酒店英语教案14单元.docx
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酒店英语教案14单元
章节及课题
日期与时数
目的要求
重点与难点
教学方法
课的类型
教具
Unit1,AdvanceResrevation—1st
Aug30th,2011twoperiods
1.Tolearndifferenttypesofroominhotel
2.Toknowhowshouldwesaywhenhavingareservation
3.Toconcluesomelisteningusefulskillswhenhavinglisteningcomprehesion
1.Differenttypesofroominhotelanddifferentkindsofprice
2.Indialogueoneandtwo,someblanksaredifficult,justequipped,guaranteece,expeiration,roomavailability.
Talkingandlistening
Comprehensiveclass
Computerandtextbook
教学过程
时间分配
教学内容及师生活动过程
方法与手段
组织教学
2’
新课讲解
80’
宣布上课,统计出勤并记录.
1.Introduction
HaveabriefdialoguepracticewithSstolearntheirEnglishbasics.
2.Newknowledgeintext.
Partone,preparatorywork
Matchthewordorwordswiththerelervantpicture.
Lobby—B,traveler’scheck—F
Twinroom—A,suite—D
Creditcard—E,tripleroom—C
Parttwo,liseningin
Listeningdialogueoneandtwothreetimesrespectively.
payattentiontothe3rd,4th&5thblankindialogueone&the1stblankindialoguetwo.
TeachSstoguessthewordsspellaccordingtothepronuciation.
TellSstorecitesomephrases.
Bookaroom,
justamoment,
specialneeds,
what’stheroomrate?
Beexpectedtodosth
3.Differentroomtypesinhotel
Singleroom,doubleroom,twinroom,tripleroom,outsideroom,connectinroom,adjoiningroom,suite（executiveroom,deluxeroom,presidentialroom）
4.what’stherate?
Dailyrate,specialrate
Grouprate
记入教学日志
板书
内容
本节小结
3’
复习巩固
3’
布置作业
2’
Listeningcomprehesionisalittledifficultforthestudentsinthisclass.SoIshouldbecarefulwhenteachingthem.Maybe,theyshouldpaymoreatteniontothewordslearning.
LearinroomtypesanddifferentpricesonP6
PreviewusefulexpressiononP3
课后评注:
章节及课题
日期与时数
目的要求
重点与难点
教学方法
课的类型
教具
Unit1,AdvanceResrevation—2nd
Sep1st,2011twoperiods
1、TolearnsomeusefulexpressionsforAdvanceReservation&operatorservice
2、Readingdialogueone&twoinspeakingout
3.ToputthefollowingintoEnglish
1.learnuseofdifferentphrases
2.make-upadialogueonP7accordingtothespeakingout.
Talkingandlistening
Comprehensiveclass
Computerandtextbook
教学过程
时间分配
教学内容及师生活动过程
方法与手段
组织教学
2’
课前复习
5’
新课讲解
75’
宣布上课,统计出勤并记录.
课前提问
Differentroomtypesinhotel
Partone:
usefulexpressionforadvancereservationandoperatorservice
1.mayIhelpyou?
2.thereisnochargefor…
3.makeaninternationalcall
4.belistedin…
5.takeamessage
6.whatkindofroomwouldyoulike?
7.justamoment,letmecheckifthere’sroomavailable.
8.unfortunately,we’vebookedsolid,butIcouldcontactotherhotelsforyou.
9.haveacancellation
10.wewillneedanadvancedepositof$200.
11.who’sthereservationfor?
12.what’syouroccupation?
13.what’syouraddressinyournativecountry,please?
14.howlongdoyouplantostay?
Parttwo:
speakingout
Dialogueone:
fullybooked
Dialoguetwo:
revisingthereservation.
Partthree:
make-upadialogueonP7
记入教学日志
板书
内容
本节小结
3’
复习巩固
3’
布置作业
2’
Thisclass,wehavelearnedsomeusefulexpressionforadvancereservationandoperatorservice.Ssshouldreadthemfluently,andtrytousethemwhenyouneed.
Usefulexpressionforadvancereservationandoperatorservice.
FinishtheexerciseonP7
课后评注:
章节及课题
日期与时数
目的要求
重点与难点
教学方法
课的类型
教具
Unitone：
advanceresrevation—3rd
Sep6th,2011twoperiods
1.torequireSstoexpressthemselvesfreelyandrightlywhentheyworkatthehotel.
2.tolearnadvancereservationnist’sjobresponsibility.
3.toknowhowtofillinareservationenquirycard
InordertomakeSsexpressthemselvesfreelyandrightly,teachershouldtryeverymeanstocatchtheireyesinclass,it’sachanllagetobothSsandteacher.
Talkingandpracticing
Revisionclass
Computerandtextbook
教学过程
时间分配
教学内容及师生活动过程
方法与手段
组织教学
2’
复习旧课
15’
新课讲解
65’
宣布上课,统计出勤并记录.
1.differenttypesofroom
2.differentprices
3.总经理
4.信用卡截止的有效期
5.给…接通电话
6.someusefulexpressionforadvancereservation.
1.giveSstenminutestofinishE1andE2onP7.
2.checkE1
off\slack\lowseason—淡季
peak-season\onseason--旺季
bookingrecord--预定记录
guaranteedreservation--有保证预订
no–show--预订客未到
check-outtime--退房时间
walk–inguest--未预约的过路客
shoulderseason--平季
averageroomrate--平均房价
VIP--贵宾
3.checkE2
askSstoreadthisshortpassageandunderstandthemainideaofit.
Theadvancereservationistbelongstothefrontofficedepartment.Sheworksatthefrontdeskbythelobby.Herjobresponsibilityincludesansweingquestionsconcerningreaervations,bookingandassigningroomsforguestswhorequestroomsinthehotel.Shealsotakesreservations,cancellationsandrevisonsandwritesandsendsouthehotel’slettersofconfirmation.Whenareservationistreceivesareservationrequestshefirstcheckthehotel’sbookingsituationandseesifthehotelhasanyvacancyduringthespecifiedperiod.Ifthehotelisabletoacceptthebookingthereservationistwouldfilloutareservationformandrecordtheinformationinareservationdiary.
4.payattentiontodedetailstofillinareservationenquirycard.
记入教学日志
（本节课是复习课，所以复习旧知识的内容、比重占的略大一些）
板书内容
Therearesomeunfamiliarwordsinthispassage.WhenSsreadit,theyshouldturnthedictionaryforhelptounderstandthemainidea.
本节小结
3’
复习巩固
3’
布置作业
2’
DealwithExercisesinunitone
Learnalltheimpointantpointsinunitoneandtrytosuethem
Make–upadialoguewithyourpartner
Situation:
Ellenwangmadeareservationforasingleroomfromjune18tojune21.shewouldliketorevisethereservation.Thereceptionistwillanswerthephonecallandaccepttherevsion.
课后评注:
本单元学习结束，同学们的英文基础很薄弱，另外，同学们学习英文的兴趣也不高。
上课，似乎就是在应付差事。
总体而言，状态不好。
章节及课题
日期与时数
目的要求
重点与难点
教学方法
课的类型
教具
Unittwocheckingin—1st
Sep8th,2011twoperiods
1.tofinishtheprepartoryworkonP9
2.tolistentotwodialoguesaboutcheck-in
3.learnsomewordsandexpreesionsaboutcheck-in
1.tomastersomewordsandexpressionsaboutcheck-in,especially,register,recofirm,delegation,departure,payincash,paybycredictcard,check-outtime,morningcall,laundryservice,arrivallist
talkingandlistening
comprehensiveclass
computerandtextbook
教学过程
时间分配
教学内容及师生活动过程
方法与手段
组织教学
2’
旧课复习
10’
新课讲解
70’
宣布上课,统计出勤并记录.
AskSstoanswermyquestion
1.whatshouldwegreetyourguestwhentheymakeacall?
2.asareservatinist,whatshouldyoudofirstifaguestgiveyouacalltohaveareservation?
3.generallyspeaking,whatnecessaryinformationyoushouldgetfromyourcustomers?
1.Matchthewordorwordswiththerelervantpcture.
Passport—C,IDcard—D,operator—E
Bellboy—A,keycard—B,receptionists--F
2.listeningin
dialogueone:
1）.registration,2）.private,3）.onholiday,4）.incash,5）.departure
注意这个对话中的句子：
如
Wherewillyoubegoingnext?
Areyougoingtopayincashorbycreditcard?
CanIreconfirmyourdeparturedate?
Dialoguetwo:
1）.Delegation2）.Sandardrooms3）.Check-outtime4）.Breakfastcoupons5）.Frontdesk
需要注意的句子：
Isthereanychangeinthenumberofyourgroup?
We’llarrangeamorningcallat6:
20a.m?
Willtherebeanythingelse?
Ifthereisanychange,pleasenotifythefrontdesk.
Ihopeyouwillhaveanicestaywithus.
记入教学日志
板书内容
本节小结
3’
复习巩固
3’
布置作业
2’
本节课学习了有关check-in的两个听力对话
课下需要大家复习有关的词汇
预习后面的usefulexpression&speakingout
课后评注:
章节及课题
日期与时数
目的要求
重点与难点
教学方法
课的类型
教具
Unittwo:
checking-in2nd
Sep13th,2011twoperiods
1.Graspthetermsandusefulphrasesinchecking-in
2.Usesentencepatternsinworkingsituations
3.Makesituationaldialoguesfluently
thetermsandusefulphrasesinchecking-in
talkingandpracticing
comprehensiveclass
computerandtextbook
教学过程
时间分配
教学内容及师生活动过程
方法与手段
组织教学
2’
旧课复习
10’
新课讲解
70’
宣布上课,统计出勤并记录.
1.提问上节课中听力对话里涉及到的句子及表达方式
1.15页的词及词组payincash,paybycreditcard,departuredate,groupvisa,check-outtime,morningcall,breakfastcoupon,internationaldirectdialing,laundryservice
2.speakingout
dialogueone:
showingtheguesttohisroom
mayIputyoursuitcasehere?
ShallIopenthecurtainsforyou?
CanItakeaninternationalcallwiththistelephone?
Youneedtoasktheoperatortoactivatetheservicefirst.
Canyouturnuptheheating?
IsthereanythingelsethatIcandoforyou?
Dialoguetwo:
changingtheroom
Sorrytointerruptyou.
Butit’shardtofixitatonce
Wewouldyouliketochangeanotherroom,adeluxesingleroomonthesamefloorofthisone.ihavenochoice.
We’resorrytocauseyousometrouble.Wewillchargeyoutheoriginalprice.
Whattimeisthemostconvenientforyoutochangeyourroom?
Pleasehandtheoldkeybacktohim.
3.make-upadialogueonP15withyourpartner.Trytousetheexpressionswehavelearnedjustnow.
记入教学日志
板书
内容
本节小结
3’
复习巩固
3’
布置作业
2’
Thisclasswehavelearnedalotofphrasesandexpressionsabouchecking-in.everySsshouldtrytolearnandusethem.
提问的形式做出
Finishtheexercisesonp15.16.17
课后评注:
章节及课题
日期与时数
目的要求
重点与难点
教学方法
课的类型
教具
Unittwo:
checking-in3rd
Sep15th,2011twoperiods
TorequireSstoexpressthemselvesfreelyandrightlywhentheyworkatthehotel.
InordertomakeSsexpressthemselvesfreelyandrightly,teachershouldtryeverymeanstocatchtheireyesinclass,it’sachanllagetobothSsandteacher.
Talkingandpracticing
Revisionclass
Computerandtextbook
教学过程
时间分配
教学内容及师生活动过程
方法与手段
组织教学
2’
旧课复习
20’
新课讲解
60’
宣布上课,统计出勤并记录.
1.phrasesandexpressions
payincash
paybycreditcard
departuredate
groupvisa
check-outtime
morningcall
breakfastcoupon
international
升级会员 