config
!
programversion=IAD2000V200R002B02D030T3!
restoredefault=offenableconfigureterminal!
----------------------------------------------------