HRIS岗位职责任职要求.doc

HRIS岗位职责任职要求.doc

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HRIS岗位职责任职要求

HRIS岗位职责

反欺诈小组组长-FraudandRiskTeamLeaderTeledirectTelecommerceSdnBhdTeledirectTelecommerceSdnBhdResponsibilities:

Manage,direct,lead,coach,develop,motivateandinspireateamofFraudRiskanalyststobethebesttheycanbe,makingsureteammembersareequippedandenabledtodetectandpreventfraudaccurately.

Fosteremployeehappinessbybeingahumanleader,creatingteamconnections,communicatingdirectionandgoals,andprovidingregularperformancefeedbackthatfosterspositiveemployeecareergrowth.

Usedataforinvestigationandimprovementactions,identifypatternsinfraudulentactivities,evaluatingcurrentfrauddetectionandpreventionsystemsandformulatingstrategiesandtechnologiesforimprovements.

WorkwithPaymentFraudTeamincreatingandimplementingnewguidelinesandworkflowtoeliminatechargeback.

Comprehensivelydocumentsinvestigationsandmaintainhighlevelsofconfidentialitywhileperforminginvestigation.

Workcross-functionallywithriskengineeringtoreporttrendsandsystemloopholesaffectingourriskproductstodevelopandenhanceinternaltoolsforfacilitatingonlinesafetyinitiatives

Activelytakepartinthedecision-makingprocessrelatedtoanynewfraudandriskmanagementpolicies.

Createanddocumentworkflowsandknowledgebaseforagentstoensureaccuracyandconsistencyandelevateteamefficiencyandproductivity.

Requirement:

LanguageproficiencyinEnglishChinese（verbalwritten）,possessstrongnetworkingabilitiesandcommunicationskills.

In-depthknowledgeonfraudprevention,excellentanalyticalskills,attentivetodetails,2-3years’experienceinfraud,riskandbanking.

WillingtoworkinMalaysia,atleastfor1year

HRIS岗位

【HRIS岗位职责任职要求】

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